On the first day, I was pleased with the customer service. However, on the second day, when I had additional questions, the response time was noticeably slower. I inquired about extra features and was informed that while these were available, they required an upgrade to a higher-tier plan ($49.99 per month). I accepted the higher price on the condition that I would receive the requested features. Unfortunately, after waiting two days for a demo without any follow-up, I decided to switch my custom product designer to “CUSTOMIFY.” I now find that this new design editor (Customify) better meets my needs and includes all the necessary features.

I installed the app to see if it will work for my store. They said if something is wrong they will give me a refund directly. The app didn't meet my needs, I uninstalled it shortly after but I still need to pay them for this.

Great app with great support - the customer design interface looks much better than the app I was using. Pretty easy to set up and once you get going its very simple to set up your products

So far, so good! Jay really helped me out with setting everything up, and I couldn’t be more pleased. The app is lightweight and straightforward—no unnecessary clutter or features to confuse you. It’s exactly what I was looking for to personalize my Shopify shop. Now my customers can easily add names, pictures, clipart, and more to their orders, making their shopping experience truly unique. It’s simple to use, efficient, and doesn’t slow down my site, which is a huge plus. Highly recommend it to anyone looking to add a personal touch to their products without any hassle!

Decided to re-brand my store and allow customers to design their own shirt or use my provided designs at an Affordable Price. I searched high and low and came across Custom Product Designer. From install to configuration the APP was smooth and simple to use. They also have provided A+ customer support. There were some issues that needed resolved and Jay provided timely and fast support. Here is to the new partnership hopefully this will take my store to next level without having to rely on drop-shippers or print on demand providers I now have it in house. Swing by some time www.badhounds.com

This app is really amazing. It offers all the customization options I was looking for. Let's see how it performs in the future, but as of now, it’s good to go. The customer service is the best part, and I would like to mention it especially. They provide prompt responses and satisfactory solutions. Thank you!

Custom Product Design Studio has been the best option I have been able to find for our store. It is very easy to setup, cost effective, and the support team will go above and beyond to ensure you are happy with their app - including a little custom coding to see your needs.

It is one of the few print-on-demand apps that can fit our company's products, and it is easy to set up and use. Thanks to the support team for their patience and guidance!

Strong editor, focused mostly on multi-object placement that includes user-driven manipulation of text, stickers, colors, etc. I recommend this for those of us wanting to provide maximum design freedom to the customer while maintaining control of what the customer is capable of doing. The customer-facing UI feels like a typical simplified graphic editor similar to Pixelmator but stripped down to whatever options you choose for the user to have, and this is perfect for layered designs that customers want to make on-screen. There are no bounding boxes or static text fields, so all custom text will be placed by the user during customization as well as any uploaded or preset art you've got for them. Text objects must be created by the user independent of your preset. Since this one didn't quite suit my needs at the moment, I'll be trying something else, but there is a real advantage here to a few of the features I've seen here: - Vectorized exports (assuming it does not include the background) - Instant support - Stencil & art collection organization - Quick loading Suggestions: - Implement bounding boxes to limit appropriate object locations - Create a static text object driven by user text input that fits within a defined bounding box - Background removal for uploaded art - Remove 700x1000 aspect ratio limit on masks - Allow for the addition of help tags in the customer UI

We've been looking for an easy way to add customization to our products, and this app has been perfect. As this was our first time implementing something like this, we had a couple problems, but the support team was incredibly helpful and guided us through the entire process!

seems to work well, I like it so far. Do need to contact support to get my sizing variants to work right, seems responsive and willing to help. So far, so good.

Great product easy to set up and easy to use customer service is top notch help me with a simple add-on highly recommended

Exceptional customer support! The team at Customer Product Designer Studio went above and beyond to resolve my issue. Their communication was swift, and their response time was incredibly fast. Highly recommend this app and their top-notch support team!

This app works great! I was able to set everything up as an amateur in development. When using it, I only found out that I was missing something. On enquiring with support, they offered to develop it specially for me. I never expected that answer. And the results are super! I can recommend this app to everyone!

I have loved this so far. Support has responded at the latest within 24 hours, oftentimes faster. This app has really helped me design my Laser Engraving website and offering the customization options similar to other giants in the industry like Yeti. Looks very professional and love it. Support has been able to walk me through so much and be helpful with walkthroughs and screenshots. I look forward to continuing use of this app!

Great Product, Had quite a few little bugs to start of with but support is fantastic and just explained the issue and they fix it every quickly. Great to work with such professional people. Highly recommend.

Product Personalizer Studio is an absolute game-changer for online shop owners! The app offers an incredible range of customization options, allowing customers to easily create their own unique designs on a wide variety of products—from t-shirts and mugs to phone cases and more. The flexibility it provides, with features like image uploads, custom text, and a wide selection of fonts, patterns, and colors, truly sets it apart. What makes it even better is the ability to design on any part of the product, giving customers full creative control. Plus, it's super easy to use on any device, making it accessible and convenient for everyone. And let’s not forget the excellent support team—always responsive and ready to help. If you're looking to elevate your store with personalization features, this app is a must-have!

What an easy to use app and it gives you so many options for your customers to customize my products. Like any new app to work with there are some things I had to learn on how it works. I worked with support a few times and they were constantly there to help and were very fast. Jay is awesome! I am looking forward to implementing this across all my products.

Very impressed with the attention I was given in setting this up. And the person that helped me, Samta, was quick with her responses and highly efficient! I recommend this product over all the other customization products, if not for the customer service itself!

We as a company enjoy it very much, its so usefull that other customers can use custom design now made by them. We are looking forward to see more from the app and maybe future updates.