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Customer reviews: Kickflip product configurators

Develop by Kickflip

MyCustomizer is a powerful Shopify app that enables merchants to offer customizable products, boosting customer engagement and sales. This review covers its features, pros, cons, and real user feedback to help you decide if it's the right fit for your store.

Reviews (153)

Overall rating
4.4

What Merchants Think

Overall, merchants are impressed with "Kickflip ‑ Customize Products" for its customization capabilities, user-friendly interface, and exceptional customer support. Merchants appreciate how the app enables detailed product customization options, enhancing their businesses. However, some users have reported concerns about pricing changes, system stability, and the app’s back-end functionality.

Key Strengths

  • Highly customizable options with a simple interface.
  • Exceptional customer support, with fast and effective assistance.
  • Integration capabilities with Shopify, allowing seamless use for many users.
  • Support for complex product customizations, including features like live preview.
  • Payment structure is favorable for small businesses with a pay-as-you-go model.

Common Concerns

  • Significant price increases recently, from $50 to over $350 per month.
  • Issues with inventory management and pricing not integrating seamlessly with Shopify’s settings.
  • Delays in support response times and unresolved back-end functionality issues.
  • Challenges with SKUs generation for variations, causing logistical issues.
  • Limited feature set that may not support larger scale operations.

Final Thoughts

"Kickflip ‑ Customize Products" is widely viewed as an innovative and powerful tool for merchants looking to offer customizable products. Its strengths in customization and exceptional customer service set it apart. However, the pricing and back-end issues could be potential barriers for some businesses. Overall, it remains a recommended app for small to medium-sized businesses looking for customization options on Shopify.

beyondGREEN biotech™

Apr 12, 2024  on Shopify

App is really good but few limitations like can not add product description, can not delete product, though you can archive. But overall loved the app and customer support also great, always ready to help. keep going and improving. Thanks

Proseiko

Apr 12, 2024  on Shopify

Parfait ! Juste dommage de ne pas proposer plus d'option de plan. Un plan (minimum!) entre le Pay as you grow et le Entreprise ne serait pas de refus ! Mais l'application est excellente ! Et le SAV est excellent

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