Shopify Proactive resolution apps 2025

Raygun Crash Reporting

$60-$600 / Month

Build an unbeatable error detection and resolution workflow Show more

Raygun Crash Reporting is a powerful tool designed for developers seeking to perfect their Shopify Store experiences by minimizing errors and maximizing efficiency. It excels in identifying hidden bugs that may affect conversions or user engagement, offering comprehensive diagnostics that pinpoint issues down to the exact line of code. By resolving problems proactively, Raygun helps prevent minor glitches from escalating into major incidents. It supports real-time error flagging through ChatOps integrations with Slack and MS Teams, allowing teams to respond swiftly to critical issues. Developers can prioritize tasks based on impacted users or error frequency, ensuring effective triage. Moreover, the app offers smart filtering and customizable dashboards to visualize trends and assess store health. With seamless integration into popular dev tools like Jira, GitHub, Asana, and BitBucket, Raygun becomes an essential part of any developer's toolkit.

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Real-time error flagging

Customizable dashboards

User impact prioritization

Smart error filtering

Devtool integration

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Magepow Product Zoom

$1 / Month

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Product Zoom helps customer view photos in high resolution Show more

Magepow Product Zoom is a powerful tool designed to enhance the online shopping experience by enabling an intuitive and detailed product viewing. This app provides a seamless zoom feature that allows customers to inspect product images closely, enhancing their understanding of the product’s texture, quality, and intricate details. Ideal for e-commerce platforms, Magepow Product Zoom ensures that potential buyers can make informed purchasing decisions by examining items with a high degree of clarity. Easy to integrate, the app is compatible with various website configurations and ensures a smooth performance across all devices, from desktops to mobile phones. Moreover, its customizable interface allows store owners to alter zoom settings to best suit their website’s design aesthetic and user preferences. The app not only boosts customer engagement but can also lead to higher conversion rates by building trust through transparency and detailed visualization.

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Zoom functionality

High resolution

Enhanced viewing

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AfterShip Order Tracking

$11-$119 / Month

9.4

4,374 Reviews

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Proactive tracking that delights customers and reduces WISMO Show more

AfterShip Order Tracking is a comprehensive app designed to enhance your customer's post-purchase experience by providing live shipment updates through a branded order tracking page and automated notifications. It features a shipment analytics dashboard, allowing businesses to monitor carrier transit times, on-time delivery rates, and exceptions, ensuring smooth logistics management. The app also integrates an AI-powered delivery estimate widget on product description and checkout pages, boosting buyer confidence by offering precise delivery information. Branded tracking pages with personalized product recommendations not only engage customers but also drive additional sales. Timely email and SMS notifications help reduce customer anxiety and the volume of "Where Is My Order" (WISMO) inquiries. A centralized shipment dashboard keeps businesses informed about shipment statuses and helps quickly identify any issues. The built-in analytics offer valuable insights into shipment performance, supporting continuous improvement in customer service and delivery efficiency.

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Automated notifications

Personalized product recommendations

Shipment analytics dashboard

Branded tracking pages

Ai-powered delivery estimates

Centralized shipment dashboard

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Autochat ‑ Proactive Live Chat

6.3

3 Reviews

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Proactive Messaging | Live Shopper Insights | 24x7 Support Show more

Autochat - Proactive Live Chat is an innovative app designed to boost sales for online stores by enhancing customer engagement and support throughout the purchasing process. It features Proactive Messaging, which uses contextual rules based on user history, campaign data, and session activity to automatically send real-time messages to customers. Additionally, Autochat provides Live Shopper Insights, allowing store owners to monitor live shopping sessions and access critical business insights, like cart contents and order history. The app enables more effective and efficient customer support by providing valuable customer information during chat interactions. Users can see a real-time timeline of customer activity, ensuring seamless communication with full context awareness. By leveraging these advanced features, Autochat empowers online retailers to convert more visitors into satisfied customers.

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Automated messaging

Proactive messaging

Live shopper insights

Contextual engagement

Real-time activity

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ImgCraft: AI Sharp & Resize

6.2

1 Reviews

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Adjust Store Product Image Resolution with One Click Show more

ImgCraft: AI Sharp & Resize is an innovative app designed to enhance the quality of product images in your store effortlessly. By utilizing advanced AI image processing technology, the app identifies low-quality images and offers a simple one-click repair and automatic replacement solution. Its cutting-edge algorithms ensure optimized clarity, preventing the occurrence of frustrating blurry images upon enlargement. ImgCraft is not just about image adjustment; it empowers users with tools to search for low-resolution product images, thereby boosting efficiency. The app enhances store appearance by improving both product and package image resolution, making it a crucial asset for any business aiming to provide a superior customer viewing experience. With a flexible pay-per-use pricing model, ImgCraft offers cost-effective solutions tailored to meet the needs of businesses of all sizes.

