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Customer reviews: Stamped Product Reviews & UGC

Develop by Stamped.io
<h3>What Merchants Think</h3> <p>Overall, merchants express positive sentiments about the "Stamped Product Reviews &amp; UGC" app. Users appreciate the extensive features and seamless integration with their platforms. Many merchants commend the responsive and efficient customer support, which plays a crucial role in resolving issues and enhancing their experience with the app. However, some merchants have encountered challenges with billing and technical glitches, which can affect their overall satisfaction.</p> <h3>Key Strengths</h3> <ul> <li>Exceptional customer support with quick response times.</li> <li>Comprehensive and user-friendly features.</li> <li>Easy integration and customization options.</li> <li>Effective at encouraging customers to leave reviews.</li> <li>Positive impact on brand reputation and customer trust through social proof.</li> </ul> <h3>Common Concerns</h3> <ul> <li>Billing issues with unclear resolutions.</li> <li>Technical glitches and slow loading times.</li> <li>Complexity in certain features like review importing and date inversions.</li> <li>Some basic features becoming less functional after updates.</li> </ul> <h3>Final Thoughts</h3> <p>The "Stamped Product Reviews &amp; UGC" app is well-regarded for its robust features and outstanding customer support, making it a valuable tool for e-commerce merchants looking to leverage customer feedback and enhance their site with user-generated content. Despite some recurring technical issues and billing concerns, the app's ability to facilitate authentic customer reviews and improve brand credibility is highly appreciated by users.</p>

Reviews (6,226)

Overall rating
4.8

What Merchants Think

Overall, merchants express positive sentiments about the "Stamped Product Reviews & UGC" app. Users appreciate the extensive features and seamless integration with their platforms. Many merchants commend the responsive and efficient customer support, which plays a crucial role in resolving issues and enhancing their experience with the app. However, some merchants have encountered challenges with billing and technical glitches, which can affect their overall satisfaction.

Key Strengths

  • Exceptional customer support with quick response times.
  • Comprehensive and user-friendly features.
  • Easy integration and customization options.
  • Effective at encouraging customers to leave reviews.
  • Positive impact on brand reputation and customer trust through social proof.

Common Concerns

  • Billing issues with unclear resolutions.
  • Technical glitches and slow loading times.
  • Complexity in certain features like review importing and date inversions.
  • Some basic features becoming less functional after updates.

Final Thoughts

The "Stamped Product Reviews & UGC" app is well-regarded for its robust features and outstanding customer support, making it a valuable tool for e-commerce merchants looking to leverage customer feedback and enhance their site with user-generated content. Despite some recurring technical issues and billing concerns, the app's ability to facilitate authentic customer reviews and improve brand credibility is highly appreciated by users.

My Happy London Home

Mar 21, 2025  on Shopify

I’ve been using Stamped for my Shopify store and really appreciate the features it offers for collecting and showcasing reviews. I recently experienced a small issue, and Eslam from the support team was incredibly helpful and kind throughout. He responded promptly, provided clear guidance with helpful images, and got everything sorted smoothly. Everything is now working perfectly again, and I’m so grateful for the professional and friendly support. Thank you, Eslam! I’m very happy to continue using Stamped and would definitely recommend it to anyone looking for a reliable review app with excellent customer service.

Sans Skincare

Mar 20, 2025  on Shopify

I’ve been using this app for years and I really do love it. I like that the design of the reviews widget is very clean and organized. It’s easy to read the reviews on my site. Some of the other apps the reviews displays very clunky. The customer service is second to none! I’ve been working with Anthony R. and this guy really has the patience of a saint! He was amazing and helped me with everything! Great app, great customer service!

NATURTREU

Mar 06, 2025  on Shopify

The API documentation could be improved. The API is very often unavailable. Support is very slow and has very rarely been able to help us.

Whiter Smile

Mar 05, 2025  on Shopify

I've been using the business plan for years and at this price, I expect a seamless experience. Unfortunately, the app is slow and difficult to navigate. The biggest issue, however, is that our saved settings seem to change on their own. Our custom post-review layout randomly reverted to the default version, even though we never made any changes. Other settings, like automatic review updates, have also altered without our input. This inconsistency makes the app unreliable, which is unacceptable for a paid service.

Trakke

Feb 27, 2025  on Shopify

Stamped has been an integral part of our website for a few years now. It's easy to use and the support has been excellent the small number of times that we've had to use it.

Fluster Creations Inc.

Feb 21, 2025  on Shopify

Stamped support has been very quick and responsive in helping deal with issues we've had with the widgets on our Shopify store--thanks James and Kaushik!

Crema Coffee Products

Feb 20, 2025  on Shopify

GREAT customer service team! So nice to have real people who answer you in real time. Great service, would recommend!

FUNKITA.JP

Feb 14, 2025  on Shopify

Jamesは丁寧で親切に対応してくれました。信頼できるアプリです!機能も満足です。

Farmhouse Pottery

Feb 12, 2025  on Shopify

Samantha went above and beyond to provide me with assistance in getting our star ratings to be visible on our site, and I received an initial response much sooner than anticipated. Thank you Samantha and Stamped!

Kastel Denmark US

Feb 06, 2025  on Shopify

Eslam and the team are incredibly helpful. I ran into a small issue and the team immediately fixed it for me and now the reviews display beautifully. Great customer experience team!

AeroPress

Jan 28, 2025  on Shopify

Excellent review app with great and easy to use functionality. Support is always fast and efficient.

Schvitzin

Jan 26, 2025  on Shopify

Stamped is awesome. Been using them for years for multiple businesses and they always deliver. The customer service is awesome too, always super helpful.

Gratia Pearl

Jan 23, 2025  on Shopify

We've been a customer since about 2017 on the Reviews product. A lot of features have been added over that time. We recently went through a theme upgrade and I forgot to re-add the script to the theme.liquid, their tech support resolved the issue quickly. They're a stable and reliable partner for your business.

Nuvé

Jan 23, 2025  on Shopify

We've been using Stamped for the past couple of years and although the app is not perfect, they're pretty damn great, including their customer support. No tickets remains unsolved, no matter how technical it gets.

Caishel Books

Jan 22, 2025  on Shopify

I had problems setting up my reviews but Arjun at Stamped gave me excellent advice and assistance. Each time I got confused he carefully explained how to do things. I would recommend Stamped particularly for the support given by Arjun.

Hamuq

Jan 21, 2025  on Shopify

Phenomenal product. Been using them for 3 years now. They continuously update. And their customer service goes above and beyond. They've literally done coding for me related to the app, which is crazy nice. Highly recommend. And the price point smashes others like yotpo out of the water

PEGlala.com

Jan 07, 2025  on Shopify

Great app. Been using it for several years. After upgrading my theme and needed support, Eslam support staff was very prompt and professional in making needed changes.

USB LIGHTER CO.

Jan 06, 2025  on Shopify

Really really really great customer service. I had some issues with customizing display widgets and Joel from product support has been amazing. Also, gave me a really great tip to make sure all emails sent will be SPF/DKIM authenticated as this helps increase deliverability across all ESPs > I was not doing this. Thank you so much for you help.

Super-Sod

Dec 19, 2024  on Shopify

We are pleased with Stamped Product Reviews. It was easy to set up and adds so much value to our site. It was very slow when we started but they have released some updates that have improved the speed a lot. Their support team are very responsive and they have a proactive account team who reach out to help as well.

Qustik

Dec 18, 2024  on Shopify

Stamped has a very fast and friendly support team. We are very happy with the app and can fully recommend it.

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