The app is great! You can set it up quickly and it really allows for excellent customization. I requested a modification to a button, and Katie's support was very fast and efficient. She passed the request to the development team, where Mia made the changes in no time. I'm very grateful to both of them.

LULA IS THE BEST COSTUMER SERVICE IN THE WORLD. She help us beyond our requirements. Quick, smart and very kind. With love, EASYPROTEIN TEAM.

100% very good app, lots og help with customizacion from ryan and vivian went extra mile, and the app is really good.

KATIE provided excellent support. She responded quickly in the chat and was very kind in addressing my requests. I highly appreciate both the quality of this app and the support provided.

Great App I think in future this app can be improved more and more currently they have improved very much and their staff is really amazing and solves the issues quickly and always ready for help Specially LULLA & KATIE Thank you.

Great customer service - super fast and responsive. They helped write custom CSS code to further customize the cart to better match my site theme settings. Shout out to Customer Service Rep Lulla :)

Excellent App, Special Thanks to Katie and the developper Mia. They took the time to fix my issues. Thank very much !!

Lulla was unbelieveably helpful! She answered my questions quickly and effectively. Excellent service. Regarding the app itself, every feature I was looking for is there. I definitely recommend!

Amazing service! KATIE and LULLA provided personal attention, were always available, and did everything they could to help me. This isn’t just some robotic response – they truly listen, understand my needs, and try to find the best solution. A great customer experience! Thank you so much!

Just started to use these app and hope to improve my conversion rate on the store. The design of app sections is great and thanks to Lulla for helping me with the customisation.

Un supporto eccezionale: professionale e sempre disponibile! di LULLA ✨ Ho avuto il piacere di ricevere assistenza da LULLA e ne sono rimasto entusiasta! Con infinita pazienza e competenza, mi ha aiutato a risolvere qualsiasi tipo di problema, fornendo risposte chiare e precise in tempi rapidissimi. La sua gentilezza e la capacità di capire le mie esigenze mi hanno fatto sentire davvero seguito e supportato. Non posso che dare 5 stelle a questa straordinaria assistente, che ha dimostrato di saper offrire un servizio di altissima qualità. Grazie di cuore, LULLA! Spero di poter contare ancora sul tuo aiuto in futuro.

J'ai téléchargé Opus au lancement du site pour paramétrer des cadeaux offerts à partir d'un certain montant de panier et pour afficher les remises et les cadeaux de ces paliers et j'en suis très satisfaite ! L'application fonctionne très bien et quand je rencontre un souci, le support est très réactif ! J'ai échangé avec Lulla et Katie et à chaque fois elles ont su m'accompagner dans la résolution de mes problème avec une grande patience. App au top

Quick & easy customer support, Timely solution to queries LULLA and dev DAVID were helpful in getting few issues sorted easily. The app was easy, quick to install and activate with many customizations as needed. Great work team!

Great app that meets all my needs ! The customer service is excellent and Vivian was very supportive. I fully recommend.

I was just trying the free version to enable some upselling items directly in the cart drawer. And it works perfectly! I had to change the app for my product optoins though, because mine (as most of available product options apps) was not compatible with Opus, leading to problems during checkout. I'm using the Avis Product Options App now, and this works perfectly together with Opus). Also, if you want to track the analytics to know how many upsells this app generates from your cart drawer, you have to accept that there is a property added to your upsold products that gets displayed on the customer order confirmation notification (email) etc. that looks like this: "__cd_opus_UpSell: xxxxxxx". Apparently, they can remove it for you, but then there is no way to track the number of upsells on the App's dashboard, which would be bad too. This is important to know and to inform yourself about beforehand. Other than that, the support from the team, especially from LULLA during my European evening time, was an outstanding experience, really. I never experienced a customer success agent as motivated like her. I'm still amazed by her way to help me: She was not only reacting instantly, guiding me through some special settings that I overlooked at a first glance, but she also checked my shop's frontend on her own and came up with some great ideas for CSS coding to match the Opus Upsell Cart Drawer's look & feel with the rest of my shop (e.g., making the button's corners rounded, and applying the same font family as I have in my shop). The crazy thing about it: I did not even ask for it! LULLA simply noticed this room for improvement on the fly, and she suggested to apply the needed CSS code. When I gladly accepted this idea, she implemented it within a single minute. Overall, a fantastic service and very useful app - highly recommended!

The app is very robust and much better then anything I have seen on the market. Any issue that I had was solved by my support agent LULLA within a matter of minutes. Highly recommend.

Needed some font customizations as our target audience is older. Within minutes Lulla with customer support was abe to assist with making those changes happen.

app is great but need some more functions like: how to display many discount coupons and also if we choose rewards( free gift) then in cart page it shows selected product, rewards but not shows the upsells products without scrolling the cart page. all these 3 should shows on cart page without scrolling. I think in future this app can be improved more and then I will give it 5 star. By the way staff is really amazing . LULLA & KATIE Thank you.

Must-Have for Increasing average order value ! its a game-changer! Since installing this app, we’ve seen a noticeable increase in our average order value. The upsell and cross-sell features are easy to customise, and the app integrates seamlessly with our store. the support is top notch. specially Katie.

The customer service is EXCELLENT. Specifically Katie and Lulla who truly went above and beyond to help me. They both saw some inconsistencies in the design of my website and with my approval update the design to make it look better! At no charge!?!? I highly recommend using this app. The app is great and their customer service is even better.