"SB Custom Product Personalizer" appears to be well-received by users for its ease of use and extensive customization features, offering merchants an effective way to personalize products. The app is frequently lauded for responsive customer support, which many users highlight as a standout quality.
Key Strengths
Robust customization options including image uploads, custom text, and a variety of fonts, patterns, and colors.
Ease of setup and use, even for beginners.
Excellent customer support, often noted for its quick responsiveness and willingness to assist with issues and custom requests.
Enhances customer shopping experience by allowing personalized design on any part of the product.
Lightweight and does not impact site loading times adversely.
Common Concerns
Higher-tier features require additional costs, which may not suit all price points.
Initial setup might require some interaction with support for optimal configuration.
Occasional bugs reported, though typically resolved quickly by the support team.
Lack of certain requested features, which may necessitate searching for alternatives for some users.
Final Thoughts
"SB Custom Product Personalizer" is a highly valued tool for merchants looking to offer personalized products on their online stores. It’s praised for its versatile customization capabilities and outstanding customer support. While there are some cost considerations and feature requests that remain unaddressed, the app remains a popular choice for those prioritizing strong support and user-friendly design capabilities.
Rozovy
Jan 31, 2025
on
Shopify
On the first day, I was pleased with the customer service. However, on the second day, when I had additional questions, the response time was noticeably slower. I inquired about extra features and was informed that while these were available, they required an upgrade to a higher-tier plan ($49.99 per month). I accepted the higher price on the condition that I would receive the requested features. Unfortunately, after waiting two days for a demo without any follow-up, I decided to switch my custom product designer to “CUSTOMIFY.” I now find that this new design editor (Customify) better meets my needs and includes all the necessary features.