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Customer reviews: Pinterest

Develop by PINTEREST inc

Reviews (5,965)

Overall rating
4.6

What Merchants Think

Pinterest serves as a valuable platform for many users, particularly those seeking to boost visibility and engagement through visual content. Merchants praise its ease of integration with Shopify and the unique opportunities it provides for showcasing products. While it is hailed for its innovative interface and supportive community, some users highlight persistent challenges with account approvals, syncing issues, and customer service that detract from the overall experience.

Key Strengths

  • Easy integration with Shopify.
  • Intuitive interface and navigation.
  • Effective visual marketing tools.
  • Generous advertising credits.
  • Strong community support and engagement.

Common Concerns

  • Issues with account and merchant approval processes.
  • Frequent syncing problems, particularly with Shopify.
  • Lack of responsive and helpful customer support.
  • Complaints about app glitches and crashes.
  • Restrictive policies that some find challenging and opaque.

Final Thoughts

Pinterest is seen by many as a powerful tool for increasing visibility and sales via its vibrant and extensive platform. However, technical issues and customer support deficiencies are prevalent concerns that could affect user satisfaction. Overall, while Pinterest offers substantial benefits, merchants may need to navigate its challenges to fully capitalize on its potential.

Leo's Cafe

Mar 17, 2025  on Shopify

I walked away. I do not want an app to publish on my behalf, my entire store or any marketing. I need autonomy, and as per their own admittance they are copying meta to make things simpler. I will use Pinterest the way I choose, thank you.

GAM COLLECTIVE

Jan 01, 2025  on Shopify

Although it took me almost a year to fully set up the app, it is now complete. I hope my store will lead to new customers for gamcollective.com.

Jack Murphy Ireland

Dec 14, 2024  on Shopify

Seems to be ok but sometimes my streams get deleted and I tried to organise the meeting with one of their staff but he never showed up

Slay Boutique

Aug 24, 2024  on Shopify

its a good experience

TrendSetters

Aug 21, 2024  on Shopify

Pinterest helps with my sales. Great for driving my traffic too.

Maximum Ofertas

Jun 29, 2024  on Shopify

testando

Renovski

Jun 17, 2024  on Shopify

I signed up and within five minutes the app was telling me my business doesn't meet the requirements, even though it does. Not a big deal as I wasn't sure about Pinterest anyway. I simply deleted my account. The strange this is, a few hours later I got an email from someone at Pinterest telling me my company is a perfect fit and would I like to schedule a call. I'm being generous and giving the app three stars because I'm assuming this is just some glitch with their app.

Malliya

Mar 22, 2024  on Shopify

So far it's good

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