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Customer reviews: Printful: Print on Demand

Develop by Shopify

Reviews (2,706)

Overall rating
4.8

What Merchants Think

Merchants overwhelmingly praise "Printful: Print on Demand" for its ease of use, seamless integration with platforms like Shopify, and overall quality of products and services. Retailers appreciate the app's design tools, fast order fulfillment, and supportive customer service, which contribute to a positive experience for store owners and their customers alike. However, occasional technical issues and pricing concerns are noted by some users.

Key Strengths

  • Seamless integration with Shopify and other platforms
  • High-quality prints and products
  • Easy-to-use design tools and mockup generator
  • Responsive and helpful customer service
  • Fast order fulfillment and shipping
  • No minimum order requirement

Common Concerns

  • Higher pricing affecting profit margins
  • Technical issues with account access and product editing
  • Limited product variations and color options in some regions
  • Occasional quality control issues with print and product samples
  • Long response times from customer support for complex issues

Final Thoughts

"Printful: Print on Demand" is widely regarded as a top-notch platform for e-commerce businesses looking to expand their product offerings without holding inventory. Despite some concerns about pricing and technical issues, the app's integration capabilities, product quality, and customer support make it a highly recommended choice for both beginners and seasoned entrepreneurs.

God's Warehouse

Jan 01, 2026  on Shopify

Very good Shopify integration - easy for direct product designing and immediate uploading to store. Becomes a lot easier after practice with the site

Modestly Vogue

Dec 21, 2025  on Shopify

Very easy to design and the choices are endless. Just what I was looking for to take my POD to the next level.

SonrieTee - Tienda Online de Camisetas Personalizadas y Productos con Enfoque Ecológico y/o Sostenible

Dec 21, 2025  on Shopify

Esta estrella es a atención al cliente. Podría ser peor, sí, si no tuvieran. Como el agente de soporte que te atienda no tenga forma o no sepa solventar tus dudas, puedes esperar 10 días o 16 días como esta última vez, y para colmo, me dan una respuesta general que no tiene sentido con lo que yo había preguntado. Porque encontré incongruencias entre tablas de tallas en algunos productos. Y en vez de decirme las medidas que realmente tienen, me dicen que mejor me guíe por la tabla de las prendas. Y digo yo... qué tiene que ver esa respuesta con la pregunta de que la tabla de tallas de medidas del cuerpo y la tabla de tallas de medidas de las prendas son exactamente la misma. Esa tabla que es la misma en los dos sitios (cuerpo y prenda), a cual de los dos sitio pertenece, porque está claro que a uno de los dos no pertenece (no puede medir lo mismo el pecho de tu cuerpo que el pecho de la prenda en la misma talla). O la otra pregunta, que es mejor, tabla de cuerpo y tabla de prenda, hasta ahí todo bien. Creas el producto para la tienda y... sorpresa!!! tienes una tabla nueva que no corresponde a ningún de las que muestra la ficha del producto. Adivina cual es la tabla correcta!!! Pero tranquilo, que tardo 16 días en responder para decirte que te guíes por la tabla de las medidas del producto. Si me dijera que usa una regadera para regar las plantas, me solucionaría el problema igual de bien. Es decir, un respuesta que no me soluciona nada!! 16 días!!!!! seguramente a esta reseña no tarden ni 24 horas en responder. Editando (¿no se puede poner 0 estrellas?): desde el 14 de Noviembre sigo esperando respuesta, ya responden con plantillas diciendo o que me guíe por la tabla del producto o diciendo que es que los productos vienen de sitios diferentes. A lo que les contesto siempre lo mismo. Que esos productos, en concreto, se imprimen y envían desde Letonia. Ya por último le he hecho hasta el workingflow (es ridículamente absurdo): "Igual que decís que los productos vienen de instalaciones distintas, yo os digo otra vez, que según la PDP estos productos se imprimen y envían desde Letonia. Por tanto, solo es coger una prenda de cada y ver si alguna de las tablas coinciden con las medidas de esa tabla y así ver cual es la verdadera que encaja con el Producto. - Llamada de teléfono o email, explicando la situación: 5 minutos aproximadamente. - Quien recibe la llamada o email en Letonia, avisar a quien corresponda en la fábrica ver eso: 5 minutos. - A quien corresponde, revisarlo: de 10-50 minutos (dependiendo de la organización logística) Tiempo total: entre 20-60 minutos. Si se hace YA!!! No creo que se tarde más de un día en comprobarlo teniendo en cuenta la cantidad de trabajo. Incluso si alguien tiene que hacer la impresión en uno de esos productos, sería avisar o tener una cinta métrica por ahí y medirlo en 1 minuto, ya no hay que perder tiempo expresamente en ir a buscar el producto, etc. Otra cosa diferente es que no queráis hacerlo y solo sepáis dar largas al asunto, dejando sin atender la situación."

Restellar

Dec 17, 2025  on Shopify

This is a great platform for anyone who wants to sell their own merchandise with a streamlined process!

Anique Rose

Dec 15, 2025  on Shopify

BEWARE! Printful is fine when it works. But I had orders on Shopify that I marked to be fulfilled through Printful and Printful never sent them out. I only found out when my unhappy customers contacted me. Printful did not respond to my support requests and did not solve the problem. Made me look very bad with my customers.

Spotted M Tack

Dec 10, 2025  on Shopify

“Printful makes my business run smoother—especially with Shopify!” Working with Printful has been an absolute game changer for my business. As someone who constantly juggles inventory, live sales, and new product drops, having a production partner I can rely on is priceless. Printful’s quality is consistently impressive—my customers love the products, and I love that everything is made on demand, which saves me from overstocking and reduces stress. But the real magic is how seamlessly Printful integrates with Shopify. The automatic syncing means my designs, product listings, and updates move straight into my store without the extra steps or headaches. When an order comes in, Printful handles the fulfillment automatically, giving me more time to focus on running Spotted M Tack, creating new merch, and engaging with my community. Between the easy-to-use design tools, reliable fulfillment, and flawless Shopify sync, Printful has truly become an essential part of my workflow. I couldn’t imagine running my shop without it!

