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Customer reviews: Pinterest

Develop by Shopify

The Shopify Pinterest app helps merchants seamlessly integrate Pinterest marketing into their stores, driving traffic and sales. This review covers its features, pros, cons, and real user experiences to help you decide if it’s the right tool for your business.

Reviews (1,588)

Overall rating
4.2

What Merchants Think

Pinterest serves as a valuable platform for many users, particularly those seeking to boost visibility and engagement through visual content. Merchants praise its ease of integration with Shopify and the unique opportunities it provides for showcasing products. While it is hailed for its innovative interface and supportive community, some users highlight persistent challenges with account approvals, syncing issues, and customer service that detract from the overall experience.

Key Strengths

  • Easy integration with Shopify.
  • Intuitive interface and navigation.
  • Effective visual marketing tools.
  • Generous advertising credits.
  • Strong community support and engagement.

Common Concerns

  • Issues with account and merchant approval processes.
  • Frequent syncing problems, particularly with Shopify.
  • Lack of responsive and helpful customer support.
  • Complaints about app glitches and crashes.
  • Restrictive policies that some find challenging and opaque.

Final Thoughts

Pinterest is seen by many as a powerful tool for increasing visibility and sales via its vibrant and extensive platform. However, technical issues and customer support deficiencies are prevalent concerns that could affect user satisfaction. Overall, while Pinterest offers substantial benefits, merchants may need to navigate its challenges to fully capitalize on its potential.

MojiTags

Dec 16, 2025  on Shopify

Absoluter Müll! Bereits das zweite mal wurde mein Pinterest Account gesperrt, nachdem ich diese App verwendet habe. Pinterest Support stellt sich dumm und hilft nicht. Shame on you Pinterest!

Sultry and Shimmer

Dec 03, 2025  on Shopify

I've been with pinterest for along time. I get a lot of my business from Pinterest. No problem installing are setting up to my store.

Luma Jewellery

Dec 01, 2025  on Shopify

Awful user experience. Doesn't show you how to sync direct from shopify and was struggling to even link up. Also, When I tried to say 'bad' in my feedback, it said something went wrong, but the 'good' option works which is clearly review directing which is NOT okay. I actually think this is illegal.

Curlew Crafts

Nov 22, 2025  on Shopify

I like it. I am quite new to Pinterest and the app seems to be syncing with my store by some miraculous means, so all good. I keep getting alerts which don't seem to relate to anything though.

Curlew Crafts

Nov 19, 2025  on Shopify

I like it. I am quite new to Pinterest and the app seems to be syncing with my store by some miraculous means, so all good.

Wild Crafted Elixirs

Nov 11, 2025  on Shopify

Having Pinterest integrate with Shopify is a game changer. Already love Pin to have Shopify mixed in and work with Pin love it! Thank you PIN.

Beatriz Bermudez Rothe

Nov 10, 2025  on Shopify

Excelente para hacer tu marketing organico ya que no hace falta gastar o invertir ni un 1$, realmente no vale la pena, porque las personas evitan los anuncios has contenido organico real y funciona genial, recuerda no invertir ni 1$ en anuncios con esta plataforma no hace falta, esto dicho por los mismos expertos trabajadores de pinterest

The Worm that Turned

Nov 03, 2025  on Shopify

Given the size on Pinterest this really is a rubbish app. Many of the links just do not work and it's a nightmare to understand how the feed works. It also is impossible to tailor your feed.

Fayla Ott Books

Oct 21, 2025  on Shopify

Super easy to link my account to Shopify. I liked how convenient it was to download the app, then connect to Pinterest. I'm pretty busy, so anything without major headaches is a plus.

ANSELMÉ

Oct 07, 2025  on Shopify

Just try to make pinterest account for my business hope it helps to spread awareness about my brand

Zachava

Oct 05, 2025  on Shopify

Setting up was a breeze. All configurations took less than 10 minutes. No issues. We look forward to a great relationship with Pinterest.

KillaPunsAndPaper

Sep 26, 2025  on Shopify

Set up was very easy! I loved that connecting to my Shopify account provided me with $100 in ad credits to test out the process. I will for sure continue to use ads when I am out of credits.

Alphonsine Design & Vintage

Aug 20, 2025  on Shopify

Impossible de tout simplement mettre son catalogue sur Pinterest sans fournir d'informations de paiement alors que je ne veux pas créer de campagnes.

My Little Co.

Aug 20, 2025  on Shopify

They said here is an issue with pinterest in shopify. go to channel for more detials. When I go there, it showing nothing. My catalogue is not syncing.

Ponoma

Aug 06, 2025  on Shopify

"Last Result": We've paid USD1600 for 550 visits in 2 months and...1 Add to cart action with 1 order (USD15) and about USD500 for Performance+ campaigns with USD0 conversions. Before, we used Pinterest Ads time to time and didn't request anything except their standard report, but I've decided to check the results for Shopify's Performance+ campaigns. When I asked report on US cities and spent time on our website, your manager (Kylila P - Customer Operations) declined my request with comment: "most of the targeting breakdowns aren’t available for Performance+ campaigns, this limitation extends to City." Then we observed data from our hosting partner, who has confirmed that training bot visits ( from one city!) occur on the same days as your "Ads activities". I would never accuse you of this if your manager provided me with simple data on visits by city and time spent by visitors on our site within the framework of the Shopify campaign - but you stubbornly do not want to do this (I have been begging you for more than a week to provide them). In my opinion, you repeat the scam bot visit practice of Facebook, who attracted bots to our website for our money, and tried to hide it too. No more Ads with you! I don't recommend Pinterest for other Shopify businesses.

Online4Furniture

Jul 31, 2025  on Shopify

difficult to setup - does not even tell me what i need to do properly, has a prompt but when i click on it, it does nothing

Solarispure

Jul 28, 2025  on Shopify

The Perfect app for boosting sales! Excited to drive more conversions to my store with Pinterest. Highly recommend—this is a must-have tool! *****

Crafty Family Creations LLC

Jul 28, 2025  on Shopify

I tried to submit the following through the feedback portal and clicked on the bad option and keep getting Hmm something went wrong. I clicked on good and it wants a review so here you go. Our business has been in business since 2022 doing local craft fairs and custom orders for local businesses but only recently decided to start a website to help promote our business. In the past we didn't have a need for one but now we are trying to branch out and we are being shut out by your company because we have not had a website long enough. I don't understand how having a website for 5 months versus 9 months makes a difference. All you are doing is making it harder for a small business to become more successful.

Red Death Tattoo

Jul 26, 2025  on Shopify

Stuck during setup as per other users, cannot progress through connection steps, and the prompts take me to dead end pages. tried to submit feedback on this, but alas, that didn't even work "Hmm, something went wrong".... you bet it did.

La Boutique de Lydie

Jul 16, 2025  on Shopify

fonctionne mal, aucune conversion Pinterest ne remonte dans Shopify. les mises à Jour catalogue se font mal L'ingestion de produits est en erreur, même quand les Marchés ne sont pas encore publiés sur le site… Plein de choses à revoir

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