Printful: Print on Demand logo

Customer reviews: Printful: Print on Demand

Develop by Printful

Reviews (7,334)

Overall rating
4.7

What Merchants Think

Merchants overwhelmingly praise "Printful: Print on Demand" for its ease of use, seamless integration with platforms like Shopify, and overall quality of products and services. Retailers appreciate the app's design tools, fast order fulfillment, and supportive customer service, which contribute to a positive experience for store owners and their customers alike. However, occasional technical issues and pricing concerns are noted by some users.

Key Strengths

  • Seamless integration with Shopify and other platforms
  • High-quality prints and products
  • Easy-to-use design tools and mockup generator
  • Responsive and helpful customer service
  • Fast order fulfillment and shipping
  • No minimum order requirement

Common Concerns

  • Higher pricing affecting profit margins
  • Technical issues with account access and product editing
  • Limited product variations and color options in some regions
  • Occasional quality control issues with print and product samples
  • Long response times from customer support for complex issues

Final Thoughts

"Printful: Print on Demand" is widely regarded as a top-notch platform for e-commerce businesses looking to expand their product offerings without holding inventory. Despite some concerns about pricing and technical issues, the app's integration capabilities, product quality, and customer support make it a highly recommended choice for both beginners and seasoned entrepreneurs.

it's your world - iyw

Sep 03, 2024  on Shopify

It is a bit tideous, however it is quite clear to get through all the steps and so far it has been working for me - orders have come through perfectly!

Tisa's Barefoot World

Sep 03, 2024  on Shopify

Their service was great and it’s been a favorite for years, however, there’s been a number of issues I’ve attempted to address with Staff regarding the quality of their shirts. We had very questionable amount of wear and tear over a short amount of time, I would say 4-6 weeks tops. Please look into the quality of the products.

ShawnChapple

Sep 02, 2024  on Shopify

New t-shirt owners, if your looking for quality service, quality products, and some work off your head. try to have at least 5 concrete things ...Printful is a game-changer for Suron Arts, providing a seamless solution for our print-on-demand needs. Their extensive range of customizable products,

Labs Moratiel

Aug 31, 2024  on Shopify

Wide-Leg Joggers for 38€ + digitalization + blablabla. It's good quality yes, but it's not Prada. Beyond expensive.

Tokoss Elegance

Aug 30, 2024  on Shopify

I was able to design, produce and ship my products with ease. Printful is a great one-stop-shop for brands.

BrightLine Shops

Aug 30, 2024  on Shopify

Just started using Printful app with Shopify and my TikTok shop, and trust me they make everything so far very easy, and are super helpful when you reach out to them! Happy so far, and looking forward to partnering with them quite a bit.

Toteko

Aug 29, 2024  on Shopify

Loving the integration. Editing and uploading is seamless and both apps genuinely work in sync together.

GunnerKayaCove

Aug 27, 2024  on Shopify

I have had wonderful experiences with Printful: Print On Demand . . . would highly recommend to everyone! They have a wide array of different products and their quality is excellent and they have SUPER FAST delivery!

RealityStitch

Aug 20, 2024  on Shopify

the shipping is really slow and it doesnt give exact times on delivery. Had angry customers because of the unclear instructions of when the delivery was to be.

MODA.

Aug 20, 2024  on Shopify

I've been using Printful for a while now, and I can't say enough good things about their service. The team is incredibly responsive—whenever I've needed help, they've been there with fast replies and solutions that work. Their customer support truly goes above and beyond, making sure that every issue is resolved quickly and efficiently. The quality of the products is outstanding, and the ease of use of their platform makes managing my business so much smoother. Orders are processed and shipped promptly, which means happy customers on my end. If you're looking for a reliable print-on-demand service with top-notch customer support, Printful is the way to go. Highly recommended!

FITNESS SOLDIERS INC

Aug 16, 2024  on Shopify

There's too much praise to add into this "tell us about your experience" to mention. It helps if you are technically savvy but even if you're not, the system(s) are not set up for potential business owners to fail. It's designed to help you to be able to maintain on your own however if you need expert assistance, I definitely do at times, thankfully there are options in place to help small, medium and even large companies be able to present their best to the public.

My Store

Aug 14, 2024  on Shopify

- This app has a lot of great features that can incorporate the functionality of designing your own clothing. You can easily access the features to make individualised fashion.

