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6.4
Live Chat logo

Live Chat: Alternatives & Competitors

Develop by Text

$16-$33

/ Month

Boost engagement with proactive chat, improving sales through instant communication.

Conversion rate optimization
Multi-channel support
Instant communication
Mobile app access
Proactive chat greetings
Asynchronous messaging
Custom chat greetings
Shopping cart prevention
74 Reviews
6.4
Add to Site

Top 11 Alternatives to Live Chat - Suggested by Taranker

8.7
WhatsApp & Chat Buttons: Chaty logo

1. WhatsApp & Chat Buttons: Chaty

Develop by Poptin LTD

$12.5

/ Month
Free plan available

"Seamlessly connect with customers across 20+ chat platforms using Chaty."

Real-time analytics
Customizable widgets
Multi-channel chat
Conversion triggers
1,348 Reviews
8.7
Add to Site
Chaty is a versatile app that lets you connect with your website visitors across more than 20 popular messaging platforms, including WhatsApp, Facebook Messenger, Instagram, and Telegram. With a user-friendly interface, you can customize your chat widgets to align with your brand’s look and feel, adjusting fonts, colors, and sizes to create a seamless customer experience. Chaty’s powerful triggers and targeting rules help you offer optimal customer support and improve conversion rates by engaging visitors at the right moments. The app also features a real-time analytics dashboard, allowing you to monitor the performance and click rates of each chat button. This multi-channel platform makes you accessible to customers on their preferred chat services, enhancing engagement even after they navigate away from your site. Chaty also supports the addition of custom chat channels, ensuring you can meet the unique needs of your audience. With capabilities to track performance and derive insights, Chaty empowers businesses to fine-tune their communication strategies and expand their outreach effectively.
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6.7
Live Chat & WhatsApp Chatway logo

2. Live Chat & WhatsApp Chatway

Develop by Poptin LTD

$9

/ Month
Free plan available

"Enhance support with live chat, FAQ, and canned responses for efficiency."

Live chat widget
Canned responses
Proactive support
239 Reviews
6.7
Add to Site
Live Chat & FAQ Chatway is a versatile app designed to enhance customer service on your website by integrating an intuitive live chat widget. This tool allows businesses to display FAQs and use canned responses to address commonly asked questions efficiently. With real-time live chat support, customer concerns can be addressed swiftly, promoting a responsive and interactive customer experience. Conversations can be assigned to support agents or escalated to more experienced helpdesk representatives when necessary, ensuring that complex issues are handled appropriately. The app supports seamless interaction through mobile apps available for both iOS and Android, allowing businesses to engage with website visitors anytime and anywhere. Chatway not only provides a platform for instant feedback but also allows for easy customization and integration with platforms like Facebook Messenger. By offering personalized recommendations, discounts, and more, Chatway enhances visitor experience, fosters customer trust, and drives business success through improved engagement.
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7.5
JivoChat Live Chat logo

3. JivoChat Live Chat

Develop by JivoSite

$19

/ Month
Free plan available

Unified communication: real-time chat, CRM, calls for seamless customer engagement.

Integrated crm
Visitor engagement
Real-time chat
Omnichannel communication
Live call support
66 Reviews
7.5
Add to Site
JivoChat Live Chat is a powerful omnichannel business messenger designed for e-commerce websites, enabling you to manage all communication channels from a single app. Seamlessly integrate your website's live chat widget, social media accounts, support emails, and phone calls, ensuring you never miss a client request again. Its integrated CRM system organizes all customer interactions in one accessible place, allowing efficient team collaboration and tracking of client progress. Real-time visitor tracking and smart triggers help engage potential customers at the optimal moment, enhancing your conversion rates. JivoChat also addresses all your phone communication needs, with options to purchase new numbers or integrate existing ones for smooth call management. With the promise of a single platform to rule all communications, JivoChat offers a 14-day trial, supported by 24/7 customer service dedicated to assisting your business needs.
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7.2
Formilla Live Chat logo

4. Formilla Live Chat

Develop by Formilla.com

$9.99

/ Month
Free plan available

"Engage visitors instantly using Formilla's real-time live chat solution."

