Shopify Proactive resolution apps 2025

Raygun Crash Reporting

$60-$600 / Month

Build an unbeatable error detection and resolution workflow Show more

Raygun Crash Reporting is a powerful tool designed for developers seeking to perfect their Shopify Store experiences by minimizing errors and maximizing efficiency. It excels in identifying hidden bugs that may affect conversions or user engagement, offering comprehensive diagnostics that pinpoint issues down to the exact line of code. By resolving problems proactively, Raygun helps prevent minor glitches from escalating into major incidents. It supports real-time error flagging through ChatOps integrations with Slack and MS Teams, allowing teams to respond swiftly to critical issues. Developers can prioritize tasks based on impacted users or error frequency, ensuring effective triage. Moreover, the app offers smart filtering and customizable dashboards to visualize trends and assess store health. With seamless integration into popular dev tools like Jira, GitHub, Asana, and BitBucket, Raygun becomes an essential part of any developer's toolkit.

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Real-time error flagging

Customizable dashboards

User impact prioritization

Smart error filtering

Devtool integration

Humains

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Scale Your Outreach with Proactive AI Agents that Turn Goals into Growth Show more

Humains is a cutting-edge app that introduces the first AI agents designed to proactively advance your business. Utilizing brain-inspired cognitive architecture, these agents go beyond traditional automation by actively pursuing your business goals. They enhance operations by managing tasks such as sales, payment collection, and customer engagement through versatile interfaces, including voice, chat, or avatars. With Humains, businesses can scale rapidly as the AI agents transform objectives into tangible outcomes, ensuring a seamless and efficient workflow. Whether you're looking to boost productivity or elevate customer satisfaction, Humains is poised to amplify your business impact significantly.

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Proactive ai agents

Goal-driven growth

Voice, chat, avatar

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Autochat ‑ Proactive Live Chat

8.2

1 Reviews

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Proactive Messaging | Live Shopper Insights | 24x7 Support Show more

Autochat - Proactive Live Chat is an innovative app designed to boost sales for online stores by enhancing customer engagement and support throughout the purchasing process. It features Proactive Messaging, which uses contextual rules based on user history, campaign data, and session activity to automatically send real-time messages to customers. Additionally, Autochat provides Live Shopper Insights, allowing store owners to monitor live shopping sessions and access critical business insights, like cart contents and order history. The app enables more effective and efficient customer support by providing valuable customer information during chat interactions. Users can see a real-time timeline of customer activity, ensuring seamless communication with full context awareness. By leveraging these advanced features, Autochat empowers online retailers to convert more visitors into satisfied customers.

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Automated messaging

Proactive messaging

Live shopper insights

Contextual engagement

Real-time activity

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Magepow Product Zoom

$2 / Month

8.2

2 Reviews

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Product Zoom helps customer view photos in high resolution Show more

Magepow Product Zoom is a powerful tool designed to enhance the online shopping experience by enabling an intuitive and detailed product viewing. This app provides a seamless zoom feature that allows customers to inspect product images closely, enhancing their understanding of the product’s texture, quality, and intricate details. Ideal for e-commerce platforms, Magepow Product Zoom ensures that potential buyers can make informed purchasing decisions by examining items with a high degree of clarity. Easy to integrate, the app is compatible with various website configurations and ensures a smooth performance across all devices, from desktops to mobile phones. Moreover, its customizable interface allows store owners to alter zoom settings to best suit their website’s design aesthetic and user preferences. The app not only boosts customer engagement but can also lead to higher conversion rates by building trust through transparency and detailed visualization.

