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Customer reviews: Printful: Print on Demand

Develop by Printful

Reviews (2,038)

Overall rating
4.6

What Merchants Think

Merchants overwhelmingly praise "Printful: Print on Demand" for its ease of use, seamless integration with platforms like Shopify, and overall quality of products and services. Retailers appreciate the app's design tools, fast order fulfillment, and supportive customer service, which contribute to a positive experience for store owners and their customers alike. However, occasional technical issues and pricing concerns are noted by some users.

Key Strengths

  • Seamless integration with Shopify and other platforms
  • High-quality prints and products
  • Easy-to-use design tools and mockup generator
  • Responsive and helpful customer service
  • Fast order fulfillment and shipping
  • No minimum order requirement

Common Concerns

  • Higher pricing affecting profit margins
  • Technical issues with account access and product editing
  • Limited product variations and color options in some regions
  • Occasional quality control issues with print and product samples
  • Long response times from customer support for complex issues

Final Thoughts

"Printful: Print on Demand" is widely regarded as a top-notch platform for e-commerce businesses looking to expand their product offerings without holding inventory. Despite some concerns about pricing and technical issues, the app's integration capabilities, product quality, and customer support make it a highly recommended choice for both beginners and seasoned entrepreneurs.

Dakota Irish

May 27, 2025  on Shopify

So far extremely good. Only small niggle is it's hard to swap out mock-ups or at least it's not easy to figure out how to do it easily.

Artistic-Concepts-1973

May 26, 2025  on Shopify

So far the app has been easy to navigate and add products from Printful to my Shopify store. I am in the process of adding all my previous products since switching from the previous pod company I was working with.

My Store

May 25, 2025  on Shopify

Very user friendly, solid selection of products, easy upload for graphics. Once you figure out how to add variants creating products is easy.

Shop Towns Canada

May 23, 2025  on Shopify

This app is not as user friendly as other options available. It often crashes (error 500 Serverside Error). Trying to add inside neck labels is a ridiculously difficult task. You have to pay for the option so not really sure why it is that hard to utilise. The options in materials and branded products are handy but very very very expensive. Just use Vista Print. It is cheaper when using branded items (Addis, Under Armour). The options would be far more useful IF the Printful Shopify app worked correctly. Again, the errors are serverside, nothing to do with Shopify at all. My suggestion is to use Printify and try to find Canadian providers. It will be more expensive but it actually works, neck labeling is free and much easier to use.

KeyeNeL

May 20, 2025  on Shopify

Trovo che sia davvero molto ben strutturata ed offra un ventaglio di possibilità di produzioni e realizzazioni davvero ampio. Mi trovo molto bene a lavorare su Printful e sono certa che anche quando necessiterò di fare ordinazioni di notevoli quantità sarò soddisfatta.

Inspired Inspirations

May 20, 2025  on Shopify

It's a great app without a doubt. I think it is unfair that we don't have access to all the products. Other than that, it's a great app.

LKreative

May 20, 2025  on Shopify

So far so good, as a beginner and new store owner it has been a really great help to get my designs out there without the worry of all the rest.

My Store

May 19, 2025  on Shopify

I have had nothing but a positive experience so far with Printful, the products are top notch, the prints are clear, clean, flexible, and breathable on the Tee's, I look forward to further build my brand with them!!!

My Store

May 19, 2025  on Shopify

As a start up online store,the process to design products and add on the store is very easy.It also convenient for entrepreneurs on the African continent.I would highly recommend for start up businesses. If you could add blank board game distributors that would be helpful.Users design and add the board games on their stores.Please consider that in future.Thank you.

My Store

May 17, 2025  on Shopify

It is a ''Reliable and Seamless Print-on-Demand Experience''. The designs are beautiful, pearly and unique. Using Printful has been a game-changer for my store. The platform is easy to integrate, the product quality is consistently excellent, and the fulfilment time is reasonable. I especially appreciate the wide variety of customizable products and how user-friendly the design tools did became. Customer support is responsive and helpful whenever I have questions. I also value the detailed mock-ups and product previews, they make my listings look polished and professional. I would definitely recommend Printful to other entrepreneurs looking for a trustworthy print-on-demand solution. It helped streamline my operations and allowed me to focus more on growing my brand.

