Compare Wix Hotels vs Wix Chat

Name: Wix Chat
Brand: Wix.

Wix Hotels

Streamline hotel booking and management with Wix Hotels' comprehensive platform.

Wix Chat

Instantly engage and assist visitors to boost sales and relationships.

Wix Hotels

Streamline hotel booking and management with Wix Hotels' comprehensive platform.

Wix Chat

Instantly engage and assist visitors to boost sales and relationships.

Rating

265 Reviews

3.8

3,710 Reviews

6.4

Pricing

Add to Site More info

Features

Real-time inventory management
Online booking integration
Automated guest communication

Lead capture forms
Automated greetings
Instant visitor engagement
Saved replies

Screenshots

+ 4 more

+ 1 more

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Pros

Connects to over 100 online booking channels, including Bookingcom, Expedia, and Airbnb, maximizing exposure and reservations
Facilitates direct reservations and payments from a hotel’s own website, enhancing direct revenue streams
Provides a centralized platform to manage rates and availability, reducing the complexity of managing multiple sales channels
Real-time inventory updates ensure that availability is consistently accurate across platforms, reducing the risk of overbooking
User-friendly calendar interface for easy and quick updates to inventory
Support for multiple languages and special pricing for different markets helps in reaching a global audience
Good customer support that aids in operational success
Automated emails and the ability to offer exclusive discounts and extra services enhance guest experience and foster repeat bookings

Instantly engage and assist visitors, which can help boost sales and improve customer relationships
Real-time notifications for visitors, messages, and sales assist in quick responses and actions
Automatic greeting of visitors and ability to reply to their first chat enhances user experience
Lead capture forms ensure no potential lead is missed
Capability to save replies for quick answers, increasing efficiency in communications
Mobile accessibility allows managers to chat back anytime, enhancing flexibility

Cons

Initial setup might require time and effort, especially for those unfamiliar with digital management systems
Potential dependency on third-party channels which might charge commissions or fees
Some users may find customization options limited depending on specific needs or preferences for their hotel operations
Requires consistent monitoring and updates to ensure pricing competitiveness across various booking channels

Potential for missing important chats during high-traffic periods if not monitored closely
Reliance on automatic greetings might come off as impersonal to some visitors
Requires consistent monitoring to leverage its benefits fully, possibly increasing workload

Launched

Apr 19, 2025

Developer

Built by HotelRunner

Apps:

Average Rating:

2.3

Reviews:

265

Built by Wix.

Apps:

Average Rating:

2.8

Reviews:

28,260

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Compare Wix Hotels vs Wix Chat

Wix Hotels

Wix Chat

Wix Hotels