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Zoom functionality

High resolution

Enhanced viewing

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NOFireAI

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The Incidents Resolution AI for SREs and on-call Engineers battling constant firefighting Show more

NOFire AI is a cutting-edge application designed to tackle the software reliability challenges faced by cloud-native companies. By automating root cause analysis, it significantly reduces the time required to resolve critical incidents. Unlike traditional correlation-based methods, NOFire AI identifies true causal relationships, allowing teams to target and resolve the underlying issues rather than just the symptoms. It integrates seamlessly with observability platforms, metrics, logs, Kubernetes, and databases, providing a comprehensive solution for managing complex SRE environments. Additionally, NOFire AI partners with leading LLM providers such as OpenAI, Mistral, and LLaMA to offer an adaptive and powerful toolset for modern engineering teams. With NOFire AI, engineering teams can enhance their incident management capabilities and improve overall software reliability effortlessly.

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Automated root cause

Complex sre environments

Seamless platform integration

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replicate.so

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Streamlines bug reporting and resolution with visual and technical feedback using Loo Show more

Replicate.so is a dynamic app designed to streamline bug reporting and improve the user experience. It allows users to submit Loom videos and annotated screenshots, providing developers with clear, actionable insights to address issues efficiently. By minimizing the back-and-forth in communication, the platform accelerates problem resolution, enhancing user satisfaction and reducing potential revenue loss. Deploying Replicate.so is a breeze, as it can be set up in under five minutes without the need for browser extensions or any payment details. Users benefit from a simple visual feedback collection process, while developers gain valuable insights that help them quickly tackle and resolve issues. With Replicate.so, both users and developers experience a more seamless and satisfactory interaction. Overall, the app profoundly enhances the workflow for addressing bugs, ensuring a smoother, more efficient experience for everyone involved.

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Quick issue resolution

Visual feedback collection

Streamlined bug reporting

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Trace

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AI Customer Support Agents for Financial Services - Secure, Reliable, End-to-End Resolution Show more

Trace is an innovative application designed to revolutionize customer support in the financial services industry through AI. By developing AI-powered agents, Trace seamlessly integrates with existing systems to manage complex, multi-step tasks efficiently. The app stands out by using a network of domain-specific expert models, ensuring specialized and accurate customer interactions. Unlike a single large language model, this approach enhances performance in handling sector-specific queries. Prioritizing security and data privacy, Trace ensures that sensitive customer information is well-protected. Through natural, engaging conversations, the app significantly improves customer experience while streamlining support processes. Ideal for financial institutions, Trace offers a robust solution to elevate client service strategies.

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Natural conversations

Data privacy

System integration

Ai-powered agents

Multi-step tasks

Domain-specific models

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AfterShip Order Tracking

$11-$239 / Month

7.3

1,470 Reviews

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Proactive tracking that delights customers and reduces WISMO Show more

AfterShip Order Tracking is a comprehensive app designed to enhance your customer's post-purchase experience by providing live shipment updates through a branded order tracking page and automated notifications. It features a shipment analytics dashboard, allowing businesses to monitor carrier transit times, on-time delivery rates, and exceptions, ensuring smooth logistics management. The app also integrates an AI-powered delivery estimate widget on product description and checkout pages, boosting buyer confidence by offering precise delivery information. Branded tracking pages with personalized product recommendations not only engage customers but also drive additional sales. Timely email and SMS notifications help reduce customer anxiety and the volume of "Where Is My Order" (WISMO) inquiries. A centralized shipment dashboard keeps businesses informed about shipment statuses and helps quickly identify any issues. The built-in analytics offer valuable insights into shipment performance, supporting continuous improvement in customer service and delivery efficiency.

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Automated notifications

Personalized product recommendations

Shipment analytics dashboard

Branded tracking pages

Ai-powered delivery estimates

Centralized shipment dashboard

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Shipup

8

9 Reviews

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Shipping Notifications and Order Tracking Page Show more

Shipup is a powerful app designed to enhance the post-purchase experience for online retailers, ensuring customer satisfaction at every stage beyond the initial sale. It provides seamless and proactive communication, from delivery to returns, helping businesses build strong relationships with their customers. With features like timely email and SMS notifications, branded and customizable tracking pages, and a centralized shipment dashboard, Shipup enables e-tailers to maintain a consistent brand image and improve customer loyalty. The app's returns management includes automated exchange and store credit options, simplifying the process for both retailers and customers. Additionally, AI-powered estimated delivery dates offer precise information, reducing uncertainty and enhancing transparency. Through data-driven insights, Shipup helps businesses increase repeat purchases and minimize support costs, contributing to overall operational efficiency.

