We have been using W3 Custom Product Options on our site for a while, and it has been a game-changer for our business. Recently, after switching to a new theme, the plugin wasn't working as expected. I reached out to their support team, and they replied and resolved the issue in under 10 minutes—amazing customer service! This plugin is essential if you offer custom products on your site. Highly recommended, and we will definitely continue using it!

The app is user-friendly and functions perfectly. The customer service is outstanding and always willing to assist. Highly recommended. Thanks !

Custom Product Options does what Shopify doesn't. Problems: 1) It loads unacceptably slowly. I had to do research to find the code to speed it up. This should have been included in the theme. 2) It doesn't have a text entry block. I created a passable workaround using Color Picker without the colors, but it leaves an extra line.

I've just started using the W3 Custom Product Options, and I am thoroughly impressed with its features and functionality. The level of customization it provides for product options is unparalleled. Whether you have a simple product or a complex one with multiple variants, this app has you covered. What sets W3 Custom Product Options apart, though, is not just the app itself but the incredible support team behind it. The Support Center is quick to respond and incredibly helpful. I had a few questions about setting up some intricate options for my products, and the support team guided me through the process with patience and expertise. The responsiveness of the support team is a game-changer. It's evident that they genuinely care about their users and are committed to ensuring a smooth experience. In an era where customer support can be hit or miss, W3 Custom Product Options shines bright with its exceptional service. I highly recommend this app to anyone looking for a robust product customization solution, and the outstanding support is the cherry on top. Kudos to the developers and the support team for creating such a fantastic tool and providing top-notch assistance!

I had forgotten how to use it and while I would have preferred a walk through by a human being... they were quick to send tutorials and follow up with answers.