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Customer reviews: Stamped Reviews & Loyalty

Develop by Shopify

Reviews (3,759)

Overall rating
4.7

What Merchants Think

Overall, merchants express positive sentiments about the "Stamped Product Reviews & UGC" app. Users appreciate the extensive features and seamless integration with their platforms. Many merchants commend the responsive and efficient customer support, which plays a crucial role in resolving issues and enhancing their experience with the app. However, some merchants have encountered challenges with billing and technical glitches, which can affect their overall satisfaction.

Key Strengths

  • Exceptional customer support with quick response times.
  • Comprehensive and user-friendly features.
  • Easy integration and customization options.
  • Effective at encouraging customers to leave reviews.
  • Positive impact on brand reputation and customer trust through social proof.

Common Concerns

  • Billing issues with unclear resolutions.
  • Technical glitches and slow loading times.
  • Complexity in certain features like review importing and date inversions.
  • Some basic features becoming less functional after updates.

Final Thoughts

The "Stamped Product Reviews & UGC" app is well-regarded for its robust features and outstanding customer support, making it a valuable tool for e-commerce merchants looking to leverage customer feedback and enhance their site with user-generated content. Despite some recurring technical issues and billing concerns, the app's ability to facilitate authentic customer reviews and improve brand credibility is highly appreciated by users.

HomeSpeechHome

Dec 04, 2025  on Shopify

I worked with Eslam to get reviews back on my store and the process was fast and smooth. Eslam was great at getting my reviews put back on every individual page as well as in my collections. Having Stamped reviews on my site greatly improves sales through social proof. Thank you all.

Mycoathangers

Nov 29, 2025  on Shopify

We have been using this app for over 10 years on the Business plan at $149 per month. Over the past year, the review rating widgets have been loading extremely slowly, often requiring multiple page refreshes before they appear. This issue has intensified in recent months and has resulted in a significant drop in our store’s conversion rate, as no ratings are showing on any pages. We have contacted Stamped.io support about this problem but have not received any response.

PondStream

Nov 28, 2025  on Shopify

The performance of this app is simply unacceptable. The on-page widgets (star ratings and review widget) take an average of 10 seconds to load on the page.. and thats IF they even load at all. We have reached out to support multiple times to try and bring down this load time and to make sure the widgets load 100% of the time (this should be the bare minimum, honestly). We have not been able to get this fixed. For this reason we will be migrating away from Stamped. It's hard to justify spending $149+ per month on a review app that fails to even display reviews more than half the time.

CapableCargo

Nov 25, 2025  on Shopify

Eslam was amazing to work with. Quick and thorough support! All of my questions were answered and the help was impeccable. Highly recommend Stamped for your Shopify store. Support is there when you need it!

SAUBOON Handcrafted Soaps

Nov 13, 2025  on Shopify

Out of nowhere the free plan changed to be for a payment plan for $19/mo. All these years of reviews I collected were instantly removed from our website and impacting SEOs. I wish Shopify would have the feature as part of the theme to incorporate ratings instead of having to resort to add these untruthful apps.

Wearever Incontinence

Nov 12, 2025  on Shopify

Anthony and Kiran have been wonderful help for us, while getting a new store set up with our older account!

PilotMall.com

Nov 09, 2025  on Shopify

We were convinced to resubscribe a month ago by promises of a "new era" under a new CEO and significant company changes. Unfortunately, our experience has been a complete failure. The app is non-functional for us: in an entire month, not a single review request email has been successfully sent to any of our customers. Compounding this critical failure is the support, which has been severely lacking. Their only "solution" has been to repeatedly ask us to uninstall and reinstall the app, and we now go weeks without any response. Our urgent emails to tech support, our sales rep, and even the CEO have been met with silence. Stamped does not work, and the support team seems utterly uninvested in finding a solution.

JSFA Jenny Simon

Nov 07, 2025  on Shopify

been accumulating and showing reviews on my website for over a year and now they from one day to another prevent ALL OF MY REVIEWS from showing on my site because they want me to upgrade from nothing to a $23 a month plan. OUTRAGEOUS!!!! And just when I finally am paying for marketing all my reviews vanished! I am not going to write what i really think of you!

Forza Sports

Nov 03, 2025  on Shopify

Very disappointing support. Stamped's system allows you to upload the review file yourself; however, it only allows up to 5,000 reviews per upload. We contacted support to see if they had the same limits, and we were asked to provide our review file. After we sent the file, they never replied. A different person contacted us days later and requested the same information. We then find out that they did upload the file, but more than half errored, and they said nothing further. We're going to delete what they uploaded, and try this again with small uploads.

G Electronics

Oct 27, 2025  on Shopify

They changed their free plan after collecting reviews for over 4 years so that you can no longer show the reviews without going to at least the $19/month plan. They now have my reviews hijacked. I don't have enough reviews and sales volume on Shopify to justify the $19/month plan since most of my sales and reviewsw are on eBay, which means I'll just redirect the buyers to my eBay reviews instead.

Match Kicks

Oct 15, 2025  on Shopify

DO NOT USE - Slow customer service, buggy app, never actually showed up in google shopping reviews. it's all a terrible experience. I'd try Judge.me or another better platform instead.

Stjarnagloss

Oct 15, 2025  on Shopify

Brilliant customer support. Once the AI couldn't help me I set up a ticket and Anthony R got back to me in a timely and professional manner and helped me out with questions and even the set up of our account. I was a bit worried when Stamped lost its free trial as we had this on a few stores but it has been worth the subs on our busiest platforms and it is a great app that encourages customer interaction and feedback.

Bon Terre®

Oct 02, 2025  on Shopify

We've been using Stamped.io Reviews app for about 2 years now. I recently changed themes and some issues came up where code did not transfer over and reviews were not posting. Anthony worked quickly to resolve the issue and on his own changed the color of the review start to match our new site theme! It's functioning great and looks amazing now. Very happy.

Nakamichi

Sep 29, 2025  on Shopify

We have been using Stamped.io for a few years now. It is a reliable way to solicit reviews from customers, and the reviews can be configured to show up on Google Shopping, or as Product Snippets. Should you ever need support, the stamped.io team has always been responsive and helpful to our enquiries, providing a solution. Going with Stamped.io is a great choice!

Ivoleo

Sep 19, 2025  on Shopify

Sehr hilfreich. Meine Probleme wurden ernst genommen und sofort durch den Kundensupport behoben. Vielen Dank

Paseo Road

Sep 04, 2025  on Shopify

Anthony Roberts and the web developer team have been helpful in resolving issues regarding the proper formatting of reviews.

Terrain UL

Aug 20, 2025  on Shopify

Had an issue where my site reviews suddenly disappeared. I emailed, received a response within an hour and they fixed everything! Fantastic support (especially for those of us not to savvy with tech). Thanks!!!!

Tasano

Aug 12, 2025  on Shopify

The support is very fast and very friendly. Anthony logged in to my shop and set up everything for me. Thanks again

Town Hall Outdoor Co

Aug 11, 2025  on Shopify

The support we received was swift, pleasant and resolved our issue immediately. SO impressed by the team and very thankful for their support!

Blackhawkjapansingapore

Jul 29, 2025  on Shopify

We have been using Stamped for about 8 years on our main store and we have also started using it on our new store as well. The software is feature rich and easy to use and many customers use the features they provide. Their support (Eslam in our case) was very responsive and took care of the issue we had in a timely manner so we highly recommend using their services.

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