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Ai-powered delivery estimates

Email and sms notifications

Customisable tracking pages

Centralised shipment dashboard

Automated exchange options

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DA Redirects

$2.99-$6.99 / Month

8.2

1 Reviews

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Automatically repair broken links, execute bulk 301 redirects. Show more

DA Redirects is an innovative app designed to enhance your website by offering real-time automatic detection of 404 errors. It efficiently identifies broken links and provides a seamless solution by automatically redirecting them to their correct destinations. This ensures your users enjoy a flawless browsing experience without encountering frustrating error pages. The app also boasts features that allow you to save time by effortlessly handling bulk edits and redirects, streamlining the process significantly. With its Bulk 301 URL Importer, DA Redirects simplifies the task of managing and redirecting multiple links at once. Additionally, it offers automated link matching and repair, making it suitable for websites of all sizes. Empower your website with DA Redirects and maintain an error-free environment for your visitors.

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Automatic 404 detection

Bulk 301 redirects

Broken link repair

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Out Of The Blue

$199-$599 / Month

9.1

1 Reviews

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24/7 AI-driven site, adtech & martech monitoring with alerts Show more

Out Of The Blue is a powerful monitoring solution designed specifically for eCommerce brands. It offers real-time health monitoring for sites, focusing on essential metrics and integrations with platforms like Shopify. With its comprehensive capabilities, you can easily detect and address issues such as 404 errors and broken images, ensuring a seamless shopping experience for your customers. The app also monitors critical events like "Add to Cart" and "Purchases," providing instant alerts via Slack or email to keep you informed. Out Of The Blue leverages AI-powered conversion optimization and real-time analytics to offer detailed insights and support data-driven growth. Benefit from 24/7 support and no-code integrations to maintain smooth and efficient store operations effortlessly. Whether you are a small startup or a large retailer, this app helps enhance your eCommerce sales and user satisfaction.

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Error detection

Real-time monitoring

Instant alerts

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Live Chat

$16-$33 / Month

6.4

74 Reviews

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Boost engagement with proactive chat, improving sales through instant communication. Show more

Live Chat is an innovative app designed to enhance customer interaction and drive conversions on your website. By using proactive chat greetings and targeted messages, the app encourages visitors to engage and take action. It offers seamless customer support across multiple channels, including a chat widget on your website, Messenger, and Apple Business Chat, ensuring instant service wherever you or your customers are. The app's asynchronous communication feature allows customers to initiate a chat and receive email notifications for replies, enabling them to continue their activities without interruption. Perfect for Wix stores, Live Chat enriches the shopping experience with visually appealing chat windows and buttons, addressing customer inquiries from product details to availability. By setting specific chat greetings according to page addresses and sending promotions, you can increase chat interactions, reduce cart abandonment, and boost conversion rates. Try Live Chat free for 14 days and transform your customer service experience.

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Conversion rate optimization

Multi-channel support

Instant communication

Mobile app access

Proactive chat greetings

Asynchronous messaging

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Spark Tools for Inbox

$5 / Month

8.2

2 Reviews

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Enhance Shopify Inbox chat with customizable features and engagement tools. Show more

Spark Tools for Inbox is a versatile app designed to enhance your Shopify Inbox chat experience with customizable features and settings. By allowing you to modify the chat button’s appearance, you can create a seamless integration that aligns with your site's branding through options for a custom SVG icon, label, and font. The app enables you to tailor button sizing and positioning, ensuring optimal display on both large and mobile screens. You can set proactive chat messages to engage idle visitors and drive interaction. Additionally, it offers the flexibility to define operational hours, showcasing an offline chat button or hiding it entirely when your team is unavailable. With region-specific visibility settings, you can manage where the chat is displayed to cater to a global audience. Note that Spark Tools for Inbox requires the Shopify Inbox chat app to be installed for full functionality.