Kisabi Designs

May 14, 2025  on Shopify

I really do cherish the experiences that I have gained with Printful. Most of my products are set with Printful. We have ordered samples and I was very satisfied with the outcome. I recommend Printful to anyone starting a Print on Demand business.

wee b00gie store

May 13, 2025  on Shopify

I have found the process of building my store on Printful to be a simple process. At the start it took some brain power to get everything up and running but thanks to the easy integration of Printful with Shopify and onwards to sales channels, it has taken diligence but the processes were easy to negotiate. It's still all a learning curve and I have a lot to learn but ease of use has contributed to where I am today with my online store.

13irthmark store

May 10, 2025  on Shopify

Great experience getting works synced. Thanks for your services PEACE AND BLESSINGS Purchase/Stream/Add 2 stories & TikTok/Subscribe 2 YOUTUBE jOinThEmAiLiNgLiSt @ www.13irthmark.com 13

PCCG Merch

May 03, 2025  on Shopify

Right now, it is not as great as it could be. Why are my newly created Printful products, not syncing with my shopify store?

Art of Raoul Lavosh

Apr 26, 2025  on Shopify

Bei dem Innenetikett funktioniert es nur mit einer T-Shirtfarbe ab zwei kann man nicht auf Weiter klicken ohne dass ein Fehler auftritt. Dieser Fehler ist schon seit Monaten nicht behoben worden.

Stoplight Virtual Recording Studio

Apr 25, 2025  on Shopify

Much better than the competition I’ve tried the other ones and I’m much happier here they have warehouses and multiple locations so shipping is super fast and the quality is excellent. I’m very very happy. The customer service is great tooo.

Pawsome Frenchie Designs

Apr 24, 2025  on Shopify

Alles sehr einfach zu handeln. Übersichtlich und verständlich. Super Support. Allerdings relativ langsam. Das Hinzufügen von Varianten ist auch umständlich.

BLVD & MAIN

Apr 24, 2025  on Shopify

Once figured out, it becomes very easy to add products to your store and maintain through either Shopify or Printful.

Birch Boys, Inc.

Apr 24, 2025  on Shopify

Products are good quality and I like Printful much better than Printify. Support is responsive and usually helpful. Its easy to resolve issues within the order process due to good customer support. **HOWEVER**, if you are a legitimate business with a tax ID/resale license, there are a few additional, IMPERITIVE, steps that Printful does not prompt you to set up, or inform you about before you set up orders on your store. First being tax exemption, they will charge you additional sales tax (in addition to shopify charging the customer sales tax) unless you submit your resale cert and have it approved PRIOR to the order. Otherwise you will be charged sales tax twice or more without any notification that the shopify payment does not cover your cost. This is also not mentioned in the pricing section where you set your prices. Making it very easy to lose money with Printful unless you pore over every setting before implementing it. Second being shipping charges. The live rate for shipping is not charged unless you do BOTH of the following; have shopify PLUS, AND set shipping section to live rates in the printful backend. Again, there is no notification that the shopify shipping fee does not cover your shipping cost. This is also not mentioned in the pricing section where you set your prices. Making it very easy to lose money with Printful unless you pore over every setting before implementing it. Both of these things should be included in the onboarding process, and neither are. Due to these issues, we have overpayed for a staff order by quite a bit, and Printful was not interested in reimbursing us (even as a one-time courtesy) for this issue that resulted due to their poor onboarding process.

Black Lotus & Lucayos Inc.

Apr 22, 2025  on Shopify

I like the convenience of prihtful, but I printed some shirt and the ink ran off and started to peel, some of the shirts lost their color also. I charge 30.00 for the shirts and need better quality, is there a way to make the shirts last a little longer than less than a year?

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