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Customer reviews: Stamped Product Reviews & UGC

Develop by Stamped.io

Reviews (6,208)

Overall rating
4.8

What Merchants Think

Overall, merchants express positive sentiments about the "Stamped Product Reviews & UGC" app. Users appreciate the extensive features and seamless integration with their platforms. Many merchants commend the responsive and efficient customer support, which plays a crucial role in resolving issues and enhancing their experience with the app. However, some merchants have encountered challenges with billing and technical glitches, which can affect their overall satisfaction.

Key Strengths

  • Exceptional customer support with quick response times.
  • Comprehensive and user-friendly features.
  • Easy integration and customization options.
  • Effective at encouraging customers to leave reviews.
  • Positive impact on brand reputation and customer trust through social proof.

Common Concerns

  • Billing issues with unclear resolutions.
  • Technical glitches and slow loading times.
  • Complexity in certain features like review importing and date inversions.
  • Some basic features becoming less functional after updates.

Final Thoughts

The "Stamped Product Reviews & UGC" app is well-regarded for its robust features and outstanding customer support, making it a valuable tool for e-commerce merchants looking to leverage customer feedback and enhance their site with user-generated content. Despite some recurring technical issues and billing concerns, the app's ability to facilitate authentic customer reviews and improve brand credibility is highly appreciated by users.

FUNKITA.JP

Feb 14, 2025  on Shopify

Jamesは丁寧で親切に対応してくれました。信頼できるアプリです!機能も満足です。

Farmhouse Pottery

Feb 12, 2025  on Shopify

Samantha went above and beyond to provide me with assistance in getting our star ratings to be visible on our site, and I received an initial response much sooner than anticipated. Thank you Samantha and Stamped!

Kastel Denmark US

Feb 06, 2025  on Shopify

Eslam and the team are incredibly helpful. I ran into a small issue and the team immediately fixed it for me and now the reviews display beautifully. Great customer experience team!

AeroPress

Jan 28, 2025  on Shopify

Excellent review app with great and easy to use functionality. Support is always fast and efficient.

Schvitzin

Jan 26, 2025  on Shopify

Stamped is awesome. Been using them for years for multiple businesses and they always deliver. The customer service is awesome too, always super helpful.

Gratia Pearl

Jan 23, 2025  on Shopify

We've been a customer since about 2017 on the Reviews product. A lot of features have been added over that time. We recently went through a theme upgrade and I forgot to re-add the script to the theme.liquid, their tech support resolved the issue quickly. They're a stable and reliable partner for your business.

Nuvé

Jan 23, 2025  on Shopify

We've been using Stamped for the past couple of years and although the app is not perfect, they're pretty damn great, including their customer support. No tickets remains unsolved, no matter how technical it gets.

Caishel Books

Jan 22, 2025  on Shopify

I had problems setting up my reviews but Arjun at Stamped gave me excellent advice and assistance. Each time I got confused he carefully explained how to do things. I would recommend Stamped particularly for the support given by Arjun.

Hamuq

Jan 21, 2025  on Shopify

Phenomenal product. Been using them for 3 years now. They continuously update. And their customer service goes above and beyond. They've literally done coding for me related to the app, which is crazy nice. Highly recommend. And the price point smashes others like yotpo out of the water

PEGlala.com

Jan 07, 2025  on Shopify

Great app. Been using it for several years. After upgrading my theme and needed support, Eslam support staff was very prompt and professional in making needed changes.

USB LIGHTER CO.

Jan 06, 2025  on Shopify

Really really really great customer service. I had some issues with customizing display widgets and Joel from product support has been amazing. Also, gave me a really great tip to make sure all emails sent will be SPF/DKIM authenticated as this helps increase deliverability across all ESPs > I was not doing this. Thank you so much for you help.

Super-Sod

Dec 19, 2024  on Shopify

We are pleased with Stamped Product Reviews. It was easy to set up and adds so much value to our site. It was very slow when we started but they have released some updates that have improved the speed a lot. Their support team are very responsive and they have a proactive account team who reach out to help as well.

Qustik

Dec 18, 2024  on Shopify

Stamped has a very fast and friendly support team. We are very happy with the app and can fully recommend it.

Next FPV

Dec 17, 2024  on Shopify

The product is great, however if you have an issue with billing you will go around in circles with shopify and stamped. Just be aware if you sign up and start paying you may end up paying for a product that you don't get. Both parties will say that the other is at fault. So far I've paid well $1000usd and received only the free package. Normally I wouldn't write a low star review however after trying for months to get a resolution I haven't been looked after.

Ora's Amazing Herbal

Dec 12, 2024  on Shopify

Great app! It's very user-friendly and works beautifully both aesthetically and functionally. The support team is also fantastic - they have always had a fast response time to tickets, and Samantha was able to resolve an issue we were having very quickly.

Hiusextra

Dec 10, 2024  on Shopify

We have been using Stamped for many years and very happy with the app. They have premium customer service, always quick and helpful responses!

Magic Candle Company

Dec 06, 2024  on Shopify

We cannot recommend this app and really miss the old Shopify Review app just because of how easy it was to use. This Stamped Review app is extremely slow, super glitchy and we seem to have to contact support often because of something popping up and not working. I will say they do respond to customer service in a reasonable time and get our issues resolved but I don't feel so many issues should be happening this often. We are just not happy with the sluggish performance and always dealing with issues with reviews either not posting, how you cannot block or now even delete consistent spam reviews, the sluggish load times which have improved a little recently, not showing a "Thank You" so your customer knows the review went through like we are dealing with now, etc. We are just getting tired of the constant issues we are experiencing with this app and having to reach out to support. If we find things improve we are happy to change our review but so far not so good I'm sorry to say.

BT CORP

Nov 20, 2024  on Shopify

Andrea in support did an amazing job in assisting us in migrating our reviews from our previous platform. Highly recommend this app!

RENOVACUERO

Nov 14, 2024  on Shopify

At first, I had a problem because the main widget wasn't appearing on my website. I contacted the online support and they have been really helpful. Thank you so much Elvis and Niran. They solved the issue with me. Besides this, Stamped is in my opinion the best review app on Shopify. THank you so much

El Potrero Western Wear

Nov 13, 2024  on Shopify

Great app and amazing help. Had a few issues that needed to be fixed with group reviews, and Arjun was able to fix the issues and explained to me how it will be fixed. 10 / 10 service

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