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Region-specific display

Proactive messages

Custom svg icon

Set offline hours

Adjust button size

Install App

Easy Order Management by Keeyu

$29-$99 / Month

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Streamline Shopify order management with real-time tracking and proactive alerts. Show more

Easy Order Management by Keeyu Lite is an intuitive app designed to streamline order management for Shopify merchants. It provides a centralized dashboard where users can efficiently track every aspect of their store’s orders, from fulfillment statuses to real-time CLTV (Customer Lifetime Value) statistics. The app empowers merchants to proactively address potential issues such as stuck orders or delays using real-time alerts, ensuring smooth and efficient operations. With an outbound FIFO (First In, First Out) tracker, merchants can process orders in the correct sequence, minimizing delays and maintaining customer satisfaction. Additionally, the app features robust fraud and payment monitoring tools that help manage financial risks effectively. By offering insights into customer value, Keeyu Lite also assists merchants in identifying at-risk customers, enabling targeted retention strategies. Overall, Keeyu Lite reduces the need for manual reporting, allowing for faster resolutions and more streamlined e-commerce operations.

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Centralized dashboard

Proactive alerts

Fraud monitoring

Outbound fifo tracker

Customer value insights

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LiveChat: Online Chat with Customers

$20-$59 / Month

8.2

1 Reviews

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Boost sales with proactive chats and personalized customer engagement. Show more

LiveChat: Online Chat with Customers is a dynamic tool designed to enhance customer engagement and boost sales through real-time communication on your website. With LiveChat, you can proactively initiate conversations with visitors, addressing their questions and guiding their shopping journey. The app tracks customer browsing behavior, allowing you to offer personalized assistance and product recommendations. Additionally, LiveChat enables you to send targeted promotions, such as coupons and sales deals, to encourage purchases and reduce cart abandonment. This live chat solution not only enhances the customer experience but also helps you gain insights into customer preferences and behaviors. Experience the transformative power of real-time customer interaction with a free, 14-day trial of LiveChat.

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Proactive chat greetings

Shopping cart prevention

Personalized engagement

Behavior-based interaction

Real-time browsing insights

Coupon and deals announcements

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AfterShip Tracking

7.6

362 Reviews

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Branded shipment tracking boosting sales and enhancing customer experience globally. Show more

AfterShip Tracking is a powerful post-purchase platform trusted by renowned brands like Gymshark, KylieSkin, and eBay to enhance their customer experience. By offering branded shipment tracking and notifications, the app helps businesses drive additional sales and increase customer loyalty. With a vast network of over 980 global couriers, AfterShip is an ideal solution for multi-national companies looking to streamline their logistics operations. The platform's real-time tracking and notifications not only boost revenue but also help reduce shipping costs and optimize delivery times, contributing to an impressive 85% decrease in shipment times and a significant 55-point increase in NPS scores for clients. Furthermore, the AfterShip admin portal is multilingual, now available in German, French, Spanish, and Italian, making it more accessible to a diverse user base. By utilizing AfterShip, companies can significantly improve their market competitiveness through enhanced after-sales services.

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Insightful analytics

Real-time tracking

Branded tracking

Multi-carrier support

Shipment notifications

Delivery updates

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Forthcast Inventory Management

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"Streamline inventory with AI-driven forecasts and proactive reorder alerts." Show more

Stock Sage is a powerful inventory optimization app that combines statistical and machine learning models to deliver precise demand predictions and actionable insights. With 6-month SKU-level stock projections, it empowers businesses to maintain optimal inventory levels and avoid costly stockouts through proactive reorder alerts. The app facilitates seamless exchange of new products with established ones for accurate forecasting and supports effective bundle management. Users can easily identify anomalies and trends by comparing forecasts against actual sales, enabling data-driven decisions. Stock Sage also offers customizable service levels, allowing businesses to align their inventory strategy with their specific risk tolerance. By leveraging advanced forecasting and insightful analytics, Stock Sage streamlines inventory control for smarter planning and efficient restocking.

