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Customer reviews: Stamped Product Reviews & UGC

Develop by Stamped.io

Reviews (4,017)

Overall rating
4.7

What Merchants Think

Overall, merchants express positive sentiments about the "Stamped Product Reviews & UGC" app. Users appreciate the extensive features and seamless integration with their platforms. Many merchants commend the responsive and efficient customer support, which plays a crucial role in resolving issues and enhancing their experience with the app. However, some merchants have encountered challenges with billing and technical glitches, which can affect their overall satisfaction.

Key Strengths

  • Exceptional customer support with quick response times.
  • Comprehensive and user-friendly features.
  • Easy integration and customization options.
  • Effective at encouraging customers to leave reviews.
  • Positive impact on brand reputation and customer trust through social proof.

Common Concerns

  • Billing issues with unclear resolutions.
  • Technical glitches and slow loading times.
  • Complexity in certain features like review importing and date inversions.
  • Some basic features becoming less functional after updates.

Final Thoughts

The "Stamped Product Reviews & UGC" app is well-regarded for its robust features and outstanding customer support, making it a valuable tool for e-commerce merchants looking to leverage customer feedback and enhance their site with user-generated content. Despite some recurring technical issues and billing concerns, the app's ability to facilitate authentic customer reviews and improve brand credibility is highly appreciated by users.

KRAPOF Cleaning

Jul 01, 2025  on Shopify

Rubbish. Why can't I export all reviews without having to contact support and why don't reviews auto sync to shopify metafields "conatct support to do this" ridiculous

Fluff Hardware

Jun 30, 2025  on Shopify

First off, Stamped customer support is quick to respond and super helpful. It's easy to integrate and we get a lot of customer reviews because of it-mostly 5-star :)

Mediflow UK

Jun 23, 2025  on Shopify

We use it for all of our DTC stores. Great app with excellent customer support! Anthony is very helpful and responds quickly.

Apsey Farms

Jun 18, 2025  on Shopify

We've been using Stamped.io Reviews app for several years now and have been very impressed with the functionality and customer service. Jenson and the developer team have been extremely responsive helping resolve issues with other apps that were preventing the side drawer from properly appearing. Highly recommend giving this app a try.

EH-2-ZED

Jun 15, 2025  on Shopify

Eslam was very helpful. They were kind and dealt with my issue within a timely manner. They were very knowledgeable with no hesitation when dealing with my problem. Customer service like this is what makes using this app more enjoyable.

Rockin' Wellness

Jun 11, 2025  on Shopify

I've had a Stamped App for my Rockin Wellness Superfood Vegan Nutrition and Protein Shakes for years. Recently I needed to update some coding and was super confused. Eslam in the support team was beyond helpful and kind! Everything is now running smoothly & I am pleased and thankful for great support! Eslam ROCKS!

Opopop

May 29, 2025  on Shopify

We switched over to Stamped from Yotpo for cost savings and it's been seamless so far! Arjun has been very helpful on multiple occasions.

G·LEM

May 25, 2025  on Shopify

We've been using Stamped.io for over two years! The app is easy to use, reliable, and offers great customization options for collecting and displaying customer reviews. It has helped us build trust with our customers and improve our overall shopping experience. Highly recommended!

Homestead

May 20, 2025  on Shopify

Great product, great customer support- had an issue where the reviews count wasn't displaying correctly and Arjun got it fixed right away.

Mademoiselle Lumière

May 07, 2025  on Shopify

Service client qui a rapidement répondu à ma demande pour enlever une bannière. Conseils précis Merci

Samadoolcoffee

May 02, 2025  on Shopify

Worst customer support ever, been using this app for awhile it wasn’t a perfect app but already have many customers in my data log before have an issue with the app Elvis used to support me well and that the reason why I’m still using this app ( paid for monthly not free ) last week my customer purchased and never get point contact them for help but taking me a week until now hasn’t been fix been ignore from the guys name Eslam text me gonna update me asap but again never heard anything back from him hopefully he is ok.

rōmng

Apr 29, 2025  on Shopify

We use the free plan and it works as stated. Also the support is great! We definitely recommend using this product.

BikesOnline AU

Apr 21, 2025  on Shopify

Great support team, always helping us in fixing the most complicated issues. Platform work well and the price is pretty good for what you get.

FirstShop

Apr 10, 2025  on Shopify

Lots of features for what you pay. More than any other platform that we researched. Elvis and Bryan from their support team are awesome, responsive and always happy to assist. The app itself is buggy at times, often need to hard refresh or log out and back in to get some page views to show data. We use Chrome and Edge.

Thelma May's Attic

Apr 10, 2025  on Shopify

I recently had the chance to chat with James from Stamped on a few different occasions regarding a coding issue, and I just have to say, he has been absolutely amazing! His customer service is top-notch - he was super responsive and on all occasions I felt like he really took the time to make sure all my questions were answered and resolved. And let me tell you, the Stamped app is just fantastic! The features are intuitive, making it a breeze to gather and show off customer feedback. All in all, I’m really happy with my experience, and I can't recommend James and the Stamped app enough! Keep up the awesome work, everyone!

Carrick Customs

Apr 01, 2025  on Shopify

We had some troubles figuring out why our reviews were not showing, and we received so much help from Sid with support who helped us get reviews back up and integrated it into our website with no issues.

My Happy London Home

Mar 21, 2025  on Shopify

I’ve been using Stamped for my Shopify store and really appreciate the features it offers for collecting and showcasing reviews. I recently experienced a small issue, and Eslam from the support team was incredibly helpful and kind throughout. He responded promptly, provided clear guidance with helpful images, and got everything sorted smoothly. Everything is now working perfectly again, and I’m so grateful for the professional and friendly support. Thank you, Eslam! I’m very happy to continue using Stamped and would definitely recommend it to anyone looking for a reliable review app with excellent customer service.

Sans Skincare

Mar 20, 2025  on Shopify

I’ve been using this app for years and I really do love it. I like that the design of the reviews widget is very clean and organized. It’s easy to read the reviews on my site. Some of the other apps the reviews displays very clunky. The customer service is second to none! I’ve been working with Anthony R. and this guy really has the patience of a saint! He was amazing and helped me with everything! Great app, great customer service!

NATURTREU

Mar 06, 2025  on Shopify

The API documentation could be improved. The API is very often unavailable. Support is very slow and has very rarely been able to help us.

Whiter Smile

Mar 05, 2025  on Shopify

I've been using the business plan for years and at this price, I expect a seamless experience. Unfortunately, the app is slow and difficult to navigate. The biggest issue, however, is that our saved settings seem to change on their own. Our custom post-review layout randomly reverted to the default version, even though we never made any changes. Other settings, like automatic review updates, have also altered without our input. This inconsistency makes the app unreliable, which is unacceptable for a paid service.

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