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Customer reviews: OPTIS Product Options, Variant

Develop by OPTIS

The BSS Shopify Product Options app helps merchants customize product variants, offering flexibility for unique store needs. Read unbiased reviews to see how it performs for real users.

Reviews (1,506)

Overall rating
5

What Merchants Think

Merchants have expressed overall satisfaction with the "BSS Product Options, Variant" app, highlighting its user-friendly interface and powerful capabilities for customizing product options. The app has been particularly praised for its seamless integration with Shopify stores and exceptional customer support. Many users appreciate its free offering and find it critical for enhancing product customization and the overall customer experience.

Key Strengths

  • Intuitive and easy-to-use interface
  • User-friendly setup and powerful customization features
  • Seamless integration with Shopify stores
  • Outstanding customer support, described as responsive and helpful
  • Free with many advanced features available
  • Highly customizable with extensive options for product personalization

Common Concerns

  • Occasional technical issues during installation or setup, though these are generally resolved with support assistance
  • Some difficulty integrating with specific other apps
  • Minor issues with branding and watermark removal, which can be addressed by contacting customer support
  • Desire for additional features, such as conditional logic tied to customer input

Final Thoughts

The "BSS Product Options, Variant" app has received high praise from merchants for its rich feature set and excellent customer service, making it a valuable tool for stores looking to enhance their product offerings with custom options. Its free structure, combined with its comprehensive features, makes it a popular choice for Shopify store owners of varying sizes. Overall, the app is well-regarded for its ability to enhance product customization capabilities and improve the customer buying experience significantly.

Shop Bonnie Bee

Aug 29, 2025  on Shopify

I would give this more stars if it were possible. After a year of Easify and staying frustrated, Cassie helped me transition to Optis in three days! Amazing customer service. Very patient and stayed present and available…even suggesting some changes to make things more streamlined. Thank you, Cassie and Optis!!!

Randalls UK

Aug 29, 2025  on Shopify

The support received was absolutely amazing! The app is easy to set up, but any questions I had, Bella really helped me out. Thank you very much!

Melt Me Candle Co.

Aug 28, 2025  on Shopify

Excellent! These guys are great, i've asked several questions and they are determined to help and have been successful at fixing my challenges right away. Thank you!

JD Candle Co.

Aug 28, 2025  on Shopify

amazing! wish I found them sooner.... 10 app's later and finally! Great support as well. Will recommend. Exactly what I need

YEKODA

Aug 28, 2025  on Shopify

It's a useful application that lets you add all kinds of plugins to your site. It's especially great that the file upload feature works seamlessly for customers. They also easily remove the watermark when you contact them.

The Designer Builder

Aug 28, 2025  on Shopify

THE BEST APP! I have a very complex menu layout as i'm in custom printing. Katlyn and the dev team went above and beyond to help me get my settings perfect. I really appreciate everything they did. Thanks so much!

EnGenius Store

Aug 27, 2025  on Shopify

The features they provide are quite comprehensive, and they are also able to support customization needs. Their response and development speed are very fast, making them an excellent team.

Personalized Home Gifts

Aug 27, 2025  on Shopify

This app is a must have for anyone needing text or image uploads. Very user friendly with the automatic move to next step when creating. Customer service was fast, efficient, very knowledgable about the app, they are stellar, 5 star all the way. Cassie helped me with product features. Her knowledge about the product was thorough. She was friendly and very helpful.

FreshTone

Aug 27, 2025  on Shopify

I have been using this app for several months super easy to use and does exactly what I needed for adding custom options to my products.. It was super easy to set up and integrates seamlessly. The support team is also incredibly responsive and helpful. Highly recommend for any Shopify store looking to upgrade their product options!

Creative Pup Co.

Aug 27, 2025  on Shopify

This app has helped to be able to add multiple options to the product listings. It was easy to set up and the support team are very helpful if you need!

Luxuriant Time

Aug 26, 2025  on Shopify

"Big thanks to OPTIS Support for their excellent assistance today! They resolved my issues quickly and made the whole process smooth and stress-free. Truly appreciate the fast and friendly help!"

Ink.lk

Aug 26, 2025  on Shopify

I am setting up the OPTIS Product Options app. The app is aligned with my requirements. The app team always helps me fix some issues. I recommend the app and service.

Corporate by Life Apparel

Aug 26, 2025  on Shopify

The OPTIS team is responsive and open to customising the app to our requirements. Once completed, it will significantly enhance our operations. The app is user-friendly and offers a good range of options. Highly recommended!

ZAP Cricket

Aug 26, 2025  on Shopify

The app solves my problem which was pending since long. And so far the support has been exceptional especially Lin and Bella. Thanks a lot team

American Country Living

Aug 25, 2025  on Shopify

Cherry from OPTIS was incredibly helpful and efficient! She removed the watermark right away without me even having to ask, which got me up and running in no time. Adding the fields I needed to personalize products was simple and hassle free. I highly recommend, thank you!

Luxeartisanship

Aug 25, 2025  on Shopify

I had a great experience with Optis their support team Katlyn and Cassie. They quickly understood my needs and delivered exactly what I wanted, fulfilling 100% of my requirements. Their communication was clear, support was excellent, and the entire process was smooth and professional. Highly recommended for anyone looking for reliable service and quality work.

Pop! Arts

Aug 25, 2025  on Shopify

5 stars! Loving the app so far, and the customer service has been nothing short of amazing. So thankful for Lin tonight who helped get several options and features working exactly the way I need! Super quick responses by the entire team. Thank you!

fiifrr.com

Aug 25, 2025  on Shopify

It allowed me to achieve the custom solution I wanted. Their team was fantastic and responded quickly to resolve my issues.

Work Wear Choice

Aug 22, 2025  on Shopify

I’ve been using this app, and it has exceeded all my expectations. It offers quick support and allows fast, multiple customizations, giving me the flexibility I needed for my products. A big shoutout to Julie Nguyen, who has been absolutely fantastic in supporting us. Her responsiveness and expertise made a real difference—she resolved my queries swiftly and helped implement custom options exactly as I needed.

Fierce Lynx Designs

Aug 20, 2025  on Shopify

I have been using this app for several months now to give my customers extra options for size, style, and combinations. It was super easy to set up and integrates seamlessly. I will also be testing the colour swatches plug-in by the same company and will review it as well when sufficiently tested.

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