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Customer reviews: Printful: Print on Demand

Develop by Printful

Reviews (7,487)

Overall rating
4.7

What Merchants Think

Merchants overwhelmingly praise "Printful: Print on Demand" for its ease of use, seamless integration with platforms like Shopify, and overall quality of products and services. Retailers appreciate the app's design tools, fast order fulfillment, and supportive customer service, which contribute to a positive experience for store owners and their customers alike. However, occasional technical issues and pricing concerns are noted by some users.

Key Strengths

  • Seamless integration with Shopify and other platforms
  • High-quality prints and products
  • Easy-to-use design tools and mockup generator
  • Responsive and helpful customer service
  • Fast order fulfillment and shipping
  • No minimum order requirement

Common Concerns

  • Higher pricing affecting profit margins
  • Technical issues with account access and product editing
  • Limited product variations and color options in some regions
  • Occasional quality control issues with print and product samples
  • Long response times from customer support for complex issues

Final Thoughts

"Printful: Print on Demand" is widely regarded as a top-notch platform for e-commerce businesses looking to expand their product offerings without holding inventory. Despite some concerns about pricing and technical issues, the app's integration capabilities, product quality, and customer support make it a highly recommended choice for both beginners and seasoned entrepreneurs.

AMOR MARIS

Apr 12, 2025  on Shopify

All in all, ok. Stitching is nice, DTG not the best. Not really much new things, could be more escpecially sustainable products. Support very good.

Ms. Moss Potter LLC

Apr 09, 2025  on Shopify

Easy to navigate and fast process for getting all the proofs within 24 hours. Can't wait to get my orders.

Original Art on Things

Apr 08, 2025  on Shopify

VERY buggy. Have to repeat publishing to store several times. Browser keeps crashing. Pages hang. Horrible on some days.

Look No Further

Apr 08, 2025  on Shopify

Your tutorial was easy to follow but out of date as some things are not found at all or under a different heading. For example, order processing is no longer under "checkout". But the video was good. Also I could not find "import synched products" at all under any heading. But there are ways around it and it still worked. https://youtu.be/ie1FezgFEI0

Jesse's e-Rides

Apr 07, 2025  on Shopify

I'm loving it so far. Everything has been wonderful quality. The prices are bit high so my margins are very low, but I am an e-bike shop and sell merch on the side, so the margins aren't as important right now. I love the ease of ordering.

Surfside Beach Company

Apr 02, 2025  on Shopify

Printful has been a life saver for my little T-shirt brand. Their products and services are tremendous. I recommend them all the time.

Street Imprints

Mar 27, 2025  on Shopify

I've been using the Printful app for about a month now and I've been impressed with the ease of use and how well integrated everything is. It's also really easy for me to upload new designs, get them onto products, and on my Shopify site with minimal effort. 5 stars across the board!

Slugger Society Store

Mar 26, 2025  on Shopify

I genuinely impressed on how good Printful is. They make everything so easy, the integration with Shopify, the product syncs, the support. It's easy to create mockups and templates. I hope they continue to add expand their product catalog, and add more OTTO HATS!! I 100% recommend to any business owners 10/10!

REPS OVER EVERYTHING

Mar 25, 2025  on Shopify

Printful is great! I can design products on my phone with my saved designs. The platform is very easy to use. Also the designs come out amazing when I make orders.

tambay™️ New York

Mar 23, 2025  on Shopify

Everything is so seamlessly aligned with what we artistically envisioned with our startup. Love you much!

Seavants

Mar 23, 2025  on Shopify

It syncs and works much better than the other pod apps. I'm using 3 pod apps on one website to get the range of products I want, and printify had an awful time with errors caused by having multiple pod apps used simultaneously. Took about 20 hours of troubleshooting to fix. Gooten worked very well, and so did Printify once I figured out how to sync fulfillment.

Dirty Bear Clothing

Mar 20, 2025  on Shopify

I ordered three samples a gym bag and shirt and a pillow the pillow and gym bag was compressed vacuum sealed. The three products were shipped in a very large box 5 times larger than it needed to be. Assuming they were measuring the actual size of the 20-in X 20-in pillow. Hence the reason why I was charged for a high shipping rate.

