Taranker.Com Logo
8.4
PostCo Returns & Exchanges logo

PostCo Returns & Exchanges

Develop by Shopify

$129-$239

/ Month
Free plan available 14 Days Free Trial

Automate returns from store credit, exchanges to labels & more

Store credit options
Automate returns
Shipping label automation
Revenue retention
Offer exchanges
Custom portal design
Policy rule configurations
Personalised return flow
Peer-to-peer returns

About PostCo Returns & Exchanges

Launched Feb 24, 2020

Categories

Built by Shopify

ZB: Facebook & Messenger Chat logo
(21 Reviews)
  • Sponsored

Support your customers quickly using Facebook Live Chat.

Introduction Video

Description

PostCo is an AI-powered returns platform that flags fraud, protects your revenue and drives upsells.

Our AI Agent flags signs of wear, dirt, or missing packaging to detect fraud. We streamline your entire return ops from automated labels, trigger-based workflows to real-time insights. Offer a seamless exchange experience directly on your website for multiple items - with bonus credit, instant exchange & flexible rules that drive retention & keep revenue in your store. Plus, we ship product updates every week & our success team is here to help you get the most out of your returns!

Our AI Agent flags signs of wear, dirt, or missing packaging to detect fraud. We streamline your entire return ops from automated labels, trigger-based workflows to real-time insights. Offer a seamless exchange experience directly on your website for multiple items - with bonus credit, instant exchange & flexible rules that drive retention & keep revenue in your store. Plus, we ship product updates every week & our success team is here to help you get the most out of your returns! more
  • Use AI to detect signs of return fraud
  • Reduce refunds with bonus credit and instant exchange
  • Upsell with exchanges for multiple & higher-value items
  • Unlimited return rules and workflows to optimize your returns process
  • Access built-in analytics and customer insights

Pros

  • Automates returns, exchanges, and shipping label generation, saving time and reducing operational costs
  • Highly customizable portal design and integration, offering flexibility to meet specific business needs
  • Enhances customer experience by automating updates and simplifying the return process
  • Promotes revenue retention by encouraging exchanges and offering store credit instead of refunds
  • Provides valuable support and customer service, with responsive and helpful staff
  • Enables peer-to-peer returns, adding an additional sales channel
  • Cost-effective by reducing warehousing costs and promoting environmental sustainability
  • Offers smooth onboarding and integration for a seamless transition
  • In-depth analytics and user-friendly UI improve decision-making and efficiency

Top Helpful Reviews

Mama To Be

Jan 21, 2026  on Shopify

The app works well, but support changed our default language without permission after I asked a simple question. It is unacceptable to modify customer settings without notification or consent.

PASDUCHAS

Jan 14, 2026  on Shopify

We have been using this app for just over a month now and we couldn't speak more highly of it! We were suggested Post Co from a friend who also use the platform. Set us was seamless and nothing was an issue. The customisable page is amazing and we even had a few requests to create specific rules that were created by the team. Certainly has streamlines our returns process and has allowed staff more time to work on other projects.

Goldfield & Banks

Jan 13, 2026  on Shopify

PostCo has significantly improved our returns and exchanges flow. It provides clear and insightful information to customers while giving our team everything needed to easily review, approve, or reject requests. The process is seamless and well structured, which has made handling returns far more efficient. The setup support was always helpful and responsive, and we’re very happy with the app and the experience.

BON MAXIE

Jan 08, 2026  on Shopify

Fairly simple process, which is great - very thorough support, unlike previous platforms we've been on. And always open to feedback and assistance with updating things for us as well.

Bprimal Footwear

Dec 08, 2025  on Shopify

We’ve been using PostCo as our returns and exchange portal on Shopify for a few years now, and we love it! The platform is intuitive for both our team and our customers and it has streamlined a process that used to take a lot of time. The customisation options are great - from tailoring the portal to match our brand to setting detailed return rules that suit our workflows. It integrates seamlessly with our shipping partners as well, automatically creating labels without any manual steps on our end. The support team have always been quick to respond, they are knowledgeable and genuinely helpful. Every question we’ve had has been answered promptly with clear guidance, giving us full confidence in the platform.

Heavenly London

Nov 19, 2025  on Shopify

So easy to set up, able to speak to a human easily, this is a very well run app that has made things substantially better for our UX. 10/10 X

Alpha60

Oct 27, 2025  on Shopify

Excellent app - we’ve been using it for years. Felicia is always quick to assist and incredibly helpful. The team continues to roll out great new features regularly.

EQVVS

Oct 23, 2025  on Shopify

We've been using PostCo for our returns and exchange portal on Shopify for quite some time now, and couldn't be happier. The platform is incredibly easy to use, both for our team and for our customers, and has streamlined a process that was taking far too much time previously. The level of customisation is excellent, from making the portal feel unique to our brand, to return rules in the back end that are tailored to fit our needs. It integrates seamlessly with our shipping partners, automatically generating labels and QR codes for customers with no steps needed from us. The real standout is the support team. They're fast, knowledgeable, and genuinely helpful. Any questions we've had have been answered quickly with clear guidance, giving us complete confidence in the platform. If you're looking for a smooth, customisable, and reliable returns and exchange solution for Shopify, PostCo is a fantastic choice. It's made our operations more efficient, and our customers and team happier.

SYLK

Oct 23, 2025  on Shopify

Brilliant returns soultion for our Shopify store. Our customers find it simple and easy to use which has reduced our return emails and overall experience. Support team has been responsive and helpful. My only downfall was not knowing it would cost extra to receive QR on returns. Would defintely recommend.

TEAMM8

Oct 23, 2025  on Shopify

We’ve been using PostCo to manage our returns and exchanges, and it’s been working seamlessly for our store. The app has made the returns process smooth and easy for both our customers and our team. The support team is also amazing — they’re quick to respond and always helpful whenever we have any questions or need assistance. Highly recommend PostCo to any brand looking to simplify their returns process and provide a better customer experience!

More App like this

Track123 Order Tracking logo
(1,434 Reviews)
$9-$699 / Month
  • Free Plan Available
  • Verified

Custom order tracker to build great order lookup experience...

Insureful Shipping Protection logo
(53 Reviews)
$9.95-$29.99 / Month
  • Free Plan Available

Setup shipping protection based on percentage and fixed...

Xcotton Post Purchase Guard logo
(240 Reviews)
  • Free Plan Available

Solutions of shipping protection, return and extended warranty...

Seel Worry‑Free Purchase logo
(191 Reviews)
  • Free Plan Available

Add post-purchase guarantees for returns, shipping, and...

Scroll to Top