Real-time visitor tracking
Instant installation
Boost customer engagement
Mobile chat support
Automatic message sending
177 Reviews
7.2
Add to Site
Formilla Live Chat is a powerful yet easy-to-use tool that enables immediate live chat capabilities on your website. With its out-of-the-box web interface, installation is quick, and the live chat button becomes instantly available to site visitors. The app offers real-time visitor monitoring, allowing you to see who is on your site, track their activity, and initiate chats with potential customers directly from the interface. Available on both iPhone and Android, Formilla ensures you can engage with customers globally, with instant push notifications alerting you to their queries. The app also allows for automated live chat messages, encouraging visitor interaction and potentially boosting sales. By integrating Formilla Live Chat into your site, you can efficiently support your users, enhance customer engagement, and foster brand loyalty.
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Live Chat Support logo

5. Live Chat Support

Develop by Social Intents

$6

/ Month
Free plan available

Chat seamlessly with website visitors via Slack or Wix integration.

Customizable chat widget
Seamless chat integration
Unlimited team members
Proactive chat invites
40 Reviews
Add to Site
Live Chat Support is an innovative app designed to enhance customer engagement by allowing you to chat with website visitors directly from Slack or your Wix dashboard, whether on your desktop or phone. It supports unlimited agents and team members on all plans, ensuring seamless communication across your entire team. Customize the chat widget to align with your brand by adjusting logos, colors, and text to create a cohesive visitor experience. The app offers features like proactive chat invites, schedules, and pre-sales forms, empowering you to connect with potential customers at the right moment. With no required login or sign-up, simply add the app to your site and start engaging customers immediately. If you already use Slack, there's no need for another messaging tool, as our app integrates flawlessly with it. Get started for free and delight your customers while boosting your sales effortlessly.
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6.4
Wix Chat logo

6. Wix Chat

Develop by Wix
Free App

Instantly engage and assist visitors to boost sales and relationships.

Lead capture forms
Automated greetings
Instant visitor engagement
Saved replies
3,751 Reviews
6.4
Add to Site
Wix Chat is a dynamic tool designed to enhance visitor engagement on your website by offering real-time notifications whenever someone visits, sends a message, or makes a purchase. It allows you to greet visitors automatically as they arrive, ensuring immediate interaction that can help boost visitor interest and trust. With lead capture forms, you can effortlessly gather visitor information and never miss a potential lead. Pre-saving replies streamlines your responses, allowing for quick interaction and maximizing efficiency. The flexibility of Wix Chat extends beyond your desktop, as you can engage with your visitors from your phone, ensuring you're always available to chat back. This app not only facilitates faster customer support but also strengthens relationships with customers, ultimately helping to increase sales and improve overall user experience.
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8.2
Whatsapp Chat logo

7. Whatsapp Chat

Develop by PurpleBear
Free App

Effortless customer service with customizable, cross-device WhatsApp chat integration.

Customizable chat widget
Instant support
Cross-device compatibility
Multiple contact options
One-click redirection
81 Reviews
8.2
Add to Site
WhatsApp Chat is a powerful tool designed to enhance customer service on your website by leveraging the trusted WhatsApp messaging platform. It allows visitors to instantly connect with the right team member or department for quicker responses, ensuring efficient communication and support. The app offers a customizable chat widget, allowing you to personalize colors, welcome messages, and icons to align with your brand identity. With cross-device compatibility, you can stay connected and respond to messages from any device, enhancing accessibility and convenience. The one-click WhatsApp redirection feature simplifies the process, instantly directing visitors to WhatsApp for seamless interactions. By retaining chat histories, WhatsApp Chat enables better follow-ups, improving customer service and satisfaction. Install WhatsApp Chat now to upgrade your customer experience with effortless and efficient communication, driving increased sales and engagement.
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Chat: GPT based conversations logo

8. Chat: GPT based conversations

Develop by Certified Code

$16-$169

/ Month

Harness AI for personalized, dynamic customer interactions on your website.