Total Joyrider

Mar 18, 2025  on Shopify

Absolutely great and as far as I know, unique. To be able to ship apparel worldwide, automated with Shopify. In my opinion it's a no-brainer.

Woodland Wake Store

Mar 18, 2025  on Shopify

Printful is hands down one of the best print-on-demand services out there. The print quality is sharp, colors are vibrant, and materials hold up over time. Integration with my store was effortless, and their fulfillment is fast and reliable. I also love the variety of products and customization options. Customer service has been helpful whenever needed. If you’re looking for a hassle-free, high-quality POD partner, Printful is the way to go.

Studio Krishnaa

Mar 17, 2025  on Shopify

The user interface is easy and intuitive and the design maker and mockups all make product creation seamless. The shop integration took only a few seconds and was great. Thank You Printful and Shopify.

Dirty Bear Clothing

Mar 17, 2025  on Shopify

I ordered three samples a gym bag and shirt and a pillow the pillow and gym bag was compressed vacuum sealed. The three products were shipped in a very large box three times larger than I needed to be. Assuming they were measuring the actual size of the 20-in X 20-in pillow. Hence the reason why I was charged for a high shipping rate.

Bout It Merch

Mar 15, 2025  on Shopify

It just works, and it's super easy. I have hundreds of products synced and it's so easy to edit and add more. Highly recommend.

Snobby Drops

Mar 14, 2025  on Shopify

Awful print jobs, long ship time and no customer service. They also have a very antiquated app where you cannot populate your images to multiple products, you have to do it manually one by one. If you hit "back" it will take you completely out of the app and you will have to start over again and again. They also don't even offer photographic prints or basic print products. But...I digress, this review is not about that.... This review is about quality. Quality is so important for customers and it Printful's quality is aboslutely AWFUL. On February 25th I ordered two 24x36 prints. I uploaded two images to be printed through Printful. I sent these two prints through with the Printful recommended color profile of sRGB IEC61966-2.1 to ensure colors were true in my proofing viewer compared to expected print results. However, instead of printing closely to the colors provided, when the prints were finally delivered on March 6, both printed nothing like the images submitted. They are dark, muted and cool in tone compared to the print file especially in areas of green/yellow and shadows were darker as well SEE BELOW. I immediately notified Printful via their report a problem feature on March 6 attaching images of the original file and the resulting print. I followed up 24 hours later. On March 7 Printful replied, stating he saw the issue, confirmed I submitted them correctly and would see what the graphics team recommended. I waited two days and they did not follow up although I did inform them this was a time sensitive matter especially given how long it took them to send the original prints, especially when we have customers waiting. I followed up on March 9. I was ignored. I followed up again on March 11 and I was ignored. I followed up again on March 12 and asked for a refund. I was ignored. I filed a complaint with the Attorney General and sent that to them on March 13 and asked for a refund. I was ignored. This company offers PRINTS--most of the time we never see what our customer gets. In this case, I did....and it's absolutely AWFUL. PRINTFUL AGREED. Then they just decided to NEVER RESPOND TO ME AGAIN and KEEP MY MONEY. Ignoring the impact that it had on me and my business. Disgusting. They falsely advertised a product, provided specific printing requirements for that product, failed to deliver the product as ordered, acknowledged they erred, ignored me for days and refused to refund the product. Do not use PRINTFUL unless you want awful prints, upset customers and no way to fix the problem because there will be no customer service.

Sandy Bergstrom Mesmer Designs

Mar 14, 2025  on Shopify

The turnaround for products is very fast, tho I wish the shipping was cheaper. And the website could be more intuitive. But the products I have gotten all always top rate and my customers love them.

Hamilton Coates

Mar 11, 2025  on Shopify

Our experience with Printful has been outstanding. Their high-quality products, smooth Shopify integration, and quick order fulfillment have significantly enhanced our ability to deliver excellent customer service. With a wide range of customizable print-on-demand options, we can offer unique products to our customers. Their reliability and attention to detail guarantee that each item meets the highest standards. We highly recommend Printful to any e-commerce business seeking quality, ease of use, and exceptional support.

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