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Restore images

Identify low-quality images

One-click repair

Automatic replacement

Ai image processing

Optimize clarity

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Raygun Crash Reporting

$60-$600 / Month

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Build an unbeatable error detection and resolution workflow Show more

Raygun Crash Reporting is a powerful tool designed for developers seeking to perfect their Shopify Store experiences by minimizing errors and maximizing efficiency. It excels in identifying hidden bugs that may affect conversions or user engagement, offering comprehensive diagnostics that pinpoint issues down to the exact line of code. By resolving problems proactively, Raygun helps prevent minor glitches from escalating into major incidents. It supports real-time error flagging through ChatOps integrations with Slack and MS Teams, allowing teams to respond swiftly to critical issues. Developers can prioritize tasks based on impacted users or error frequency, ensuring effective triage. Moreover, the app offers smart filtering and customizable dashboards to visualize trends and assess store health. With seamless integration into popular dev tools like Jira, GitHub, Asana, and BitBucket, Raygun becomes an essential part of any developer's toolkit.

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Real-time error flagging

Customizable dashboards

User impact prioritization

Smart error filtering

Devtool integration

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Raygun Crash Reporting

$60-$600 / Month

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Build an unbeatable error detection and resolution workflow Show more

Raygun Crash Reporting is an essential tool for Shopify store owners aiming to maintain seamless user experiences by swiftly detecting and diagnosing software bugs. Designed to prevent hidden errors from impacting sales, this app helps identify and resolve glitches on product pages and checkout flows that could hinder cart conversions or increase bounce rates. With detailed diagnostics that pinpoint the exact line of code causing issues, Raygun enables proactive problem-solving before they escalate into bigger incidents. Real-time notifications through ChatOps integrations like Slack and MS Teams ensure critical errors are addressed promptly. Users can prioritize issues based on impact and error count, facilitating effective triage. The app also offers smart filtering options to analyze errors by date, location, or custom tags and provides customizable dashboards to visualize trends and monitor store health. Seamless integration with popular development tools such as Jira, GitHub, and Asana enhances the app's utility for development teams.

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Smart filtering

Custom dashboards

Real-time error flagging

Chatops integrations

Root cause diagnostics

Impact-based prioritization

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HelpDesk for Ecommerce support

$34-$59 / Month

7.7

2 Reviews

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Automated help desk for smart, team-based ticket resolution Show more

HelpDesk for Ecommerce Support is a comprehensive platform designed to enhance customer service by centralizing all communications such as emails, website forms, and chats into a single, secure inbox. By leveraging AI and automation, the app ensures rapid, multichannel response capabilities, minimizing customer wait times and enhancing service efficiency. Its seamless integration with popular apps allows it to fit effortlessly into existing workflows, improving process continuity. The app's advanced collaboration features enable teams to organize work better and respond to queries more swiftly, boosting overall productivity. With access to customer purchase history, HelpDesk enables support agents to offer personalized responses, fostering trust and nurturing long-term customer relationships. Additionally, the platform's intuitive workflows, macros, and AI-driven tools help automate ticket resolutions and streamline communication, ensuring professional consistency.

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Automated responses

Team collaboration

Centralized inbox

Purchase history access

Ai ticket summaries

Custom message design

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Worry-Free Delivery

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Enhance customer confidence with automated package protection and seamless claims resolution. Show more

Worry-Free Delivery is designed to enhance the shopping experience by providing comprehensive package protection that boosts conversion rates and customer satisfaction. With delivery guarantees, merchants can transform their post-purchase process, reducing shipping complaints and support workloads. Seel’s order protection offers a seamless integration that automates coverage for loss and damage, ensuring quick refunds for eligible claims. Merchants benefit from a hands-free claims resolution system, real-time insights, and a customer-friendly claims portal, all of which help build trust and drive repeat purchases. The app is perfect for merchants aiming to increase customer confidence, decrease shipping-related support issues, and safeguard revenue from lost or damaged orders. Getting started is simple, allowing merchants to join thousands already offering peace of mind with Seel protection through a straightforward setup process.

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Automated package protection

Seamless claims resolution

Real-time insights dashboard

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PostShip Order Tracking

7.4

47 Reviews

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Order Tracker with a Branded Tracking Page for Order Lookup Show more

PostShip Order Tracking is designed to enhance your team's efficiency and provide an exceptional post-purchase experience for your customers. This app offers intuitive tracking pages that surpass popular alternatives like Parcel Panel, Track123, 17track, and Tracktor, allowing users to eliminate order tracking support queries easily. With over 1,400 carriers supported, PostShip ensures comprehensive tracking capabilities for any logistics need. Its proactive notifications system excels over Aftership by promptly catching delays and informing customers, thus reducing anxiety and building anticipation. The app features a smart order lookup page where businesses can manage and analyze all their shipping data in one centralized location. Additionally, branded order lookup pages are available to boost customer loyalty while offering powerful shipping analytics and 24/7 support through live chat and email. PostShip prides itself on superior accuracy and performance in comparison to Aftership, Tracktor, and Wonderment, making it an ideal solution for businesses aiming to streamline their order tracking processes.

