Poor support for an otherwise great app. This app would be really great if the support would actually resolve the issues that come up with the app. Instead, the support team teases a solution, but doesn't actually cary it out, or does so only after multiple re-confirmations of the issue.

The app works flawlessly and is incredibly straightforward to use. On the rare occasions when I’ve needed help, the support team has been amazingly attentive — they respond quickly and actually take the time to walk you through any issue. It’s refreshing to use a product backed by people who genuinely care about their users. I highly recommend this app if you want something reliable and well-supported.

This app has been really easy to use and the support has been quick and helpful. I love that I can add question forms within my product pages. I haven't come across another app that does this so simply. No issues at all.

Customer service is excellent! If you need assistance they have a chat feature and will walk you through whatever you need help with. I have never had such a great experience with any shopify app like this.

This app is great, it does exactly what I need it to do, after trying several different ones out there and having nothing but issues, I find OPTIS. Their app is easy to use and their customer service is beyond extraordinary as the full team helped me over the long Thanksgiving holiday getting my site situated with their app and answered all questions from me. Highly recommend!

Optis has been fantastic to work with. Their customer support is easily the best I’ve experienced on Shopify, with fast response times and clear guidance. They’ve helped me with some fairly technical questions and setup steps, and everything has been handled smoothly. The app itself is running perfectly so far and has been a great addition to my store. Highly recommend.

Thanks to Cherry, great help , she provide amazing support. Beside of that is the only app that words proprely and EASY to take over

Great collaborator. Took care of optimizing some features on my site that helped it look top-notch. And fast!

The team is very responsive, and Katlyn has been super friendly and helpful with setting up my store — even though I'm only halfway through!

Works very well, easy to integrate and setup. Upon any questions, their support is outstanding, especially Lin and Cassie, huge shoutout to them. We had a custom request and they handled it in literally a few minutes. Great product, great support and great overall experience!

Sehr einfach und intuitiv zu bedienen und deutlich umfangreicher als andere Apps die ich ausprobiert habe. Für den Preis einfach unschlagbar!

Installation was simple and it was very convenient to use. Customer service was also very patient in helping to solve problems. Most importantly, there was a free trial plan available. If I need it later, I will definitely upgrade to the plan!

I am pleased with the app, and very happy with the customer service that I received today. The associate was very kind and patient.

By now all perfect, I have had all the support that i need from several people on the stull, even saturdaty nigh Cherry have beed solved me a problem, b¡very quickly and kind support. From all the stuff. Very apreciated. ¡¡¡

The team works hard to implement new features to make the app better and easier to use. We're excited to be able to edit our products in this way.

OPTIS Product Options has been a game-changer for our business. It works extremely well for our industry’s needs and has allowed us to offer product options in a clean, reliable, and highly efficient way. The app is always improving too – each update makes it more powerful and even better suited to our workflow. Any bugs we’ve come across have been fixed promptly, and the support has been excellent every time we’ve needed it. It’s rare to find an app that combines robust functionality with such responsive customer service. Highly recommended. – Daniel

Lepszej obsługi na świecie nie ma ;) Poprawcie proszę tylko suwak przy wyborze opcji bo jest niewidoczny dla klientów. Takie wsparcia technicznego jeszcze nigdy nie doświadczyłam jak u was. Jesetem zachwycona

L'app est top ! j'avais fait le tours de plusieurs appli pour gérer mes options qui sont un peu complexes, mais c'était pas top, mais là avec OPTIS, je suis trop content :) Le support est parfait aussi, réactifs, à l'écoute et font tout ce qu'il faut. Bravo à vous :)

This app is easy to use and love the options available in the free version, but am upgrading to take advantage of all customizations. Plus, the customer service team is fast to respond and very helpful!

I was originally using apo product options for a whole year but i was having compatibility options with my store and the price displaying correctly in other markets (like the US). Switched to Optis and everything works like a charm, options even display when the product is sold out which is great for my customers so that they can see their options for next time, and the customer care team is super responsive and even went out of their way to suggest some slight improvements to my store. Worth the extra money in my opinion compared to apo