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Customer reviews: WOD: PreOrder Now

Reviews (1,531)

Overall rating
4.5

What Merchants Think

The "WOD: PreOrder Now" app is generally well-regarded by merchants for its ease of use and effectiveness in facilitating preorder sales. Many users appreciate the app's ability to streamline preorder processes and overcome obstacles related to stock management. However, feedback is mixed regarding customer support and some technical challenges, leading to varied experiences.

Key Strengths

  • Ease of use and quick setup process
  • Effective customer service, often resolving issues quickly
  • Ability to boost sales and manage preorders seamlessly
  • User-friendly interface with a helpful instructional video
  • Significant revenue generation from pre-ordered items

Common Concerns

  • Occasional technical issues with theme compatibility
  • Inconsistency in the speed and quality of customer support
  • Pricing model concerns, particularly for Shopify Plus users
  • Initial setup may be challenging for some users
  • Some features like adding all sizes for preorders could be improved

Final Thoughts

Overall, "WOD: PreOrder Now" is a valuable tool for businesses looking to manage preorders effectively. While the app's functionality and customer support receive praise, there are areas for improvement in tech support consistency and pricing clarity. Its potential to increase revenue makes it a worthwhile option for many merchants despite some reported issues.

Southern Trapper

May 27, 2024  on Shopify

I reached out to support twice and never heard from them. App crashed and will not allow users to add the product to cart. I would not recommend you work with this app.

Puschies

Apr 23, 2024  on Shopify

The loading times of the changed Add to cart button are very long. Many of my customers don't even notice the pre-order because it only loads when the customers are in the shopping cart. In addition, the order tags are not assigned correctly. Even if all settings are set up correctly. Today, for example, the app is not available at all.

BEVERLY BERG LLC

Apr 20, 2024  on Shopify

So far the install has been easy, and the instructions very user-friendly. I've only just successfully completed a pre-order for one product, and hope things continue to go well.

JapanLA

Apr 16, 2024  on Shopify

A great pre-order app for our site! Easy to use and lots of different customizable options. Alina was super helpful and responded to our set up questions quickly.

BrunetteSkin

Apr 09, 2024  on Shopify

Alina was the perfect customer support! she answered all my questions. I am looking forward to implementing the app!

Mother Earth Products

Apr 04, 2024  on Shopify

We are currently in our trial period, and I received assistance immediately when I had some issues unique to my website. The support is excellent. Well done. Thank you, Alina!

Nails By Yoshii

Apr 04, 2024  on Shopify

its so easy to manage and the best part is that it has a free plan. i live how easy it is to use and how fast it works compare to others.

aeCore® Backers

Apr 04, 2024  on Shopify

I chat over the chat with Alina at Pre-order Now WOD y she was able resolved all my issues . Fast and easy. Very nice person . Thank you

Stick & Ball

Apr 02, 2024  on Shopify

Alina was extremely helpful and courteous. She fixed my issue and performed the updates necessary to bring the app back into compliance with Shopify quickly and efficiently.

alliwant

Mar 31, 2024  on Shopify

Después de usar varios, pre-order now ha sido el único que no me ha generado errores y fallos en los productos de preventa. Si facilitaría algunas instrucciones porque al comienzo no sabes bien para que sirve cada cosa y también la posibilidad de customizar los textos porque quedan algo descompuestos con nuestra imagen

Lil' Libros

Feb 02, 2024  on Shopify

Been using this for app for a few years. Had an issue with it recently and Alina from customer service was able to resolve it for me right away. 10/10 app! 10/10 support!

InHouse Publishing Bookstore

Jan 22, 2024  on Shopify

App works great - use it regularly to pre-sell our products. Awesome support - had an issue so I contacted the help day and Zach got me all sorted out the same day. Would recommend.

AllProGenerators

Jan 09, 2024  on Shopify

This is an app that you can't do without. It saves so much trouble by telling your customers what they can expect on shipping for out-of-stock items or items that will be shipping soon. Alina helped me out big time. I had an issue with the app and she fixed it in the coding for us at 8 pm!! Unbelievable support I would recommend this to anyone for preorders. She saved the day and I couldn't be more thankful.

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