Heather Buchanan

Aug 14, 2024  on Shopify

stock issues drive me bananas. Also certain items are not available. I don't want to have two different partners. i want to keep things simple. So I may switch altogether. Printify has nicer totebags. their cards don't have ugly codes on the back of them (a complete dealbreaker). I kind of don't like their scattered vendor options, it seems complicated whereas Printful keeps it simple. But I'm still considering switching over before I become too invested in Printful.

WARRIOR GRADE HYGIENE

Aug 13, 2024  on Shopify

The platform has been great. It is very easy to design and sync with my Shopify store. Looking forward to growing my business leveraging the Printful platform.

Fullfil.no

Aug 13, 2024  on Shopify

Printful is an excellent app for anyone looking to start an online store. The integration with major e-commerce platforms is seamless, and the print quality is top-notch. With an easy-to-use interface, customizable products, and reliable fulfillment, it’s perfect for both beginners and seasoned entrepreneurs. Highly recommended for hassle-free print-on-demand services.

GARÇON

Aug 12, 2024  on Shopify

I've used Printful for a week now. Here is my feedback: - You won't get rich of your t-shirts unless you mark up the price by x3 or x4 = Meaning selling at $60 or $80 (somehow after they're done charging you for shipping and taxes, etc, you'll be left with nothing.) - The website to create the t-shirts and designs, is glitchy and backward. - I ordered some of my own shirts to check the quality, I'm in Canada, but somehow they are now shipping from Europe. Go figure. I could go on and on... I wonder if the execs/CEO are actually using their own system. They should.

Cats For Kamala

Aug 10, 2024  on Shopify

I am very worried about the color saturation, and the placement of the logo. Both issues are difficult to deal with via chat. I really wish there was an option to speak on the phone.

Glowup For All

Aug 09, 2024  on Shopify

Considering that Printful is the top POD and the longest in the industry as far as I know, based in the US, I thought I'd give them a try. However, using their app has been unnecessarily stressful, and trying to ask for help has been even more stressful. No wonder I see most people prefer to go to Reddit for their questions instead of asking the creators of the app. When I encounter issues with other apps, even if they are free or low-cost, the support teams always go above and beyond to solve the issue. They provide assistance through screenshots, video sharing, and even access to the website backend to fix the problem. It’s easy to see how passionate they are about their app. However, my experience with Printful has been different, leading me to distrust their service for selling high-value products to customers. Despite explaining which product type I’m working on and providing screenshots, their responses often seem off the mark. For instance, I had a question about t-shirt mockups being blurry and whether this would reflect on the physical product. I provided a screenshot, but the response I received made me think I was talking to a chatbot: "It seems you have sent the wrong file," despite me clarifying that it was indeed my design. Imagine thinking your design is an error just because it's not “common.” I also spent hours trying to get their canvas sizes right and ensure they bleed properly by editing images with the mockups I downloaded from their website to mirror edges. I did this for each size in their mockups for the canvas, but still had issues with each size image sticking to its respective size variant and not overlaying on the other sizes. After providing screenshots as usual, I got a response hours later asking, "Tell me what's the name of the t-shirt you're working on so I can see what’s the issue." This is frustrating, to say the least. Our time should be taken seriously. I also had to install another paid app just to combine different products that are relevant so I don’t have to create multiple listings for the same product, like framed canvas and canvas. This has been incredibly frustrating, and after spending days trying to configure things without adequate guidance, not a single product has been pushed to my store because their system doesn’t work properly and their agents seem indifferent. LMAO even their responses to reviews on the shopify store is "indifferent," just take a read. This reflects their customer service as well. Update: Changed to 1 star, still no one is helping. They provide vague instructions telling you to download their size mockup guide for each canvas size to resize your design to each specific size. Yet they don't have the option to apply a separate image for each size, making their mockups useless, which makes mirroring edges impossible unless each product is just applied to one size. Separate file images/sizes should be allowed to be added to each size, we are not customers buying 1 size for ourselves but we are a dropshipping print on demand, their service and tools have yet to reflect that. Not sure where all the high ratings are coming from.

Everything Begins & Ends With You

Aug 09, 2024  on Shopify

This has been the most seamless and effective service integration I have ever worked with. I am thankful that you exist and operate in collaboration with Shopify in the way that you do, and would highly recommend this partnership to others.

The Progression Continues

Aug 09, 2024  on Shopify

its a great experience. I just wish it had more steps to help new people to combining both shopify and printful or how to set up banking and payments.

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