What Merchants Think

Overall, merchants are extremely positive about the "Opus Cart Upsell Cart Drawer" app. They praise its effectiveness, user-friendly design, and outstanding customer service. Many reviewers emphasize the app's impactful features in improving cart conversion rates and average order value (AOV), often noting that such functionality is exceptional for a free app. The support team is frequently commended for their responsiveness and willingness to assist with customized solutions, making merchants feel valued and supported.

Key Strengths

• Outstanding customer service team, frequently highlighted by name (e.g., Vivian, Katie, Lulla, Mia, Lucas), offering quick and personalized support.
• Effective upsell and cross-sell features that have positively impacted customer conversion rates and average order values.
• User-friendly interface that is easy to set up and use.
• High level of customization options, allowing merchants to tailor the app to their specific needs.
• Free access to premium features that typically require a fee in other applications.
• Seamless integration with other apps and functionalities (e.g., multi-currency support, custom CSS).

Common Concerns

• A few initial setup challenges, which were typically resolved with support assistance.
• Some users desire additional feature options, such as checks on upsell based on total cart value.

Final Thoughts

The "Opus Cart Upsell Cart Drawer" app receives high praise from merchants for delivering exceptional value with a comprehensive suite of features, especially considering it is free. It is heralded for the exceptional support team that goes above and beyond to assist users with effective solutions and tailored customizations. The app stands out as a preferred choice for boosting cart conversions and overall store performance.