WOD: PreOrder Now logo

Customer reviews: WOD: PreOrder Now

Reviews (1,508)

Overall rating
4.5

What Merchants Think

The "WOD: PreOrder Now" app is generally well-regarded by merchants for its ease of use and effectiveness in facilitating preorder sales. Many users appreciate the app's ability to streamline preorder processes and overcome obstacles related to stock management. However, feedback is mixed regarding customer support and some technical challenges, leading to varied experiences.

Key Strengths

  • Ease of use and quick setup process
  • Effective customer service, often resolving issues quickly
  • Ability to boost sales and manage preorders seamlessly
  • User-friendly interface with a helpful instructional video
  • Significant revenue generation from pre-ordered items

Common Concerns

  • Occasional technical issues with theme compatibility
  • Inconsistency in the speed and quality of customer support
  • Pricing model concerns, particularly for Shopify Plus users
  • Initial setup may be challenging for some users
  • Some features like adding all sizes for preorders could be improved

Final Thoughts

Overall, "WOD: PreOrder Now" is a valuable tool for businesses looking to manage preorders effectively. While the app's functionality and customer support receive praise, there are areas for improvement in tech support consistency and pricing clarity. Its potential to increase revenue makes it a worthwhile option for many merchants despite some reported issues.

Amerlife

Nov 20, 2024  on Shopify

Beau Lake

Nov 17, 2024  on Shopify

Ineffective.

ghazalidesigns

Nov 07, 2024  on Shopify

still need to try it

Deco TV Frames

Aug 08, 2024  on Shopify

After 5 years as a loyal subscriber on one of our stores this app has completely changed their pricing model to be biased against Shopify Plus stores. We have been a subscriber for $29 a month, but when we wanted to add this app to all of our other stores we discovered pricing has now changed to $99/mo. When we reached out to them they offered the additional stores for $59/mo and refused to match the existing price citing a pathetic excuse of overhead costs. It's a software app.... where we are self service. It does not cost anything extra to have an extra subscriber to a software. $99/mo is an overcharge of an app for our secondary lower performing sites and it's infuriating when apps think that just because a site is Shopify Plus store that they should base their pricing on this. Pricing should be based on usage not based on which Shopify plan we have. We have since switched to one of the other pre-order apps in protest to this new pricing model. It's unfortunate they chose $0 revenues instead of supporting an existing loyal customer of 5 years that was simply looking to spend more.

PURE SOUL Naturkosmetik

Aug 07, 2024  on Shopify

Der letzte Schrott und der Support ist keine Hilfe

Southern Trapper

May 27, 2024  on Shopify

I reached out to support twice and never heard from them. App crashed and will not allow users to add the product to cart. I would not recommend you work with this app.

Puschies

Apr 23, 2024  on Shopify

The loading times of the changed Add to cart button are very long. Many of my customers don't even notice the pre-order because it only loads when the customers are in the shopping cart. In addition, the order tags are not assigned correctly. Even if all settings are set up correctly. Today, for example, the app is not available at all.

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