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Anomaly detection

Sales analysis

Ai-driven forecasts

Proactive reorder alerts

Sku-level projections

Custom forecasts

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Willdesk: Live Chat&AI Chatbot

$16.9-$149.9 / Month

9.1

404 Reviews

Unlock Deals 30% off

Drive sales with Facebook Instagram,WhatsApp,Email,Help Center Show more

WD‑Live Chat, Helpdesk, Chatbot offers a comprehensive customer service solution designed to elevate your Shopify store operations. By integrating various tools such as order tracking, live chat, social media messaging, and a ticketing system, this app streamlines customer interactions into a single platform. The app’s compatibility with popular communication channels like Messenger, Instagram, and WhatsApp ensures seamless connectivity. With the addition of automation features like a chatbot and a self-service widget, businesses can enhance efficiency and boost sales. The platform supports multi-store management and provides robust customization options to match your brand’s fonts and style. Furthermore, integrations with marketing tools like Klaviyo and Mailchimp enable a complete customer index, transforming customer service into a potential profit center.

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Social media integration

Customizable interface

Mobile app support

Order tracking

Email marketing integration

Chatbot automation

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Raygun Crash Reporting

$60-$600 / Month

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Build an unbeatable error detection and resolution workflow Show more

Raygun Crash Reporting is an essential tool for Shopify store owners aiming to maintain seamless user experiences by swiftly detecting and diagnosing software bugs. Designed to prevent hidden errors from impacting sales, this app helps identify and resolve glitches on product pages and checkout flows that could hinder cart conversions or increase bounce rates. With detailed diagnostics that pinpoint the exact line of code causing issues, Raygun enables proactive problem-solving before they escalate into bigger incidents. Real-time notifications through ChatOps integrations like Slack and MS Teams ensure critical errors are addressed promptly. Users can prioritize issues based on impact and error count, facilitating effective triage. The app also offers smart filtering options to analyze errors by date, location, or custom tags and provides customizable dashboards to visualize trends and monitor store health. Seamless integration with popular development tools such as Jira, GitHub, and Asana enhances the app's utility for development teams.

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Smart filtering

Custom dashboards

Real-time error flagging

Chatops integrations

Root cause diagnostics

Impact-based prioritization

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HelpDesk for Ecommerce support

$34-$59 / Month

8.2

1 Reviews

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Automated help desk for smart, team-based ticket resolution Show more

HelpDesk for Ecommerce Support is a comprehensive platform designed to enhance customer service by centralizing all communications such as emails, website forms, and chats into a single, secure inbox. By leveraging AI and automation, the app ensures rapid, multichannel response capabilities, minimizing customer wait times and enhancing service efficiency. Its seamless integration with popular apps allows it to fit effortlessly into existing workflows, improving process continuity. The app's advanced collaboration features enable teams to organize work better and respond to queries more swiftly, boosting overall productivity. With access to customer purchase history, HelpDesk enables support agents to offer personalized responses, fostering trust and nurturing long-term customer relationships. Additionally, the platform's intuitive workflows, macros, and AI-driven tools help automate ticket resolutions and streamline communication, ensuring professional consistency.

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Automated responses

Team collaboration

Centralized inbox

Purchase history access

Ai ticket summaries

Custom message design

Install App

Shopify Proactive resolution apps

Related Categories

Price

Based on reviews

Showing 1 to 20 of 1 Apps

Raygun Crash Reporting

Humains

Autochat ‑ Proactive Live Chat

Magepow Product Zoom

NOFireAI

replicate.so

Trace

AfterShip Order Tracking

Shipup

DA Redirects

Out Of The Blue

Live Chat

Spark Tools for Inbox

Easy Order Management by Keeyu

LiveChat: Online Chat with Customers

AfterShip Tracking

Forthcast Inventory Management

Willdesk: Live Chat&AI Chatbot

Raygun Crash Reporting

HelpDesk for Ecommerce support