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Customer reviews: OPTIS Product Options, Variant

Develop by OPTIS

The BSS Shopify Product Options app helps merchants customize product variants, offering flexibility for unique store needs. Read unbiased reviews to see how it performs for real users.

Reviews (1,436)

Overall rating
5

What Merchants Think

Merchants have expressed overall satisfaction with the "BSS Product Options, Variant" app, highlighting its user-friendly interface and powerful capabilities for customizing product options. The app has been particularly praised for its seamless integration with Shopify stores and exceptional customer support. Many users appreciate its free offering and find it critical for enhancing product customization and the overall customer experience.

Key Strengths

  • Intuitive and easy-to-use interface
  • User-friendly setup and powerful customization features
  • Seamless integration with Shopify stores
  • Outstanding customer support, described as responsive and helpful
  • Free with many advanced features available
  • Highly customizable with extensive options for product personalization

Common Concerns

  • Occasional technical issues during installation or setup, though these are generally resolved with support assistance
  • Some difficulty integrating with specific other apps
  • Minor issues with branding and watermark removal, which can be addressed by contacting customer support
  • Desire for additional features, such as conditional logic tied to customer input

Final Thoughts

The "BSS Product Options, Variant" app has received high praise from merchants for its rich feature set and excellent customer service, making it a valuable tool for stores looking to enhance their product offerings with custom options. Its free structure, combined with its comprehensive features, makes it a popular choice for Shopify store owners of varying sizes. Overall, the app is well-regarded for its ability to enhance product customization capabilities and improve the customer buying experience significantly.

LAND Leather Goods

Aug 08, 2025  on Shopify

I hardly ever leave reviews but the service was just that good. The app is extremely easy to use compared to other's I've tried and the customer service is top notch. I thought it would take a day to get a response and it took a few minutes. Cassie helped me for a while fine tuning everything to my liking. Happy to have found this app!

CharBlue Hair & Wigs

Aug 08, 2025  on Shopify

My own developer is on holiday so I had to fix everything myself. I had some problems with the add ons, but Cassie was very helpfull and she even noticed a different problem that I had not seen my self. So thank you for that.

DollCute

Aug 07, 2025  on Shopify

This app provides me with convenient and efficient product option management features. Its rich functionality and straightforward settings have saved me a lot of time. I highly recommend it to everyone.

IASO USA

Aug 07, 2025  on Shopify

Fantastic app! The customization features are exactly what I was looking for, and the support team was quick to assist with my custom requests. I highly recommend it if you need a way to create custom product options and adjust pricing based on user selections.

HCN Brands - Brand My House

Aug 07, 2025  on Shopify

The app is crucial for the customization business... and the team helped me set up and troubleshoot. It was smooth and very fast! Great interaction, friendly and helpful!

OPTIM Dental Seating

Aug 06, 2025  on Shopify

Great app and great team. Very prompt help with my theme setup. Would recommend them for your options on your store.

RTI CABINETS

Aug 03, 2025  on Shopify

Great App!! Service is also great, they can customize the app according to your needs as well! Recommended for sure!

neslihanbalta.com

Aug 03, 2025  on Shopify

100% perfect, useful, and customisable. Technical team reply immediately and resolved my all issues. I strongly recommend.

Adhezive Studio

Aug 03, 2025  on Shopify

Great app! Very simple and easy to use, even for beginners. The support team is extremely fast and kind, they respond quickly and really take the time to help. Highly recommended if you're looking for a smooth product customization experience!

Baseball Mode

Aug 01, 2025  on Shopify

amazing customer service. Helped me get set up quickly with pretty complex add on and variant options.

Me and Mary Shop

Aug 01, 2025  on Shopify

I've needed troubleshooting about three times since I installed the app and they have immediately responded with clear instructions and I've been able to fix all I needed in a timely manner. The app works just as I needed it to and I'm happy I went with this option.

My Store

Aug 01, 2025  on Shopify

I really love this app, a great help for my store, if you have a personalized product or any product, i recommend this store to use, and also the customer service is so great very accommodating, always ready to help your concern. specially to cassie :) note: this is my 3rd store using this app :)

The Muslim Comeback

Jul 31, 2025  on Shopify

Super Amazing, I get an answer really quick and the people are very handsome. 5 Star for sure. Using this in my store is a big advantage for it and I very great full, also with free version you can do a lot of things, for me at the moment it's enough.

Mr. King Pong

Jul 31, 2025  on Shopify

Muy amables el chat vivo, te ayudan y la aplicación funciona bien y sirve exactamente para lo que necesitabámos.

ASIMETO Germany

Jul 31, 2025  on Shopify

Great app. Had a few things to fix in the beginning (due to our theme) but the customer service/dev team did a great job and now everything works perfectly. 100% recommend.

The Nomads Essentials

Jul 31, 2025  on Shopify

Really useful tool that enables more product options and has already increased my AOV. Never experienced an app with such a helpful team, always on hand to answer questions and go above and beyond to support and provide service. Highly recommend!

Martha Almeida Jewellery

Jul 30, 2025  on Shopify

Experimentei usar a aplicação na minha loja online e funciona muito bem! Excelente!!! Vou continuar a trabalhar com esta app!!! Esta app permite que os meus clientes possam personalizar ainda melhor as suas encomendas! Sempre que tenho alguma dúvida, tenho acesso ao suporte que me dá o apoio que preciso para otimizar a app!!! Super profissionais!!! Recomendo!

Pasotti 公式サイト

Jul 30, 2025  on Shopify

The app is beyond our expectations. We were able to install a very satisfactory app. In addition to fixing errors, customer support provided detailed assistance tailored to the site. We were impressed that the app company went to such lengths to assist me. Even for features that were not available, the customer support and technical team worked together quickly to propose and implement alternative methods, and the installation and implementation were completed in a short time. Thank you so much!!

Korth Creations

Jul 29, 2025  on Shopify

I've only worked with OPTIS for a few days, but the support has already exceeded expectations. The team has been incredibly responsive, knowledgeable, and proactive—often addressing my questions before I even asked. Their insight has helped me get up to speed quickly on complex setups for customized products. Based on this early experience, I'm confident OPTIS will be a solid long-term partner in my store’s growth.

Binnenprentje

Jul 28, 2025  on Shopify

Goede app om productopties toe te voegen. Ik zit nu nog op het gratis plan wat basis functies heeft, bij het goed lopen van de producten overweeg ik een upgrade. Klantenservice is aardig, je wordt direct geholpen.

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