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Customer reviews: Monster Cart Upsell+Free Gift

Develop by Shopify

Monster Upsells is a Shopify app designed to help merchants increase revenue through strategic upsell and cross-sell offers. This review covers its features, pricing, and real user experiences to help you decide if it’s the right tool for your store.

Reviews (490)

Overall rating
4.6

What Merchants Think

The "Monster Cart Upsell+Free Gifts" app has generally positive feedback from merchants, with many praising its customizable options and ability to enhance upsells and conversions. While most appreciate its vast feature set and positive impact on sales, opinions about customer support are mixed, with many experiencing prompt and helpful service, but others reporting delays and unhelpful interactions.

Key Strengths

  • Highly customizable and integrates seamlessly with Shopify.
  • Effective in increasing conversion rates and Average Order Value (AOV).
  • Positive experiences with responsive and professional customer support.
  • Wide range of upsell and marketing features.
  • User-friendly interface and easy setup.

Common Concerns

  • Some users report delays and inconsistencies in customer support.
  • Issues with compatibility and customization for specific features or themes.
  • Concerns about pricing, particularly for smaller businesses.
  • Reports of glitches or bugs that sometimes require follow-up to resolve.

Final Thoughts

Overall, "Monster Cart Upsell+Free Gifts" is well-received as a feature-rich app that helps boost sales and customer engagement. Despite some mixed feedback on customer support response times, the app’s functionalities and support team's efforts generally contribute to a positive user experience. It is a recommended tool for businesses wishing to enhance their upsell strategy on Shopify.

Viora Maison

Oct 13, 2024  on Shopify

Angelica was very helpful and great to communicate too, she helped me with product discounts and how I can apply it to the Monster app. She made the process very easy to understand. Thank you so much for her help!

Club Red Flag

Oct 12, 2024  on Shopify

The support is pretty fast to respond and effective. They try everything to assist you and solve your problems, offering different solutions to your problems if the app doesn't allow what you want. I really enjoy the app's features. It has everything that you need to advertise and market your offers. I'm really happy with it!

Vendie

Oct 12, 2024  on Shopify

So far it's been a great experience with Monster Cart. The App is easy to set up, and has heaps of options to customize. Support staff are on hand with very fast response times, Angelica has been super helpful with answers to any questions I had!

PicturePal

Sep 30, 2024  on Shopify

App is working great so far! I was using three seperate apps to do the same job this one app does! The app works so seamlessly with shopify and the team are amazing the deal with if I have any questions they respond in the app chat within a few minutes. Highly recommend to any one wanting to get an all in one app for in cart upsells, announcement bar, sticky cart and so much more!

Filavie

Sep 26, 2024  on Shopify

Super app, veel mogelijkheden. En heel belangrijk, een super snelle en behulpzame klantenservice voor als je er zelf niet uit komt. Zou het iedereen aanraden!

BXR® Training | Portable Boxing Ball System

Sep 21, 2024  on Shopify

Ran into some issue upon installment, I contacted their customer support to find a solution and received one right away! Very happy with the purchase of this app! Special thanks to Shada for sorting things out for us!

MISMO Body Care

Sep 18, 2024  on Shopify

Finally! ... been searching for an app that will let us have a tiered progress bar with people able to choose their gift at the different tiers. A couple of question on the install and immediately answered by the support team! Really great service!

Regal Gems Jewellery Co.

Sep 16, 2024  on Shopify

On the trial version right now and the support team is AMAZING. They get back to you right away, and can do customizations if you need. 10/10 will let the trial run and pay for the app!

PURA PASION

Sep 11, 2024  on Shopify

Top-notch support team, I've tried almost every shopping cart application and this one is the best by far. If you need help with anything, contact support, they're really great. Lots of options and modifications possible, try it as soon as possible!

CallTheLeads

Aug 17, 2024  on Shopify

10/10 on this app! Super easy to install, plug & play for almost all of it, and an easy to follow guide for customizing to fit our store and theme! + The owner personally helped me with some tech issues when i ran into a bug on my store.

SK8 Clothing

Jul 29, 2024  on Shopify

Monster Cart is a must-have if you own an online business using Shopify and want to improve your shopping cart experience and offer upsells. With its user-friendly interface and seamless integration with Shopify, customizing your shopping cart has never been easier. But what sets Monster Cart apart from others is their exceptional customer service. Their team is always ready to assist us with any issues or questions that may arise. They always respond promptly and efficiently, ensuring our business runs smoothly without any hiccups. This level of support truly sets them apart from their competitors, making them our top choice. Thanks!

Thetenthco.com

Jul 28, 2024  on Shopify

Ty and the team have been great and super responsive. Plus we've got a ton of extra revenue since implementing Monster Cart - win win

Glow Bright

Jul 15, 2024  on Shopify

I couldn't be more thrilled with the support I received from this incredible team! From the very beginning, they have been nothing short of amazing. Their expertise and dedication have been a game-changer for us. They not only provided top-notch solutions but also uplifted our spirits with their positive attitude and unwavering encouragement. Every interaction with them has been a breath of fresh air. They listened to our concerns, addressed our needs promptly, and went above and beyond to ensure our success. Their professionalism and genuine care for our well-being made all the difference. The team's support has been instrumental in overcoming challenges and achieving our goals. They have a knack for turning obstacles into opportunities, and their enthusiasm is contagious. We are truly grateful for their outstanding service and the uplifting impact they've had on our journey. Thank you for being such an incredible team! Your support has been invaluable, and we look forward to continuing this wonderful partnership

Antakarana

Jul 13, 2024  on Shopify

Me gusta mucho la app. El soporte es bueno y trabajan muy bien para solucionar los problemas. Lo único que me gustaría es que el coste fuese un poco más asequible para aquellos pequeños emprendedores que no podemos con tantos gastos al mes, esto nos sería de gran ayuda.

DR. CARDENAS 305

Jul 03, 2024  on Shopify

It's a incredible App! It is 100% customizable! My CR & my AOV have gone up since the first moment I installed it! I love it!

beccaproject

Jun 23, 2024  on Shopify

Have had a few teething problems with set up but the team have been there straight away to sort them out promptly! Great customer service

Phil Team

Jun 23, 2024  on Shopify

An incredible application, a must-have if you want to improve your average conversion/purchase rate. Bonus: the team is super friendly and responsive!

Plants in a box

Jun 16, 2024  on Shopify

I received a clear and easy-to-follow video that explained where I went wrong with the setup and the extra features I was missing. Sometimes, we are so busy uploading these apps, and the good ones with great customer service stand out from the rest! I'm looking forward to seeing the AOV rise thanks to such a great app! Brilliant.

DYNE

Jun 06, 2024  on Shopify

awesome app so far. had many conversions just by using the free gift feature. the layout, the colours, the optional extras like confetti when the customer meets the cart goal etc etc - love the app. i had a little issue today and got in contact with support and charlene answered almost immediatley and was super super polite and friendly. personally one of the best upsell apps on the shopify app store easily.

WONDERCRAFT LTD

Apr 27, 2024  on Shopify

It's a decent application but some sections of the Cart Drawer have very limited options to customise. There is no option to modify the width of the Cart Drawer. Support seems to be non-existent and therefore we may need to uninstall it. $36.99 for only 500 orders? Ouch.

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