Live chat for online sales and customer help
- Encourage website visitors to take action with proactive chat greetings and targeted messages.
- Provide instant customer service across several channels: a chat widget on your website, Messenger, Apple Business Chat, and more.
- Chat on the go. Don't make your customers wait and talk to them wherever you are, thanks to our iOS and Android apps.
- With asynchronous communication, customers can initiate a chat and receive an email notification when you reply. They can respond directly through email or the chat widget while continuing with other plans.
Are you using live chat on your website? If the answer is “no,” that’s bad and good news at the same time. Bad, because your business was missing out until now. And good, because there’s a lot of space for improvement.
Customers who land on your Wix store have all sorts of questions, ranging from availability to product sizes, colors, and more. Grab their attention, and enrich the visual side of your store with our modern chat window, neatly looking eye-catchers, and chat buttons. Provide customers with a better shopping experience and increase sales using the Wix live chat module by LiveChat.
We all want our conversion rates to go through the roof, but there are so many factors influencing the buying process. Proactive chat greetings are there to help you close more deals. Set specific chat greetings based on the current page address to increase your chat interaction rate and conversion rate. Send coupons, sales deals, and announcements to invite customers to check out and prevent shopping cart abandonment.
Take LiveChat for a spin for 14 days for free.