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Branded tracking page

Shipping analytics

Intuitive tracking pages

Proactive notifications

Smart order lookup

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Shipup

$399 / Month

7.2

19 Reviews

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Shipping Notifications and Order Tracking Page Show more

Shipup is a powerful app designed to enhance the post-purchase experience for online retailers, ensuring customer satisfaction at every stage beyond the initial sale. It provides seamless and proactive communication, from delivery to returns, helping businesses build strong relationships with their customers. With features like timely email and SMS notifications, branded and customizable tracking pages, and a centralized shipment dashboard, Shipup enables e-tailers to maintain a consistent brand image and improve customer loyalty. The app's returns management includes automated exchange and store credit options, simplifying the process for both retailers and customers. Additionally, AI-powered estimated delivery dates offer precise information, reducing uncertainty and enhancing transparency. Through data-driven insights, Shipup helps businesses increase repeat purchases and minimize support costs, contributing to overall operational efficiency.

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Ai-powered delivery estimates

Email and sms notifications

Customisable tracking pages

Centralised shipment dashboard

Automated exchange options

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DA Redirects

$2.99 / Month

7.8

1 Reviews

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Automatically repair broken links, execute bulk 301 redirects. Show more

DA Redirects is an innovative app designed to enhance your website by offering real-time automatic detection of 404 errors. It efficiently identifies broken links and provides a seamless solution by automatically redirecting them to their correct destinations. This ensures your users enjoy a flawless browsing experience without encountering frustrating error pages. The app also boasts features that allow you to save time by effortlessly handling bulk edits and redirects, streamlining the process significantly. With its Bulk 301 URL Importer, DA Redirects simplifies the task of managing and redirecting multiple links at once. Additionally, it offers automated link matching and repair, making it suitable for websites of all sizes. Empower your website with DA Redirects and maintain an error-free environment for your visitors.

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Automatic 404 detection

Bulk 301 redirects

Broken link repair

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Xena: Proactive Lead Capturing

7.9

15 Reviews

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Chatbot for Big Catalog, technical products and SKU heavy shop Show more

Xena: Proactive Lead Capturing is a dynamic app designed to boost sales and customer engagement for Shopify merchants. By utilizing its advanced Lead Capturing Chatbot and Live Chat functionalities, businesses can effortlessly increase conversions and enhance customer interactions. The app allows merchants to automate messages with customizable delays on each page, effectively attracting and engaging visitors. It encourages visitors to share their contact details, inquire about products, and engage in real-time conversations, making it an ideal tool for converting website traffic into sales. With its ability to capture visitor information through tailored prompts and deliver targeted messages, Xena simplifies lead generation and elevates customer support effortlessly. The live chat feature facilitates instant interaction, enhancing customer satisfaction through proactive outreach and real-time assistance.

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Real-time conversations

Live chat

Customizable prompts

Visitor engagement

Lead capturing

Targeted messages

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Out Of The Blue

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24/7 AI-driven site, adtech & martech monitoring with alerts Show more

Out Of The Blue is a powerful monitoring solution designed specifically for eCommerce brands. It offers real-time health monitoring for sites, focusing on essential metrics and integrations with platforms like Shopify. With its comprehensive capabilities, you can easily detect and address issues such as 404 errors and broken images, ensuring a seamless shopping experience for your customers. The app also monitors critical events like "Add to Cart" and "Purchases," providing instant alerts via Slack or email to keep you informed. Out Of The Blue leverages AI-powered conversion optimization and real-time analytics to offer detailed insights and support data-driven growth. Benefit from 24/7 support and no-code integrations to maintain smooth and efficient store operations effortlessly. Whether you are a small startup or a large retailer, this app helps enhance your eCommerce sales and user satisfaction.

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Error detection

Real-time monitoring

Instant alerts

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Live Chat

$16-$33 / Month

7.8

74 Reviews

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Boost engagement with proactive chat, improving sales through instant communication. Show more

Live Chat is an innovative app designed to enhance customer interaction and drive conversions on your website. By using proactive chat greetings and targeted messages, the app encourages visitors to engage and take action. It offers seamless customer support across multiple channels, including a chat widget on your website, Messenger, and Apple Business Chat, ensuring instant service wherever you or your customers are. The app's asynchronous communication feature allows customers to initiate a chat and receive email notifications for replies, enabling them to continue their activities without interruption. Perfect for Wix stores, Live Chat enriches the shopping experience with visually appealing chat windows and buttons, addressing customer inquiries from product details to availability. By setting specific chat greetings according to page addresses and sending promotions, you can increase chat interactions, reduce cart abandonment, and boost conversion rates. Try Live Chat free for 14 days and transform your customer service experience.

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Conversion rate optimization

Multi-channel support

Instant communication

Mobile app access

Proactive chat greetings

Asynchronous messaging

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Shopify Proactive resolution apps

Related Categories

Price

Based on reviews

Showing 1 to 15 of 1 Apps

Raygun Crash Reporting

Magepow Product Zoom

AfterShip Order Tracking

Autochat ‑ Proactive Live Chat

ImgCraft: AI Sharp & Resize

Raygun Crash Reporting

Raygun Crash Reporting

HelpDesk for Ecommerce support

Worry-Free Delivery

PostShip Order Tracking

Shipup

DA Redirects

Xena: Proactive Lead Capturing

Out Of The Blue

Live Chat