WOD: PreOrder Now logo

Customer reviews: WOD: PreOrder Now

Reviews (1,508)

Overall rating
4.5

What Merchants Think

The "WOD: PreOrder Now" app is generally well-regarded by merchants for its ease of use and effectiveness in facilitating preorder sales. Many users appreciate the app's ability to streamline preorder processes and overcome obstacles related to stock management. However, feedback is mixed regarding customer support and some technical challenges, leading to varied experiences.

Key Strengths

  • Ease of use and quick setup process
  • Effective customer service, often resolving issues quickly
  • Ability to boost sales and manage preorders seamlessly
  • User-friendly interface with a helpful instructional video
  • Significant revenue generation from pre-ordered items

Common Concerns

  • Occasional technical issues with theme compatibility
  • Inconsistency in the speed and quality of customer support
  • Pricing model concerns, particularly for Shopify Plus users
  • Initial setup may be challenging for some users
  • Some features like adding all sizes for preorders could be improved

Final Thoughts

Overall, "WOD: PreOrder Now" is a valuable tool for businesses looking to manage preorders effectively. While the app's functionality and customer support receive praise, there are areas for improvement in tech support consistency and pricing clarity. Its potential to increase revenue makes it a worthwhile option for many merchants despite some reported issues.

TrackSpikes.co

Jan 26, 2025  on Shopify

I have used this app for 3 years on and off when I need to do a pre order. This time when trying to use it the pre order function did not display on my store which I understand happens with various themes. I contacted support who for the first 2 days just kept refreshing the app and asking me to wait. It still didn't fix the problem. For 4 more days now support keep telling me to wait as the tech team are reviewing the issue. I have not had an update on the issue in days. The support is poor for this app and I do not write this likely as I have never had a problem with the app before. I am left with no option but to uninstall this app and use another one available.

The Koko Samoa

Nov 06, 2024  on Shopify

The only thing I dislike more than an app that doesn't work, is an app that only works 50% of the time for no particular reason at all. Support staff use copy paste solutions, and it took months of waiting, and still no answer. The app probably gets stuck in its own caching, because once there's a bug, it's there for good. Even when I uninstalled and painfully reinstalled and set up again. Very dissappointing.

ROBCHA

Aug 01, 2024  on Shopify

i like that the first pre order product is for free .

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