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Customer reviews: Printful: Print on Demand

Develop by Printful

Reviews (2,038)

Overall rating
4.6

What Merchants Think

Merchants overwhelmingly praise "Printful: Print on Demand" for its ease of use, seamless integration with platforms like Shopify, and overall quality of products and services. Retailers appreciate the app's design tools, fast order fulfillment, and supportive customer service, which contribute to a positive experience for store owners and their customers alike. However, occasional technical issues and pricing concerns are noted by some users.

Key Strengths

  • Seamless integration with Shopify and other platforms
  • High-quality prints and products
  • Easy-to-use design tools and mockup generator
  • Responsive and helpful customer service
  • Fast order fulfillment and shipping
  • No minimum order requirement

Common Concerns

  • Higher pricing affecting profit margins
  • Technical issues with account access and product editing
  • Limited product variations and color options in some regions
  • Occasional quality control issues with print and product samples
  • Long response times from customer support for complex issues

Final Thoughts

"Printful: Print on Demand" is widely regarded as a top-notch platform for e-commerce businesses looking to expand their product offerings without holding inventory. Despite some concerns about pricing and technical issues, the app's integration capabilities, product quality, and customer support make it a highly recommended choice for both beginners and seasoned entrepreneurs.

F|19

Jul 28, 2025  on Shopify

Some things I love: - Shopify integration is REALLY seamless. - Upfront about costs - Process from purchase to shipping is very transparent Things I HATE: - I'm using Shopify and Printful together and if I take more than 10 minutes to 'design' a product, Printful times out and discards EVERYTHING I was working on, no matter how close I was to finishing. There's no "Save This Design" feature so I can't save it knowing I'll be taking some more time. I've lost half a dozen designs this way already. It's so frustrating and is now the reason I am going to be looking on Shopify for other apps they have to handle this part of my business. If not for that one feature, I'd be very happy with Printful.

Aetherium Black

Jul 16, 2025  on Shopify

Great marketing assistance, and in general great product. The downside is, they don't work with shopify the way some apps do where they get the money from the customer, take their share and send you the rest. If you hook them up with your own bank or credit card and are too successful you will find yourself in a horrible chase for the positive bottom line. Find another service that lets you sell your ideas, with their shirts, they take the customer cash, send you your cut. ALSO there is no easy way to cancel your free trial. It is ridiculous. I am afraid if I uninstall, there will be a surprise charge sometime in the future , now I have to chase these characters down and figure this out. Horrible.

NĒILL

Jul 12, 2025  on Shopify

The app is super buggy and extremely slow. Mockup are generated with the wrong embroidery colors. No matter what I do they don't update. The process to create products and publish is time consuming. They introduce new products then quickly discontinue them.

Art of Raoul Lavosh

Apr 26, 2025  on Shopify

Bei dem Innenetikett funktioniert es nur mit einer T-Shirtfarbe ab zwei kann man nicht auf Weiter klicken ohne dass ein Fehler auftritt. Dieser Fehler ist schon seit Monaten nicht behoben worden.

Black Lotus & Lucayos Inc.

Apr 22, 2025  on Shopify

I like the convenience of prihtful, but I printed some shirt and the ink ran off and started to peel, some of the shirts lost their color also. I charge 30.00 for the shirts and need better quality, is there a way to make the shirts last a little longer than less than a year?

Turf Surfers Jiu-Jitsu

Mar 26, 2025  on Shopify

im sad that the shirts flake after a few washes

TravelAdventureUSA

Mar 09, 2025  on Shopify

I found this app to be quite difficult to navigate and not user-friendly. The interface is confusing, and simple tasks like uploading designs or customizing products take more time than they should. It lacks clear instructions, making the process frustrating for new users. While the product options are decent, the overall experience feels clunky and inefficient. Improvements in design and usability would make a big difference.

Modern Elegance Store

Oct 25, 2024  on Shopify

Well honestly the experience is rough, both of you charge so much, like really 1 shirt is like 80 dollars, its ridiculous, shopify does nothing to help they just talk your money, make a report do nothing like no call service cuz they know people would be calling all the time complaining, its like no one can be successful, its insulting. you need to lower your prices and you need to start paying me because it polpe like me that truly use your service. printful, your product suck, like you need more variety, like skateboard

Big Head Bob

Oct 17, 2024  on Shopify

Easy to set up . FREEEEEE right? Nah you sell a 10-20-30-40-50 dollar item and make negative money or 1-2-3 dollars. They get rich and you don't. Use better services out there.

Tisa's Barefoot World

Sep 03, 2024  on Shopify

Their service was great and it’s been a favorite for years, however, there’s been a number of issues I’ve attempted to address with Staff regarding the quality of their shirts. We had very questionable amount of wear and tear over a short amount of time, I would say 4-6 weeks tops. Please look into the quality of the products.

RealityStitch

Aug 20, 2024  on Shopify

the shipping is really slow and it doesnt give exact times on delivery. Had angry customers because of the unclear instructions of when the delivery was to be.

Yugenki

Aug 10, 2024  on Shopify

Caribbean Gearz

Aug 07, 2024  on Shopify

I liked the old one better.

Ink Legion LLC

Aug 03, 2024  on Shopify

I was nicely building a collection of products but then I could no longer upload files to my store. can someone help me with this issue? [email protected]

Ba'lahi

Jul 08, 2024  on Shopify

Rich Goat

Jul 01, 2024  on Shopify

Rob Taylor’s Books And Merch

Jun 30, 2024  on Shopify

I’m on iPhone and iPad Seems it has limited functionality and features and tools

ApronFusion.com

Jun 28, 2024  on Shopify

Printful has always had a great selection of products and effective order processing. Would love to see an improvement in support response.

F.L.Y - First Love Yourself Fashions

Jun 10, 2024  on Shopify

There is not as much racial diversity in the mock-ups. The inventory of customizable items is lacking and overpriced.

The Art of Tyler Lamph

Jun 03, 2024  on Shopify

The products are great but the integration is horrible. I have to upload a product multiple times before it'll say all sizes are in stock. For example, I'll upload a new t-shirt & it'll say all sizes are in stock besides Small. So I'll re-upload the product & it'll say all sizes are in stock besides Medium & 3XL. I have to do this over & over until it finally shows all sizes as "In stock". I've reached out to customer service & no one can find an answer or a resolution as to why this is happening.

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