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Customer reviews: Opus Cart Upsell Cart Drawer

Develop by Opus Team

Reviews (250)

Overall rating
5

What Merchants Think

Overall, merchants are extremely positive about the "Opus Cart Upsell Cart Drawer" app. They praise its effectiveness, user-friendly design, and outstanding customer service. Many reviewers emphasize the app's impactful features in improving cart conversion rates and average order value (AOV), often noting that such functionality is exceptional for a free app. The support team is frequently commended for their responsiveness and willingness to assist with customized solutions, making merchants feel valued and supported.

Key Strengths

  • Outstanding customer service team, frequently highlighted by name (e.g., Vivian, Katie, Lulla, Mia, Lucas), offering quick and personalized support.
  • Effective upsell and cross-sell features that have positively impacted customer conversion rates and average order values.
  • User-friendly interface that is easy to set up and use.
  • High level of customization options, allowing merchants to tailor the app to their specific needs.
  • Free access to premium features that typically require a fee in other applications.
  • Seamless integration with other apps and functionalities (e.g., multi-currency support, custom CSS).

Common Concerns

  • A few initial setup challenges, which were typically resolved with support assistance.
  • Some users desire additional feature options, such as checks on upsell based on total cart value.

Final Thoughts

The "Opus Cart Upsell Cart Drawer" app receives high praise from merchants for delivering exceptional value with a comprehensive suite of features, especially considering it is free. It is heralded for the exceptional support team that goes above and beyond to assist users with effective solutions and tailored customizations. The app stands out as a preferred choice for boosting cart conversions and overall store performance.

Reflo

Dec 19, 2024  on Shopify

I couldn't have asked for more prompt and personable service from Katie! The cart drawer was personalised to our brands guidelines and has already helped streamline the conversion funnel.

Ascending Lifters

Dec 19, 2024  on Shopify

Katie went above and beyond to help me. She solved my issue and also proposed ideas for what I can improve on without me even telling her or noticing. Customer service was extremely good.

Louis Jewels

Dec 19, 2024  on Shopify

They activate premium features for free - just chat with the support and in 1 minute you will have everything for free, while with other apps you have to pay for the same. Katie was very kind, supportive and super-fast, thank you! This is the best solution ever for Upselling.

Limited Edt

Dec 18, 2024  on Shopify

I was assisted by Lucas and he was very helpful and attentive to my requests. I like the Opus app so far as it fits my needs. Its customizable too which is great. And customer service is prompt, reliable and helpful.

OzSox

Dec 17, 2024  on Shopify

Lucas from customer service was very helpful and attentive! They were able to help me with all of my problems.

Love Jesus

Dec 17, 2024  on Shopify

Instead of ignoring my special request, Opus went above and beyond to fix my issue. I have a subscription company, and the upsell only allowed one time product upsells. They were able to connect with my subscription app devs, dig into the shopify documention, and enable upsells to subscriptions. Communicated clearly and resolved my issue. A++

Luvilash

Dec 17, 2024  on Shopify

First-class customer service! KATIE has been a great help and has been very patient in helping me out.

RetroNanix

Dec 12, 2024  on Shopify

The app is easy to use. They have a very responsive support that is happy to help with customization and troubleshooting. I highly recommend it.

Prestige Coffee

Dec 11, 2024  on Shopify

Cannot believe an app like this is free. I hardly leave feedback but holy moly you just don't get this level of customization or service with other free apps. It's made cart upsells so easy, and Vivian went above and beyond to help me within 2 minutes of me reaching out via their live chat. Literally absolutely brilliant. Thank you so much Vivian and team!

ProvCustom

Dec 11, 2024  on Shopify

Great APP! I have tried so many different slide cart apps, but nothing beats Opus. It is very helpful to POD seller. Great customer service! VIVIAN is the best!

Prale Semijoias

Dec 11, 2024  on Shopify

O app é muito bom, e tem muitas funcionalidades. Fui atendida pelo Lucas e Vivian e eles foram perfeitos, me ajudaram em tudo que solicitei. Recomendo muito o app, dá pra fazer várias alterações ajustar conforme o estilo da sua loja!

ExpediCamp

Dec 11, 2024  on Shopify

This app is amazing! I love it! The features are user-friendly, but the real highlight is the support team. Huge thanks to KATIE from OPUS for her patience, kindness, and exceptional help. Her support made the experience so much easier. Highly recommended!

Vitamii

Dec 11, 2024  on Shopify

I am absolutely thrilled with the new cart design implemented on my Shopify store! Katie and Mia from the OPUS team were incredibly professional and responsive throughout the entire process. Their support was outstanding—they listened to my needs, provided tailored solutions, and ensured everything was seamlessly executed. Their expertise and dedication made the entire experience smooth and enjoyable. The final result exceeded my expectations and significantly enhanced the user experience on my site. I highly recommend OPUS to anyone looking for a reliable and skilled partner. A huge thank you to Katie and Mia for their remarkable work!

Wild Crazy Paws

Dec 10, 2024  on Shopify

I finally managed to upgrade my cart and customize it. But I wouldn't have been able to do it without Katie's help, she did an amazing job assisting and recommending me.

Cerise Jewelry

Dec 09, 2024  on Shopify

Needed a bit of help setting up from customer service but Lulla was great and got it figured out quickly. Excited to start using this app for my store.

ivory-sydney

Dec 09, 2024  on Shopify

Ladies & Gentlemen, this app is by far the best one!!!!! The Team & LULLA are amazing. They helped out with any kind of questions or issue immediately. they are providing an OWN DEV and always deliver to 100%. and the best thing is- its for free!!! There are so many apps on the market for 15 - 30$ without any help or dev in the background. 100% recommendation. Thanks for doing this

Kpretty.com

Dec 08, 2024  on Shopify

Opus does a great job doing what it claims. I was looking for an app that I can customize Cart page and Opus was one of very few that could do so. Support is amazing. Lucas went above and beyond to provide technical solution in no time. I was truly impressed. Please keep up the good work and be successful! Thank you!!

doyos

Dec 08, 2024  on Shopify

It has truly transformed our online store's performance. Easy to set up and customize to match our brand perfectly Powerful upsell and cross-sell features that have significantly increased our average order value. Intuitive interface for creating targeted offers based on cart contents. Sleek slide-out cart drawer that customers love. Progress bar and free gift offers that incentivize higher spending. Detailed analytics to track performance and optimize our strategies. Responsive customer support team that quickly resolves any issues. Since implementing this app, we've seen a noticeable boost in sales and customer satisfaction. Recommended

Inacril

Dec 08, 2024  on Shopify

So easy to set up and the customer service is great if you have any questions! 10/10 would recommend

Canine Originals

Dec 06, 2024  on Shopify

I cant believe this app is free! It does everything I need it to do, and the support from the team has been great.

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