keep running into issues, so now the info typed in is not delivered to the store. Other times it did not even show up at the product. Been waiting to get help on this for 35 hours, only one respond with collab. request came back and since then, have not heard from them the last 20 hours. So really frustrating because I am supposed to have big time sales in the next couple days

Top support, I had a small problem and in less than 24 hours they intervened and solved the problem. The application is really very useful for those who need to sell customizable items!

Optionize has taken our store to the next level! The app is intuitive, powerful, and perfect for complex product configurations like personalized artwork and gift items. The step-by-step logic, image uploads, and conditional fields make it super easy for customers to personalize their orders. The support team is incredibly fast and helpful, even assisting with custom changes. We’ve tried several apps, but Optionize is by far the best solution for our needs. Highly recommended for any store offering customizable products!

Great app! Super easy to use, lets me add custom text fields, dropdowns, and file uploads to my product pages. I had a small issue with image quality, and support was incredibly helpful and responsive. Everything works smoothly, even on the free plan. Highly recommended!

Lots of bugs with this app and basically no support. I have been waiting for over 1 week and there has been no help whatsoever. Avoid this app!

Amazing team! This is my first Shopify application, and it has everything our shop needs! The team is amazing. Even though the issue turned out to be a Shopify theme, not the application, they still went out of their way to help!

I love this app! It helps me add the personalization aspects to my website and is very user friendly. They also have great customer service and are very helpful whenever I have a question. I highly recommend using this app if you want to add more options to your listings on your website!

Really great app. And really helpful team ironed out a couple of issues really quickly and efficiently. I can recommend.

Amazing support & flexible app! I've been working on a complex travel configurator with hundreds of custom options and conditions, and Optionize has been a game-changer. The app is flexible, intuitive, and exactly what I needed to bring my vision to life. What really stood out to me was the incredible support. I needed custom JavaScript functionality for a date field, and they quickly added that feature just for me — including a sample script to get started. Fast response, helpful team, and a mindset of “let’s make it work.” Highly recommended if you're looking for advanced product options with professional support behind it. Thank you Optionize!s

Hab einige Apps ausprobiert mit mehr oder weniger Erfolg. Diese App ist absolut empfehlenswert Super easy zu bearbeiten und wenn was nicht klappt, der Service ist großartig!! + die App ist super integriert - keine Ladezeit auf der Produktseite. + leichtes Einpflegen der Produkte in die Optionen. - mehr Flexibilität in der Anpassung an das Theme ( aus dem Admin) Wird aber nach anfrage erledigt!