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Customer reviews: OPTIS Product Options, Variant

Develop by OPTIS

The BSS Shopify Product Options app helps merchants customize product variants, offering flexibility for unique store needs. Read unbiased reviews to see how it performs for real users.

Reviews (1,573)

Overall rating
5

What Merchants Think

Merchants have expressed overall satisfaction with the "BSS Product Options, Variant" app, highlighting its user-friendly interface and powerful capabilities for customizing product options. The app has been particularly praised for its seamless integration with Shopify stores and exceptional customer support. Many users appreciate its free offering and find it critical for enhancing product customization and the overall customer experience.

Key Strengths

  • Intuitive and easy-to-use interface
  • User-friendly setup and powerful customization features
  • Seamless integration with Shopify stores
  • Outstanding customer support, described as responsive and helpful
  • Free with many advanced features available
  • Highly customizable with extensive options for product personalization

Common Concerns

  • Occasional technical issues during installation or setup, though these are generally resolved with support assistance
  • Some difficulty integrating with specific other apps
  • Minor issues with branding and watermark removal, which can be addressed by contacting customer support
  • Desire for additional features, such as conditional logic tied to customer input

Final Thoughts

The "BSS Product Options, Variant" app has received high praise from merchants for its rich feature set and excellent customer service, making it a valuable tool for stores looking to enhance their product offerings with custom options. Its free structure, combined with its comprehensive features, makes it a popular choice for Shopify store owners of varying sizes. Overall, the app is well-regarded for its ability to enhance product customization capabilities and improve the customer buying experience significantly.

Happy Candles

May 07, 2025  on Shopify

Cooles Plugin zur Anpassung der von Bestellungen. Biete viele tolle Möglichkeiten und auch die kostenfreie Version kann man gut verwenden. Auch der Service ist top. Schnelle und unkomplizierte Hilfe und gute Tipps.

PalawanOnline.ph

May 07, 2025  on Shopify

Ask for a little change to make product page look better ... wow it was kind of a lot of work to get that "little" change ... but it was done quickly and no negative words or impatience. Awesome experience ... Thanks for awesome customer service. Thanks Julie

mybaobae

May 05, 2025  on Shopify

Amazing customer service, and works very well in enhancing the shopping experience for my customers! I highly recommend :)

Prickly Pair Creations

May 02, 2025  on Shopify

The customer support I have received from this web designer even before I installed the app. They were willing to help me decide if this meets the needs of my business.

Deaa

Apr 29, 2025  on Shopify

Très bonne appli, je l'utilise beaucoup afin de proposer des produits avec plus de variantes. Facile d'utilisation et d'installation

Unalome Home

Apr 29, 2025  on Shopify

OPTIS Product Options, Variant is an excellent app—easy to use, highly customizable, and works seamlessly with our Shopify store. It handles complex product options effortlessly, and the support team is fast and reliable. Highly recommended!

Outglare

Apr 29, 2025  on Shopify

I've been struggling to find a decent variant app - everything was paid or hard to use. Finally, I found Optis and Cassie from Support helped me set it up quickly. This app is such a relief! Highly recommend it!

2Hearts Handmade

Apr 28, 2025  on Shopify

I am SHOCKED at the customer service and ease of use of this app. Katlyn is stellar! She made things beyond easy for me to use this. This is one app I will NEVER get rid of! GET IT! You won't regret it!

Jeld Craft

Apr 28, 2025  on Shopify

Its good value for money, and the team is super responsive. I need a few things like activating the cart drawer and showing the updated price and custom options selected options within the cart drawer. And their team was able to help me out within minutes. And the cherry on top, while their technical team helped me with this, their team updated all the colors of the plugin to match the branding on my website.

Monkey Magnets

Apr 27, 2025  on Shopify

best app for starters who are struggling to have checkboxvand other things. Easy to use. Immediate response from advisor. Cassie helped me solving all my queries.

Olivias Køkken

Apr 27, 2025  on Shopify

We've been using the app for a few months now and we're really happy with it. It has all the features we need to keep our shop running smoothly. It's easy to use and works just like it should. Whenever we've had a question or needed help, the support team has been very helpful and quick to get back to us. Would definitely recommend it!

OUOIO

Apr 24, 2025  on Shopify

They have a great technical team who are very helpful in solving your problems and helped me optimize a lot of important details in my website during the waiting period, highly recommended.

Everbloomco

Apr 23, 2025  on Shopify

This is a great app very helpful, with excellent customer service! Special mention to Cassie for being especially responsive and accommodating. I currently have two Shopify stores, and I use this app on both. Highly recommended!

DA CHOCO

Apr 23, 2025  on Shopify

Great UI, many complex and flexible options available, support is speedy, good quality and can help with customizations.

Tomatosharp

Apr 23, 2025  on Shopify

Highly recommend this app if you need to create complex product options with conditional logic. Excellent support and response time. The team helped me set up my shop and it looks great at the same time. Special thanks to Cherry for being so helpful!

K-Tuned

Apr 23, 2025  on Shopify

App works really well and has done almost everything we needed it to. What is really impressive is the support. We have had multiple requests for changes and they have done everything incredibly quickly.

Jess Quinn Art

Apr 22, 2025  on Shopify

I have been using OPTIS Product Options, Variant for 4 months now and really enjoy having the option to have multiple variants!

Yoshis Leinen mit Herz

Apr 22, 2025  on Shopify

I'm using the app now for several month and I'm very happy with it. It offers all features for hundrets of variants and many possibilities to adjust the design. I raised a few questions to the support during the first set up and the team is awesome - never seen such fast respond and effort to answer al my questions. I've tried several other Apps for Variants but this offers the most useful features and I feel confident to have the support always available in case I need support. 100% recommended

tedhimedhifamily

Apr 17, 2025  on Shopify

Thanks Optis for giving my store and customers options that have created more value for me as seller. Thanks for amazing support Katlyn, special mention for you to help me set up my store easily.

PearJewels Australia

Apr 17, 2025  on Shopify

Excellent Product Options App! After struggling with complex and unhelpful alternatives, OPTIS Product Options, Variant stands out. The intuitive UI makes setup easy, and their customer service is fantastic – prompt, friendly, and genuinely helpful. Highly recommend for a smooth and supported experience.

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