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Customer reviews: OPTIS Product Options, Variant

Develop by Shopify

The BSS Shopify Product Options app helps merchants customize product variants, offering flexibility for unique store needs. Read unbiased reviews to see how it performs for real users.

Reviews (1,617)

Overall rating
5

What Merchants Think

Merchants have expressed overall satisfaction with the "BSS Product Options, Variant" app, highlighting its user-friendly interface and powerful capabilities for customizing product options. The app has been particularly praised for its seamless integration with Shopify stores and exceptional customer support. Many users appreciate its free offering and find it critical for enhancing product customization and the overall customer experience.

Key Strengths

  • Intuitive and easy-to-use interface
  • User-friendly setup and powerful customization features
  • Seamless integration with Shopify stores
  • Outstanding customer support, described as responsive and helpful
  • Free with many advanced features available
  • Highly customizable with extensive options for product personalization

Common Concerns

  • Occasional technical issues during installation or setup, though these are generally resolved with support assistance
  • Some difficulty integrating with specific other apps
  • Minor issues with branding and watermark removal, which can be addressed by contacting customer support
  • Desire for additional features, such as conditional logic tied to customer input

Final Thoughts

The "BSS Product Options, Variant" app has received high praise from merchants for its rich feature set and excellent customer service, making it a valuable tool for stores looking to enhance their product offerings with custom options. Its free structure, combined with its comprehensive features, makes it a popular choice for Shopify store owners of varying sizes. Overall, the app is well-regarded for its ability to enhance product customization capabilities and improve the customer buying experience significantly.

Ideas Cafe

Oct 21, 2025  on Shopify

Great App for adding the customize product options specially on product page. Need some enhancehment for showing that same details on various part of the website (like Orders detail, Checkout etc)

Kreyla

Oct 20, 2025  on Shopify

Such a great app that is easy to use and such a good support that helps you on every single step along the way!

Lizzysseafoodboxes

Oct 17, 2025  on Shopify

Amazing team and the customer service is incredible,always going above and beyond to make things run smoothly for my store. Thank you.

Troops Military Supply

Oct 16, 2025  on Shopify

A Must-Have App with Top-Tier Support! I honestly can't recommend Optis enough! From the very first minute I downloaded it, the app felt incredibly intuitive and easy to use—there was practically no learning curve involved in getting set up and running. What truly impressed me was the sheer number of customization options available; it's clear the developers want you to make the app truly your own, allowing for powerful personalization that adapts perfectly to my needs. Even better than the features is the customer support, which was absolutely excellent from the first minute I downloaded the app. Any minor questions I had were answered promptly and professionally, demonstrating a real commitment to the user experience. If you're looking for an app that delivers on ease, features, and service, Optis is the one to get.

Nos Petites Pattes

Oct 15, 2025  on Shopify

Super, service client efficace et rapide qui répond largement au besoin et résous les problèmes rapidement

Fennec Craft

Oct 15, 2025  on Shopify

Me encanta que sea sencillo de usar, aun con el plan gratis puedo personalizar bastante el widget para mi tienda.

Crazee Grammy Couture

Oct 12, 2025  on Shopify

Best app! Easy to use with the ability to add my 100s of options and make the navigation easy for my customers! I had the opportunity to work with customer service the other day because my options weren't working and they logged in and found I hadn't tagged my product correctly, fixed it and taught me how to set up separate shipping weights to make things even better! Highly recommend!

The Mash Pit

Oct 11, 2025  on Shopify

Great app and even better support and suggestions from the developers themselves! 10/10 highly recommend!

Noodle Art

Oct 10, 2025  on Shopify

GREAT customer service! I had help within 2-3 minutes. They were able to fix my problem for me without issue. Would highly recommend!!!

Pool Store Canada

Oct 10, 2025  on Shopify

Great support, we had an issue with pricing not updating and they had this sorted out with 1 day. Highly recommend :)

Kay Galerie

Oct 09, 2025  on Shopify

Application is very easy to use, quick to set up and works smoothly. Plus they have an excellent customer service, very fast very responsive

Dreamsocks

Oct 07, 2025  on Shopify

Great customer service, Lina is very quick to respond. If you run into any issues they fix it asap! Really happy with using the application so far. 10/10

ORE Jewelry

Oct 07, 2025  on Shopify

I’m very satisfied with the service — it’s been really helpful. I’ll definitely consider upgrading to a higher-tier plan.

PANTOCRE

Oct 07, 2025  on Shopify

Excellent app! What stands out most is the customer service, which is phenomenal. They are quick to solve problems and proactive in suggesting new ideas for our store. We are very pleased with the service and the app.

Mad Duck Graphics

Oct 06, 2025  on Shopify

The app is everything I was looking for, and the customer service team is quick, responsive, and really helpful.

Lnnya

Oct 06, 2025  on Shopify

The app exceeds all expectations and the support has been always super friendly, quick and effective!

sweetaschoicebakery

Oct 05, 2025  on Shopify

always quick to help and respond! Great app to use and very helpful in streamlining the ordering system

Gympress

Oct 05, 2025  on Shopify

Rally happy with the app and the staff. The app is really easy to work with. Also Cassie helped me with dynamic pricing and even gave me a suggestion. I am really happy with that. I really recommend the app!

Paws & Joy Pet Bakery

Oct 03, 2025  on Shopify

I installed Optis to utilize more flexible product personalization options for customers of my pet bakery. The feature set was just what I needed for my business. In addition, Katlyn from Optis was very quick and responsive in making sure the app was configured for my needs. I can recommend this app to other small business owners looking to institute customization options for their businesses.

Toadfish

Oct 02, 2025  on Shopify

Support is great and will help getting anything setup the way you need configured. Highly recommend.

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