I started using this app to offer engraving options on some of our products — and I honestly regret it. They claim that my Shopify theme is “special” and therefore not compatible, even though the Enterprise theme is widely used. When reporting issues, the support team rarely provides real solutions. The app often stops working without any changes on our side, things randomly reset, and orders are incorrectly flagged as if engraving was added when it wasn’t. Unfortunately, support just blames the setup instead of helping to fix the actual problems. Not a reliable app for professional stores.

J’adore cette application !! Et le service client est toujours exceptionnel s’il y a un problème ou que j’ai une question!

Helen was incredible and solved our problem very very quickly. I'm a free user for the past 3-4 years and the level of support from Globo has been incredible.

Excellent integration, very helpful support team when required. If you are looking for customizations and other valuable features, this is the app for you!

The customer service was very responsive, understood my needs, and helped me make the changes. Excellent customer service, something everyone should learn from.

This app is simple, powerful, and very intuitive to use. We had a question about the implementation and reached out to customer support, they responded immediately and went above and beyond to help us. The team was incredibly friendly and professional, and our ideas were implemented quickly and effortlessly. I can highly recommend this plugin to anyone looking for an easy way to add a wide range of customizable option fields to their Shopify store.

It was intuitive to use and easy to understand. Additionally, support responded quickly and provided accurate answers. Thanks to this option, customers found it easier to place orders.

This app is fantastic for creating custom product options with ease. The interface is user-friendly, and it works smoothly across themes. The support team is highly responsive and helped me resolve a query quickly. Highly recommended for anyone who wants advanced product customization on their Shopify store.

Amazing Support Team. Steven responded within minutes and resolved all the changes I needed to the code immediately. Really a great way to bypass Shopify's limitations on variants.

Little Helen has been absolutely fantastic to work with. She went above and beyond to help me fine-tune some very complex product-option configurations for my Shopify store. Her communication was fast, clear, and incredibly thorough — she not only solved every issue but also took the time to explain why things worked a certain way, which made a huge difference.