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6.4
Wix Chat logo

Wix Chat

Develop by Wix
Free App

Instantly engage and assist visitors to boost sales and relationships.

Lead capture forms
Automated greetings
Instant visitor engagement
Saved replies
3,702 Reviews
6.4

About Wix Chat

Categories

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Description

Let your site’s visitors reach out 24/7

  • Get notified every time you have a visitor on your site, receive a message or make a sale
  • Automatically greet visitors when they enter your site and reply to their first chat
  • Never miss a lead with lead capture forms
  • Save replies to answering visitors quickly and maximize efficiency
With Wix Chat, anyone visiting your site can instantly send you a message and start a chat.
Chat back anytime – even from your phone.
Wix Chat is a great way to build relationships with your visitors. You can help your customers faster, increase sales, and more.

Pros

  • Instantly engage and assist visitors, which can help boost sales and improve customer relationships
  • Real-time notifications for visitors, messages, and sales assist in quick responses and actions
  • Automatic greeting of visitors and ability to reply to their first chat enhances user experience
  • Lead capture forms ensure no potential lead is missed
  • Capability to save replies for quick answers, increasing efficiency in communications
  • Mobile accessibility allows managers to chat back anytime, enhancing flexibility

Cons

  • Potential for missing important chats during high-traffic periods if not monitored closely
  • Reliance on automatic greetings might come off as impersonal to some visitors
  • Requires consistent monitoring to leverage its benefits fully, possibly increasing workload
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