It didnt work for our Impact theme, the hole recording is gliched so we sadly could not use the replays feature. The support said, its currently a bug but it will not be fixed right now. There was no more effort to try and fix my issue. I asked for a refund since the app is not wokring like intended, that was over a month ago, i was charged with 40€ even after chainging the plan to free. I even have the promis for the refund written, on email, but sadly that has not happened jet. Dissapointed to say the least

This is one of the best on site analytics tools I've come across. Tons of useful features that you'd usually have to download multiple tools to get from, plus super user friendly interface. It is the must have analytics tool for Shopify store owners!

Nützliches Tool, sehr übersichtlich und sehr funktionell. Man hat alles auf einen Blick was die Besucher auf deinem Webshop genau machen. Dadurch gewinnt man wertvolle Informationen über das Kundenverhalten und kann dann seinen Shop entsprechend optimieren. Genial!

This app is great for in depth information that is crucial for the growth of my webshop. Customer service is also on point, even a boarding call is available to get you started off on the right track. Thanks guys!

I love the features of this app. It gives me a richer understanding the user experience that I can't get looking at my Google Ads data. And the customer service is AMAZING!

I highly recommend Lucky Orange. After I installed, I immediately saw the customer drop of areas on my site and we are able to identify the issues. Lucky Orange has great tools to analyze the customer journey and showing us how to improve our conversion. There customer service is great and our onboarding call was super helpful and educating! Highly recommend!

Works perfectly, essential in your store to track and see sessions for improving data collecting, best app of this kind for sure, analysis tools are just awesome like heatmaps ecc... totally worth the money.

Emilia was really helpful and explained every aspect of this app. It gives in depth analysis about traffic.

Not started using this properly yet, but after an onboarding call with Emilia I am excited to get started.... Hopefully Lucky orange will help me get to the bottom of my conversion challenges.

Easy to install and set up and gave me some unique takeaways based on what users are doing on my site. A must-have for all websites.

Thank you for the smooth and easy onboarding. I had an onboarding call with Emilia, who answered my questions and helped explain the app's functionality. Thank you for providing a great app. So far, so good.

Been really impressed with them and it's been a game-changer for our website. I love how I can see exactly how visitors interact with our pages every day and it's helped us spot little issues we never noticed before, and fixing them has boosted our conversions.The customer support team deserves a shout-out too - they're always quick to respond and super helpful. It's been worth every penny for us.

Really like it so far. It has helped me understand customer behaviour and I have a chat to reply to any questions. I would recommend it!

Lucky Orange has given us some excellent insights on our newly launched US-based site. It was very quick and easy to set up and it immediately helped us to identify an issue with bots exploiting our Google ads. We literally spend hours on Lucky Orange using it to help identify what our customers are interested in and where the pain points are. We love it!

Really helps us understanding how the user interacts with our system, 1 star minus as it cant track vector tracing which would be super useful for our shop

Emilia was super helpful in guiding us on which package would be right for our brand and was super helpful in the app installation process!

Me encanta esta herramienta porque podemos conocer el comportamiento de los usuarios cuando navegan el sitio y así saber si el flujo de compra es fácil o si se están atorando con algo pero además me encanta el feature de surveys porque podemos saber más de lo que el cliente necesita y con el mínimo esfuerzo !

I've been using Lucky Orange on and off for a few years now and have not found an app that is as intuitive and easy to use as Lucky Orange to view what my customers are looking at. Having an exceptional website is crucial in this era of marketing as the standards for e-commerce are as high as ever in consumers' eyes. Lucky Orange allows me to understand the pains and weaknesses in my website. Its new AI feature is also great! Customer service is super responsive and effective at solving my problems. Highly recommend, and you should have Lucky Orange forever as long as your e-commerce website is up.

Fantastic customer service team. App is quick to setup and really helps you get to grips with your customers!

So far I've had a great experience using Lucky Orange with my shopify store. It's helped me to learn about user behavior on my site and has already led to making adjustments to address issues that I've observed. The ability to view individual user behavior as they click on pages, links or scroll through a page has been invaluable for helping me to approach my site design in a new way. Highly recommend.