Reviews: Kickflip ‑ Customize Products

Customer reviews: Kickflip ‑ Customize Products

Reviews (146)

Overall rating

4.6

5

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4

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What Merchants Think

Overall, merchants are impressed with "Kickflip ‑ Customize Products" for its customization capabilities, user-friendly interface, and exceptional customer support. Merchants appreciate how the app enables detailed product customization options, enhancing their businesses. However, some users have reported concerns about pricing changes, system stability, and the app’s back-end functionality.

Key Strengths

Highly customizable options with a simple interface.
Exceptional customer support, with fast and effective assistance.
Integration capabilities with Shopify, allowing seamless use for many users.
Support for complex product customizations, including features like live preview.
Payment structure is favorable for small businesses with a pay-as-you-go model.

Common Concerns

Significant price increases recently, from $50 to over $350 per month.
Issues with inventory management and pricing not integrating seamlessly with Shopify’s settings.
Delays in support response times and unresolved back-end functionality issues.
Challenges with SKUs generation for variations, causing logistical issues.
Limited feature set that may not support larger scale operations.

Final Thoughts

"Kickflip ‑ Customize Products" is widely viewed as an innovative and powerful tool for merchants looking to offer customizable products. Its strengths in customization and exceptional customer service set it apart. However, the pricing and back-end issues could be potential barriers for some businesses. Overall, it remains a recommended app for small to medium-sized businesses looking for customization options on Shopify.

EVOLVENS-BUDAPEST

Feb 02, 2025 on Shopify

Kickflip was 50 USD / month a few month ago. Now I paid more the 350 USD for the same service. It was at least three general systems failures in the last 5-6 month. There are no new features or more stable system. Just 5 times higher price! Why?

Labo Mono

Nov 02, 2024 on Shopify

Starting with the good: a beautiful and really simple to use interface, both on the builder end and consumer end, well done on that. But we're now facing several issues which are making it now impossible to continue using this app. 1) Inventory management: not linked to Shopify, making it a nightmare to update and know when we're out of stock. Especially with 2 warehouse Locations. 2) The app does not apply your store's Market pricing. So if you're having certain market's with a price % adjustment set up in your Market settings on Shopify, Kickflip will ignore that, resulting in incorrect prices displayed before adding to cart. 3) The tipping point for us and worst part: Customers can place an order on out of stock SKUs if they add to cart days or even weeks before you are out of stock. This resulted in many losses, refunds and annoyed customers. 4) Lastly, pricing. It's good if you're starting up, but not fair / too high if you want to scale up for the limited feature they offer. Overall, really disappointed as we thought we found a great app. Still a lot of work to do.

Zanarkand

May 27, 2024 on Shopify

Can't put it on the main page. Customer Service says it is only possible to have it on a seperate page. So many hours of configurating for nothing!