Reviews: Kickflip ‑ Customize Products

Customer reviews: Kickflip ‑ Customize Products

Reviews (146)

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What Merchants Think

Overall, merchants are impressed with "Kickflip ‑ Customize Products" for its customization capabilities, user-friendly interface, and exceptional customer support. Merchants appreciate how the app enables detailed product customization options, enhancing their businesses. However, some users have reported concerns about pricing changes, system stability, and the app’s back-end functionality.

Key Strengths

Highly customizable options with a simple interface.
Exceptional customer support, with fast and effective assistance.
Integration capabilities with Shopify, allowing seamless use for many users.
Support for complex product customizations, including features like live preview.
Payment structure is favorable for small businesses with a pay-as-you-go model.

Common Concerns

Significant price increases recently, from $50 to over $350 per month.
Issues with inventory management and pricing not integrating seamlessly with Shopify’s settings.
Delays in support response times and unresolved back-end functionality issues.
Challenges with SKUs generation for variations, causing logistical issues.
Limited feature set that may not support larger scale operations.

Final Thoughts

"Kickflip ‑ Customize Products" is widely viewed as an innovative and powerful tool for merchants looking to offer customizable products. Its strengths in customization and exceptional customer service set it apart. However, the pricing and back-end issues could be potential barriers for some businesses. Overall, it remains a recommended app for small to medium-sized businesses looking for customization options on Shopify.

LidMods

Apr 12, 2024 on Shopify

Without it, my business idea would never have been possible! Their customer support is also incredibly responsive, answering the many questions I've had during the build phase of my product customisation tool.

Proseiko

Apr 12, 2024 on Shopify

Parfait ! Juste dommage de ne pas proposer plus d'option de plan. Un plan (minimum!) entre le Pay as you grow et le Entreprise ne serait pas de refus ! Mais l'application est excellente ! Et le SAV est excellent

Saveit Furniture

Mar 20, 2024 on Shopify

Amazing App Not like any other Customization product The have so many features and their builder is amazing, it has logic and masks, and color multiply And overall, they are pay as you go model, which is great for new businesses Their support is good as well, and they usually try to help as fast and as much as they can

doggylee

Jan 30, 2024 on Shopify

This innovative app takes personalization to a whole new level, allowing users to tailor products to their unique preferences. The support guided me through the entire process. Top support and shootout Elisabeth!

Artsfighters

Jan 26, 2024 on Shopify

Amazing App ! Kickflip has full set of features to support our "DO IT YOURSELF- CUSTOM" apparel offer. On top of that is super user friendly, easy to use with responsive and competent support.

Love From Ireland

Jan 24, 2024 on Shopify

If you sell customised products, give Kickflip some serious consideration. The interface is simple and clear to use, and mobile compatible. When you create your products in the app, customers can personalise products according to the options you stipulate. It is A VERY flexible product customisation tool. I tried out many other apps before I found Kickflip and this app is head and shoulders above the rest. It did take me some time to learn how to build my products but there are lots of help videos and I got great online support from Elisabeth and Cindy too.