Ai-powered interactions
Personalized chat experience
Contextual question answering
32 Reviews
Install App
Transform your website's user experience with Chat: GPT-based Conversations, an innovative app developed by Certified Code. This cutting-edge tool introduces AI-powered interactions, enabling your site visitors to engage in dynamic, intelligent conversations tailored to your business profile. By infusing member data, our app personalizes each interaction, ensuring a welcoming and seamless brand experience for every user. Answer questions with accuracy and relevance using context-driven responses that precisely cater to your audience's needs. Moreover, when necessary, the app smoothly transitions chats to human support, maintaining the quality of assistance. Experience the benefits of a community-focused approach, where inclusive language and optimistic, future-oriented communication engage and inspire your audience. Take a leap into the future of online communication with GPT-based Conversations and make your business stand out today.
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Live Messenger logo

9. Live Messenger

Develop by UTORIX

$2.39

/ Month

"Customize and integrate Facebook chat on your WIX site seamlessly."

Direct messaging
Facebook integration
Custom chat design
511 Reviews
Install App
Live Messenger is a cutting-edge application designed for seamless integration of the Facebook Page Plugin into your WIX website, enhancing your customer engagement by allowing direct messaging. This app empowers site visitors to instantly connect with your Facebook Business Page, enabling you to address customer inquiries on the go. Integration is straightforward—simply add a link to your Facebook Business Page to activate the feature. Live Messenger offers extensive customization options; you can tailor the chat window’s location, size, and configuration according to your preferences, as well as personalize elements like the logo, cover photo, colors, and fonts. However, it's important to note that the app is optimized for tablet-sized screens and larger, and does not function on mobile phones. With Live Messenger, transform your website into a dynamic communication platform that bridges the gap between you and your clients with ease.
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RumbleTalk Group Chat logo

10. RumbleTalk Group Chat

Develop by RumbleTalk Chat

$14.99

/ Month
Free plan available

Versatile group chat for websites: live events, expert advice, community engagement.

Mobile-friendly access
Group chat integration
Moderated chat approval
Expert one-on-one
Audio & video messaging
Custom chat themes
Integrated payment options
File and media sharing
109 Reviews
Add to Site
RumbleTalk Group Chat is a versatile application designed for seamless communication on websites, offering various chat formats tailored to specific needs. This app allows users to create either closed groups for members only or open groups for social interactions. Its moderated chat feature is ideal for live events, ensuring that every message is approved by an admin before being displayed, thus maintaining the event’s integrity. For personalized advice, the Experts’ chat option facilitates one-on-one interactions, complete with live video and audio calls, and includes built-in payment options for monetizing advice sessions. Users can share files, images, and documents, as well as engage in live video calls and take photos, enriching the chat experience. RumbleTalk is accessible from any device, ensuring that communication is always within reach. Additionally, customizable chat themes from the RumbleTalk library and various payment options like paywalls and donations provide flexibility and enhanced user experience, making it perfect for diverse applications such as live web events, radio shows, and community support.
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Wix AI Site Chat logo

11. Wix AI Site Chat

Develop by Wix
Free App

AI-powered chat assistant for personalized support and product recommendations.

Seamless integration
Product recommendations
Ui customization
Personalized support
Ai-powered chat
Conversation tracking
24/7 live chat
102 Reviews
Add to Site
Wix AI Chat Assistant (Beta) is a cutting-edge tool designed to enhance customer interaction on any Wix website. This AI-powered chat assistant helps turn visitors into customers by providing personalized product and service recommendations, and it offers 24/7 support, ensuring queries are answered promptly. It seamlessly integrates with your site, learning about your business to provide accurate responses, and allows you to join ongoing conversations, offering human assistance when needed. The app includes a convenient testing feature for experimentation before going live, as well as customizable UI design to match your site's style. It provides a centralized inbox for managing live and past conversations, and you can set your availability hours and create a contact form for follow-up. However, users should be aware of the app's AI nature—it scans and uses publicly available site data, potentially presenting inaccuracies. The app is available as a free beta release for a limited time, offering an exclusive two-month trial with usage limits.
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