CJ Printables

Dec 08, 2025  on Shopify

Integrating into Shopify is extremely easy. Just make sure you check that you've added everything you need too (title other than a generic, add the collection you want it in if you have collections etc). You can use their descriptions (which are nice), or if you want more detail use ChatGPT. This is so much easier than uploading it through Shopify itself.

Wander-LooXs

Dec 07, 2025  on Shopify

würde gerne 5 sterne geben aber aktuell nur 3 weil es gerade stockt. alle produkte gehen als ausverkauft in den shop und ich bekomme das problem nicht gelöst

Yoga Beef

Dec 03, 2025  on Shopify

so easy and fun to use! As someone who is very particular about what they want Printful is very accommodating and straight forward! Love it.

Extravaganza Clothing Line

Dec 02, 2025  on Shopify

As a new business owner, venturing into the POD business, one of our biggest concerns was finding the right business partner. That's how we here at Extravaganza Clothing Line feel about printful. As the right business partner. The app is easy to use, offer great products, and allow us to monitor our products and our sales. It also allows us to make any necessary changes in both our direct store in Shopify or just on the printful side. I We as a small business recommend this company to any other small businesses entering the POD space.

Tamori Designs | Divine Frequency Sounds

Dec 01, 2025  on Shopify

Easy to add and customize items for your store once you get the hang of it. Love that you can have the items automatically sync to your website.

Space Mugs +

Nov 30, 2025  on Shopify

While the process has a learning curve, (for me), the integration makes this much simpler. Highly appreciated. -M

SonrieTee - Tienda Online de Camisetas Personalizadas y Productos con Enfoque Ecológico y/o Sostenible

Nov 30, 2025  on Shopify

Esta estrella es a atención al cliente. Podría ser peor, sí, si no tuvieran. Como el agente de soporte que te atienda no tenga forma o no sepa solventar tus dudas, puedes esperar 10 días o 16 días como esta última vez, y para colmo, me dan una respuesta general que no tiene sentido con lo que yo había preguntado. Porque encontré incongruencias entre tablas de tallas en algunos productos. Y en vez de decirme las medidas que realmente tienen, me dicen que mejor me guíe por la tabla de las prendas. Y digo yo... qué tiene que ver esa respuesta con la pregunta de que la tabla de tallas de medidas del cuerpo y la tabla de tallas de medidas de las prendas son exactamente la misma. Esa tabla que es la misma en los dos sitios (cuerpo y prenda), a cual de los dos sitio pertenece, porque está claro que a uno de los dos no pertenece (no puede medir lo mismo el pecho de tu cuerpo que el pecho de la prenda en la misma talla). O la otra pregunta, que es mejor, tabla de cuerpo y tabla de prenda, hasta ahí todo bien. Creas el producto para la tienda y... sorpresa!!! tienes una tabla nueva que no corresponde a ningún de las que muestra la ficha del producto. Adivina cual es la tabla correcta!!! Pero tranquilo, que tardo 16 días en responder para decirte que te guíes por la tabla de las medidas del producto. Si me dijera que usa una regadera para regar las plantas, me solucionaría el problema igual de bien. Es decir, un respuesta que no me soluciona nada!! 16 días!!!!! seguramente a esta reseña no tarden ni 24 horas en responder.

Design Dads Co

Nov 28, 2025  on Shopify

I have really Enjoyed using this plugin and it has powered our shop so easily! The prihtful team has done an excellent job! My only wish would be that there would be more English manufacturings and shipping partners.

Jason Davis Band Merchandise

Nov 26, 2025  on Shopify

SWISS...Sales While I Sleep Soundly...That's what Printful allows me to do. No stock needed and made to order.

Cafe Collective

Nov 22, 2025  on Shopify

Seemed overwhelming at first, but after a few tutorial videos and creating my first product, it has become very simple and easy to use. Love the process!

IslandWear Fashion

Nov 20, 2025  on Shopify

Great & seamless integration with Shopify. The quality of the finished product is top tier and we love that our customers love the end results of their desired customization.

The Official Shop of Dr. Kumu Michelle Manu

Nov 16, 2025  on Shopify

The integration between Shopify and Printful has been seamless and very easy. I am grateful for this option to build out our merchandise offerings.

Othram

Nov 12, 2025  on Shopify

Printful is great but keep in mind it is apparently impossible to migrate your store to a new login, or add a second account to your Printful store. According to their support team, they have no way to let you do this. Since we've used our corporate Google emails to create our Printful accounts, I'd have to log in to my CEO's Google account to manage our Printful catalog. Grotesquely stupid, and short sighted. Printful, you really need to fix this! Until this gets fixed, I'll have to move to another printing provider!

Whale Rx Coffee Co.

Nov 12, 2025  on Shopify

I’ve placed around 10–15 orders with Printful, and it’s been a mixed experience. Almost half of them have come with problems, either with printing, quality, or sizing. One mistake keeps happening. I ordered a 4x4 sticker that showed up as 2.5x2.5, and when I contacted customer service (for the second time), Jerlyn told me that was the expected outcome (the first time they apologized and refunded). Let me repeat that, a 4x4 sticker came half the size, and they said that’s normal the second time. The 5x5 sticker, on the other hand, came out just fine. I ended up having to stop offering some products. Their prices are cheaper than a lot of other companies, but you have to decide if saving $1 per item is worth the risk of constant issues and the extra time fixing them.

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