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Customer reviews: Opus Cart Upsell Cart Drawer

Develop by Opus Team

Reviews (244)

Overall rating
5

What Merchants Think

Overall, merchants are extremely positive about the "Opus Cart Upsell Cart Drawer" app. They praise its effectiveness, user-friendly design, and outstanding customer service. Many reviewers emphasize the app's impactful features in improving cart conversion rates and average order value (AOV), often noting that such functionality is exceptional for a free app. The support team is frequently commended for their responsiveness and willingness to assist with customized solutions, making merchants feel valued and supported.

Key Strengths

  • Outstanding customer service team, frequently highlighted by name (e.g., Vivian, Katie, Lulla, Mia, Lucas), offering quick and personalized support.
  • Effective upsell and cross-sell features that have positively impacted customer conversion rates and average order values.
  • User-friendly interface that is easy to set up and use.
  • High level of customization options, allowing merchants to tailor the app to their specific needs.
  • Free access to premium features that typically require a fee in other applications.
  • Seamless integration with other apps and functionalities (e.g., multi-currency support, custom CSS).

Common Concerns

  • A few initial setup challenges, which were typically resolved with support assistance.
  • Some users desire additional feature options, such as checks on upsell based on total cart value.

Final Thoughts

The "Opus Cart Upsell Cart Drawer" app receives high praise from merchants for delivering exceptional value with a comprehensive suite of features, especially considering it is free. It is heralded for the exceptional support team that goes above and beyond to assist users with effective solutions and tailored customizations. The app stands out as a preferred choice for boosting cart conversions and overall store performance.

Trauernde Tierliebhaber

Jan 13, 2025  on Shopify

I am absolutely impressed with this app! I especially want to highlight the amazing support. Vivian and Lulla helped me incredibly quickly and professionally with my issues. All problems were resolved in no time, and they were both very friendly and efficient. The customer service is truly exceptional and a real highlight. The app itself works flawlessly and offers great customization options for the cart. Highly recommend!

LabsValleySAPI

Jan 10, 2025  on Shopify

amazing support, i have some problems with my theme and Katie from the Opus Team Helps me to find a solution, the best plugin, thank you very much

Snauff.com

Jan 10, 2025  on Shopify

These Guys Are AMAZING! Great value for this app everything you need to boost conversion in the drawer is here. The customer service is outstanding they respond very fast and apply almost all changes that you need and not see in the general options. Keep it up guys ! Thanks to Lulla and all the team members :) ( Waiting for reduced mobile drawer width )

Patent Prime

Jan 09, 2025  on Shopify

Amazing app and excellent support! Lulla, Vivian, and Katie were super helpful, professional, and kind. Highly recommend!

EYEWEAR AMSTERDAM ®

Jan 08, 2025  on Shopify

LULLA was incredibly helpful and provided outstanding support throughout the process. Their quick responses and attention to detail made everything so much easier. Highly recommend!

Casamera

Jan 08, 2025  on Shopify

One of the best support teams out there. I tried many apps to accomplish what I wanted to show in the cart drawer and only the Opus app was able to get it done. Its working wonderfully, increasing AOV and doing it automatically. Again, their support team is fantastic. Shout out to Lulla!

Djurslottet

Jan 07, 2025  on Shopify

I had the pleasure of working with Vivian from the Opus Support Team, and she was amazing! She was incredibly responsive and helpful throughout the entire process. Not only did she guide me through customizing my cart, but she also went above and beyond to make sure everything looked perfect. Vivian and Mia worked together to resolve all my issues, and I’m really impressed with their dedication to ensuring my experience was smooth. She made sure to explain every step clearly and followed up on every request. I highly recommend their service to anyone looking for top-notch support! Thank you so much, Vivian!

My Store

Jan 07, 2025  on Shopify

this app is very amazing and useful. and support team doing quakily response and fixed issue and bugs Thank you so much

SoftFeel

Jan 07, 2025  on Shopify

A free app that provides all the functionalities including their 24/7 support if you need customisation. Definitely would recommend to anyone running a ecom store or dropshipping. Thank you Katie, part of support team & the developer Mia

StopBouchon

Jan 06, 2025  on Shopify

App runs smoothly with modern design. Also the support team is polite and caring ! so yeah absolutely good app , i recommend Without forgetting Vivian Too , very nice and polite, Thank you !!

SPEED DEMON

Jan 05, 2025  on Shopify

The customer support is outstanding! I had a bunch of customization requests, and Lulla was a total rockstar! She helped fulfill every request, and even contacted the dev team to make quick changes on the fly. The cart ux is beautiful and will help increase my store's conversion. Super happy with the app!

DexGlove

Jan 04, 2025  on Shopify

Great App. Offering so much high quality services for free. And apart from everything else their customer service is great and Katie is wonderful. Recommeded

BetterHealth

Jan 01, 2025  on Shopify

I spoke to vivian from opus cart, they are amazing and this is literally a untapped cart app right now since the visuals of this app is just amazing,

Noctesia

Jan 01, 2025  on Shopify

I promised I would, so here's my review of this application! In short: Simply magical! The app does it all, for free. The reward system, the upsell, the design of the basket which is brilliant, really the most beautiful design I've seen yet. And what can I say about the customer support system? It's fast, efficient and goes out of its way to solve problems. Highly recommend!

Guineapet

Dec 28, 2024  on Shopify

The app is working great. Good functions and design options. Lulla provided great customer service....on a Sunday! ;) Thank you, guys!

ZESIA

Dec 27, 2024  on Shopify

This App. is the best on the Market, super clean, easy to use, advance features thanks to both Katie & Vivian and the Development team. For helping us with some customization to match our theme. Def. be back in future highly recommend Opus Cart Drawer, they are future proofing their app. unlike other apps this is unique.

Blisss.Paris

Dec 26, 2024  on Shopify

Great all-in-one app that handles the cart, rewards, etc. A big thank you to Lulla, my support agent, for her help!

NOOL

Dec 24, 2024  on Shopify

Great App, i am dont belive that this App is free ! great support and customer service that I got from Katie (one of the best), quick and so Kind. this App have everything I think for improve cart drawer. so Thankfull !

LovelyPhrases

Dec 23, 2024  on Shopify

I've tried a lot of different apps to boost my AOV, and so far, this app has all the makings of a great one. It can add rewards, upsells, trust badges, and much more. The best part? It's FREE. A free app wouldn't offer any decent support, but Lulla from the support team answered all my questions and helped me resolve them step by step. Her response time is always less than 2 minutes whenever I have a question, which exceeds my expectations. I'll choose them in the future for any comparable apps. The support alone makes it a no-brainer.

Smart Armor ™

Dec 20, 2024  on Shopify

Highly recommend this app! It has tons of features, and the support team is very helpful, especially lulla. great experience overall!

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