If your store sells less than $10k USD per month in customized products, then sadly this app ISN'T for you. The Kickflip Customizer is a great add-on for my online store, and the company has improved its features over time. However, its implementation can be inflexible, and there's still room for improvement in its overall functionality. The support staff has always been helpful and has worked with me to resolve code issues. While their assistance is excellent, communication can sometimes be difficult due to different time zones. ​I had previously given the app a 5-star rating, but I've recently lowered it. This change came after I received an email from Kickflip stating that the "pay as you grow" plan was being canceled and replaced with a much higher monthly subscription plus a per-transaction fee. ​Unfortunately, this new pricing model is no longer affordable for small businesses like mine that are trying to grow their store. It's a shame to see only one pricing tier and no option for a smaller monthly fee with a higher per-transaction charge - a model that would be much better for those on the Shopify Basic plan. I also don't think the app is developed enough to justify the single tier option.

I’m genuinely so disappointed, because I really want Kickflip to work for my business—but I’ve run into constant issues that haven’t been resolved. I’ve spent months trying to build out custom product options for bulk custom magnets and stickers, and I continue to receive blank orders through the app—almost daily. These orders come through with no selections made and no charge to the customer. Building the logic for my use case was extremely time-consuming, and there wasn’t a perfect solution for what I needed—but I still managed to work around the limitations and get it functioning. From the customer-facing side, everything looks and works beautifully. But despite all the effort I’ve put in, I’m now at the point where I feel like I have no choice but to remove the app from my shop, which makes me really sad. I’ve gone through every possible configuration with a fine-tooth comb. All options have pricing, all logic is correctly set up, and everything appears to function as expected from the customer’s perspective. Still, the issue persists. Initially, support told me it might be related to Google Ads configurations. I removed the listings from Google Ads entirely, but the problem continues. I’ve been told multiple times that the issue was resolved—but unfortunately, it hasn’t been. At one point, all of my logic was correct, but pricing wasn’t displaying for certain options. Support was able to fix that—but even after, I’ve only been able to capture one legitimate sale with actual data attached. The most concerning part is that customers seem to be able to place blank, $0 orders repeatedly, with no selections—and somehow, it still collects full customer information. I’ve tried reaching out to these customers, but I never get a response. I don’t know if these are accidental, the result of a glitch, or something else entirely—but it feels like a serious flaw in the system. I want to keep using Kickflip because it has real potential, especially for products with lots of customization. But given the amount of time I’ve sunk into building everything, it’s heartbreaking to have to walk away from it due to persistent, unresolved issues.

We've been using this app to set up a custom made clothing item. The whole process has taken weeks a lot of cash invested in 3D models. That makes the whole limitation I'm about the describe even more frustrating.  When products are created as variations they are SKU-less. That means if your using an IMS or shipping app to process orders after checkout (one that requires a SKU like many do) you're not going to have much luck. Lesser custom apps often give you options. Either replicate the source SKU for each variant or even add numbers sequentially. We use a few of them successfully already. These small but essential function really show when an app that has considered the backend needs of merchants. Kickflip has a heavy focus on front end UI and that's great since it's key for the product, but the backend is not really suitable for any business of scale.  The response from support for this issue was "this is eye opening and we appreciate it. However, unfortunately, it is not possible to do this." Well...thanks. We're currently unsure if, even after our investment we can make this app worth for us logistically. I suspect we'll try it and manually link products to orders in the short term but it's very disappointing when a simple code change to variant generation would have solved this. 5 stars for ambition. 2 for implementation on Shopify.  ------ Response to Kickflip's response: We want to be clear this is NOT feedback on variants linked to inventory level. All our SKUs are made to order anyway. This is simply the manner with which new variants created in Shopify by the app have no SKU given to them when they hit the checkout. This is a simple API/App fix (other apps can generate this kind of variants) and not a complex feature we're discussing here. This is the second time your team haven't quite understood the issue we've raised so perhaps we're not being clear enough. However, it seems based on your response that nothing is in the pipeline.