Fast and easy to setup! With my product launch coming up on 6-days and many challenges we had to overcome to get to this point, saving time and brain energy with this app was a blessing! Love the specs of the free plan, that is exactly what we needed for this launch!

I have used this app for 3 years on and off when I need to do a pre order. This time when trying to use it the pre order function did not display on my store which I understand happens with various themes. I contacted support who for the first 2 days just kept refreshing the app and asking me to wait. It still didn't fix the problem. For 4 more days now support keep telling me to wait as the tech team are reviewing the issue. I have not had an update on the issue in days. The support is poor for this app and I do not write this likely as I have never had a problem with the app before. I am left with no option but to uninstall this app and use another one available.

It's working on the customers end and that's good enough for me! Some minor hiccups but so far so good. The support chat was actually helpful.

Great Customer service. I had an issue with images not showing properly. It was solved quickly and professionally. Love it!

We’ve been using this app consistently for some time now, and it has been a fantastic tool for setting up a proper preorder system. Like any system, we’ve encountered a few issues and bugs along the way, but I must say the Preorder App team has been absolutely wonderful. They’re always quick to respond and have gone above and beyond to provide the help we needed, making the resolution process smooth and stress-free.

Roel was amazing at helping me to resolve my issue. He did not stop until all issues related to the badges not appearing, was resolved. 10/10 customer support!

Such a great app that has helped me generate £000's in revenue from pre-ordered items. The customer service is excellent -super quick, helpful and responsive!

Currently loving this App for my store! The team were so helpful in assisting with my issues. Great customer service

Buen funcionamiento, y muy buena atención al cliente, siempre que tengo una incidencia me la resuelven rápidamente por su chat.

This plugin and the team behind it are fantastic, prompt and super helpful! Our best seller is running low on stock, and our resupply isn't due until 25th of Jan (its 21s Nov now) and so we needed a way to maintain cashflow whilst we waited. This plugin is the perfect tool to do that! I tried the free plan to test the features but I could not get it to work properly. I utilised the help chat feature and very quickly a lovely gent called James talked me through the steps. When a widget wasn't loading right he wrote some custom code to fix it! I have just submitted a request to my team to get the paid plan, super affordable and we are in good hands! I recommend, get it!!

This app was an absolute game-changer! It allowed us to seamlessly manage sales for delayed products, keeping everything on track. Truly a lifesaver!

This is a great app and very easy to use. The initial setup can seem daunting but if you watch their videos, it's actually quite simple and doesn't take long. We recently had an issue where our theme had some updates that meant that the pre-order app and the theme didn't like each other and I contacted support and they had it fixed within 20 minutes. Excellent customer support. Thanks for creating a great app which helps us do exactly what we need to do with pre-orders!

Online chat was not helpful, although I have an account and my email is linked to it, they needed owner to retrieve a code, owner was not available, so I wasted 45 minutes and got nowhere. Later that week I replied to a follow up email and told them what the issue was, it was resolved straight away. If it was this simple, I am not sure why after 45 minutes in a chat the same outcome was not achieved. Loved the email help but not happy with the online chat help.

Pre Order works great. We are able to offer lots of special order products to our customers and it makes it clear which items are going to take longer to ship.

The only thing I dislike more than an app that doesn't work, is an app that only works 50% of the time for no particular reason at all. Support staff use copy paste solutions, and it took months of waiting, and still no answer. The app probably gets stuck in its own caching, because once there's a bug, it's there for good. Even when I uninstalled and painfully reinstalled and set up again. Very dissappointing.

They responded promptly to our problems. I was worried because none of my employees understand coding, but he resolved the problem quickly and completely. Thank you very much.

Though the settings can be confusing and there are no tutorial resources that are easy to access, the WOD Pre-Orders App customer service makes up for it!

Been using it for years. Great app does what it says on the tin! Really good customer support as well - although only ever needed it once!

Es una aplicacion muy intuitiva que ademas cuenta con un video tutorial que te explica como hacer tu primera preventa. quisiera tener mas informacion sobre las opciones personalizadas

Great service - Roel was able to assist me and resolve my issue quickly! The easy to follow instruction video made all the difference!