7.6
AfterShip Tracking logo

AfterShip Tracking

Develop by Preferred
Free plan available

Branded shipment tracking boosting sales and enhancing customer experience globally.

About AfterShip Tracking

Launched Dec 12, 2013

Categories

Introduction Video

Description

Track shipments and send proactive delivery updates. Support tracking of UPS, FedEx, USPS, DHL, and 980+ carriers.

AfterShip Tracking is a post-purchase platform used by Gymshark, KylieSkin, and eBay. It offers branded shipment tracking and notifications that drive more sales and a better customer experience. The real-time shipment tracking and notifications help companies increase revenue and build brand loyalty. AfterShip's network of 980+ global couriers makes it a perfect solution for multi-national organizations. Our clients see up to 25% of revenue generated via tracking pages and notifications.

The insightful portal helps companies decrease shipping costs and optimize delivery times. Our clients have seen an 85% decrease in shipment times and a 55-point increase in NPS scores after implementing AfterShip as their post-purchase solution.

The AfterShip admin portal is now available in German, French, Spanish, and Italian.

Top Helpful Reviews

mbu...com

May 29, 2024  on Bigcommerce

Awesome Customer Service - Aftership has proven to be a reliable partner in managing our shipping needs, and their customer service truly stands out. Recently, I encountered an issue with my subdomain that was causing significant disruptions. I reached out to Aftership's support team, and they responded promptly and professionally.The support representative was knowledgeable and quickly understood the nature of my problem. They provided clear instructions and guided me through the necessary steps to resolve the subdomain issue. What impressed me the most was their willingness to go the extra mile; they didn't just provide a quick fix but ensured that I fully understood how to prevent similar issues in the future.Throughout the process, the communication was seamless, and the team remained patient and courteous. This level of customer service is rare and highly appreciated. Thanks to their efficient and effective support, my subdomain issue was resolved swiftly, minimizing any potential impact on my business operations.In summary, Aftership's customer service is exceptional, demonstrating a strong commitment to helping their customers succeed. Their team's expertise and dedication to resolving issues make them a valuable partner for any business. Highly recommended!

jan...com

May 13, 2024  on Bigcommerce

Great help for package delivery - We have had increasing problems with customers not receiving shipments. For our high-value shipments we require a signature. The AftershipTracking has been terrific at keeping customers informed about their order's progress with the delivery carrier.

inf...com

May 01, 2024  on Bigcommerce

Great Customer Service - Great customer service we had today from Sarana, Unfortunately some features are not available for Bigcommerce,.

rez...com

Apr 16, 2024  on Bigcommerce

Phenomenal customer service by Priya - I have never had such good customer support from any other SaaS application. She was prompt, understood my issues and fixed all of them. Hats off to her and the team. Thank you for being so awesome!

ben...com

Mar 13, 2024  on Bigcommerce

Great customer service by Priya!! - I love aftership! It is a great app to provide shipping information to my customers and at the same time increase their loyalty and new interest!

twa...com

Feb 01, 2024  on Bigcommerce

Priya is Amazing! - I was in need assistance with setting up my Tracking plan when I reached Priya. She was very helpful and answered all my questions quickly. Very pleased with her service. The app overall is very intuitive, great user interface and I appreciate how there are constant useful updates.

sea...com

Jan 30, 2024  on Bigcommerce

Aftership Tracking Page - Definately must have and everytime i need help, customer support is always available to help and resolve the problem fast. Nitin was my last customer service representative and he made the process seamless and easy.

ord...com

Jan 16, 2024  on Bigcommerce

Aftership Tracking Page - The feature is very useful to work with multiple brands and with the help of Nitin we solved the issue.

yh....com

Dec 29, 2023  on Bigcommerce

Excellent App and and support - This app is truly excellent. It is easy to use, has a wide range of features. Whenever I encounter any issues while using the app, the support team is always prompt and helpful. Their support is truly outstanding.

arm...com

Nov 17, 2023  on Bigcommerce

Outstanding Customer Service Experience - We recently encountered an issue with not receiving notification emails, which was caused by our own mistake. The customer service team at AfterShip was incredibly diligent and helpful in resolving this problem. They responded promptly and provided clear, step-by-step guidance to ensure everything was fixed quickly. We appreciate their professionalism and dedication to customer satisfaction. Highly recommend AfterShip for their excellent support and reliable service!

More App like this

Spocket Dropshipping logo
(81 Reviews)
  • 14 Days Free Trial

Boost dropshipping business with fast shipping and automated...

Order Lookup Pro logo
(7 Reviews)
  • Free Plan Available

Easily track and manage BigCommerce orders with Order Lookup...

ShipperHQ logo
(105 Reviews)
  • 15 Days Free Trial

Streamline shipping, boost profits, enhance checkout with...

Easyship: All-in-One Shipping logo
(17 Reviews)
  • Free Plan Available

Optimize BigCommerce shipping: boost conversion, reduce...

Scroll to Top