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Customer reviews: Opus Cart Upsell Cart Drawer

Develop by Opus Team

Reviews (244)

Overall rating
5

What Merchants Think

Overall, merchants are extremely positive about the "Opus Cart Upsell Cart Drawer" app. They praise its effectiveness, user-friendly design, and outstanding customer service. Many reviewers emphasize the app's impactful features in improving cart conversion rates and average order value (AOV), often noting that such functionality is exceptional for a free app. The support team is frequently commended for their responsiveness and willingness to assist with customized solutions, making merchants feel valued and supported.

Key Strengths

  • Outstanding customer service team, frequently highlighted by name (e.g., Vivian, Katie, Lulla, Mia, Lucas), offering quick and personalized support.
  • Effective upsell and cross-sell features that have positively impacted customer conversion rates and average order values.
  • User-friendly interface that is easy to set up and use.
  • High level of customization options, allowing merchants to tailor the app to their specific needs.
  • Free access to premium features that typically require a fee in other applications.
  • Seamless integration with other apps and functionalities (e.g., multi-currency support, custom CSS).

Common Concerns

  • A few initial setup challenges, which were typically resolved with support assistance.
  • Some users desire additional feature options, such as checks on upsell based on total cart value.

Final Thoughts

The "Opus Cart Upsell Cart Drawer" app receives high praise from merchants for delivering exceptional value with a comprehensive suite of features, especially considering it is free. It is heralded for the exceptional support team that goes above and beyond to assist users with effective solutions and tailored customizations. The app stands out as a preferred choice for boosting cart conversions and overall store performance.

Authentize

Feb 12, 2025  on Shopify

The app is amazing, and the customer support is top-notch! Big thanks to Katie and Dev Mia for the quick help!

vooki.in

Feb 12, 2025  on Shopify

We've had an amazing experience with Opus. Their support team (Vivian) is always responsive and goes above and beyond to assist us. The features they offer are user-friendly, making our workflow seamless. Highly recommend them for anyone looking for reliability and excellence!

The Bod Society

Feb 10, 2025  on Shopify

This is by far the best cart upsell plugin we've used. After using another cart-upsell plugin (MC), we had no support and the cart was giving away way too much for free. Allowing our customers to get free gifts, plus use coupons and we got told there was no way to fix it. We paid around $20 AUD per month for the plugin, but we decided to give Opus a go and WOW, it's free and the support from Vivian has been nothing short of amazing. Vivian has been so attentive and follows up to see how we went with implementing some work-around ideas she had so we can make Opus work for the gifting system we have. Nothing was too difficult and instead of saying "our app won't do that" she found alternative solutions for us. Our cart upsell now works perfectly and we couldn't be more happy. Thank you Vivian for your help - you're an asset to Opus :) and thanks to Opus for creating a great, user-friendly app

Hesselager Energi

Feb 10, 2025  on Shopify

Great app and even greater customer service! In 30 min I had 4 custom changes made - How great is that?!

Pine Pilates Club

Feb 10, 2025  on Shopify

VIVIAN, KATIE and dev MIA all of them do an excellent job and really fast, 10000% Recommend this app and these people

Brevora

Feb 10, 2025  on Shopify

This is the best free Cart drawer that i've ever used, it works very perfect and they have the best customer service especially Vivian and Mia. If you’re looking to boost your conversion rates and upsells, this is the best one so far.

LUMENS - Objets personnalisés

Feb 09, 2025  on Shopify

Merci à Katie pour son aide et son temps. c'est très applicable d'avoir de l'aide ! Je vous recommande vivement cette application. Au plaisir !

Unidenti

Feb 07, 2025  on Shopify

Very good app. His attention to the public is brilliant. I am especially very grateful to Vivian and Mia

Vertu

Feb 06, 2025  on Shopify

I like this app, and the support team is an amazing team and very corporative. their response is fast and the way how they work with me was very nice. i highly recommend this app with no doubts. VIVIAN, LULLA and dev MIA Big thanks for you...

adashofme

Feb 06, 2025  on Shopify

Its a great app just stated with the integration and a special thanks to VIVIAN and dev MIA form Support team who made the onboarding and installation process so easy and smooth for me. They resolved all the errors and problems I was facing Thanks a lot team.

La Vinoterie

Feb 05, 2025  on Shopify

An ultra-efficient application that's easy to learn, and above all ultra-efficient support, even more so for a free app. Many thanks to Lulla

talking hands flipbooks

Feb 05, 2025  on Shopify

Opus Cart Upsell offers incredible value! It's easy to use, and for a free app, it truly exceeds expectations. The customer support is also really great and extremely responsive - Lulla was super helpful and made sure I had everything I needed. Highly recommend this app for anyone looking to enhance their Shopify store without breaking the bank!

PawPals.dk

Feb 04, 2025  on Shopify

Simply AMAZING. The app is so easy to use, and a lot of custimazation options to match my store. The Cart drawer have honestly improved the conversion rate and AOV in the space of two weeks. The customer service responds fast and they have helped me make adittional changes. This has to be on top of my favorite apps for shopify. Thank you so much Lulla, Mia and the rest of the team

TACA

Feb 03, 2025  on Shopify

VIVIAN, LULLA and dev DAVID have been amazing in helping me add functions that are not standard on the opus cart and help integrate their app with other third party apps to work seemlessly! I would 1000% recommend this app just for the support that I've received alone. The app is also good, but Vivian, Lulla, and David really helped me so I don't have to keep looking for a slide cart that can work with our already functioning website.

Farm Difference

Feb 03, 2025  on Shopify

This app is awesome at increasing average order value! The upsell and cross-sell features are incredibly effective, and the customizable slide-out cart makes for a seamless shopping experience. On top of that, the support team is outstanding—Katie went above and beyond to assist us.

CLOTHO STORE

Feb 03, 2025  on Shopify

The support is amazing and I could get attention in each detail. Lulla from support team has help me with my question

BrightBarCo

Feb 02, 2025  on Shopify

great app and the support team are very helpful, they have helped me on several occasions. Vivian and Lulla just helped get everything running on my store!

Botanical Wear

Jan 31, 2025  on Shopify

It was easy and quick to set up. When I did have a question, Lulla from their support team was very professional and able to guide through a step that I overlooked.

Lepas

Jan 30, 2025  on Shopify

I must say this the best free app for any shopify store, and the team is amazing specially LULLA ,Quick response and more customization options

Ortho Prime

Jan 27, 2025  on Shopify

I thank LULLA because she gave me in extraordinary assistance, a very knowledgeable and professional figure. He advised me how to solve some problems and it was very easy to solve them

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