Just set up the app and was having some issues. Alina was so helpful and walked me through each step to trouble shoot the issues. I've just added a bunch of products as an option for pre-order a feature my customers have been asking for (indirectly) for a long time! I'm excited to see where this goes. The one-on-one support is so important and it's one of the reasons I chose this app. So far I'm very pleased!

I installed app on a Sunday evening and was freaked out when people were buying my product with partial payments. (Shopify Purchase Options needs to be disabled in Settings. Otherwise, partial payments will be accepted.) With me on EST and Preorder Now on UTC, it was inconvenient for me only because I needed an answer rignt now (after hours for them). However! Once they're logged on, they're lightning speed responsive! I was able to chat in with Alina and she helped resolve my issue right away. She even sent me a loom, to make sure I understood how to fix it.

After 5 years as a loyal subscriber on one of our stores this app has completely changed their pricing model to be biased against Shopify Plus stores. We have been a subscriber for $29 a month, but when we wanted to add this app to all of our other stores we discovered pricing has now changed to $99/mo. When we reached out to them they offered the additional stores for $59/mo and refused to match the existing price citing a pathetic excuse of overhead costs. It's a software app.... where we are self service. It does not cost anything extra to have an extra subscriber to a software. $99/mo is an overcharge of an app for our secondary lower performing sites and it's infuriating when apps think that just because a site is Shopify Plus store that they should base their pricing on this. Pricing should be based on usage not based on which Shopify plan we have. We have since switched to one of the other pre-order apps in protest to this new pricing model. It's unfortunate they chose $0 revenues instead of supporting an existing loyal customer of 5 years that was simply looking to spend more.

good app :) - you should be able to select one product and click to add all sizes to preorder instead of having to go into each size though! and sometimes there is issues with using this app while running promotional codes and the codes not working with the app

"I don't usually leave reviews, but I felt compelled to share my experience with Pre Order Now's support team. Despite encountering an issue with their app conflicting with my theme, they were incredibly prompt in responding to all my emails. I granted them access to my store, and they efficiently resolved the issue remotely, which was truly fantastic. To top it off, they even went the extra mile by sending me a video demonstrating the app working seamlessly in my store. Thank you for your exceptional support and service."

I reached out late at night with an issue i needed resolved quickly. PreOrder Now was able to assist and correct my issue within 20 minutes.

Great app to ensure you dont miss a sale. Quick responses from the team to get any minor issues sorted.

I would recommend these guys because they took the time and patience to solve my issue. pre order button wasn't working and they took care of it without me doing much on my end. thanks again!

I am forced to leave this review. I do not know if I am happy, but cannot continue without leaving a review.

Customer service is for real! Very fast help I needed. I'm a new customer and I am very happy with the product and the customer service.

Sunny was super helpful and fixed our problem straight away. We have two stores and he helped on both. Went over and beyond :)

I reached out to support twice and never heard from them. App crashed and will not allow users to add the product to cart. I would not recommend you work with this app.

The loading times of the changed Add to cart button are very long. Many of my customers don't even notice the pre-order because it only loads when the customers are in the shopping cart. In addition, the order tags are not assigned correctly. Even if all settings are set up correctly. Today, for example, the app is not available at all.

So far the install has been easy, and the instructions very user-friendly. I've only just successfully completed a pre-order for one product, and hope things continue to go well.

A great pre-order app for our site! Easy to use and lots of different customizable options. Alina was super helpful and responded to our set up questions quickly.

Alina was the perfect customer support! she answered all my questions. I am looking forward to implementing the app!

We are currently in our trial period, and I received assistance immediately when I had some issues unique to my website. The support is excellent. Well done. Thank you, Alina!

its so easy to manage and the best part is that it has a free plan. i live how easy it is to use and how fast it works compare to others.

I chat over the chat with Alina at Pre-order Now WOD y she was able resolved all my issues . Fast and easy. Very nice person . Thank you

Alina was extremely helpful and courteous. She fixed my issue and performed the updates necessary to bring the app back into compliance with Shopify quickly and efficiently.