We had such a great experience with LitCommerce while resetting up our Shopify, Etsy, and TikTok stores. Pauline went above and beyond to guide us through the process and made everything smooth and stress-free. Her customer service was outstanding—she was patient, knowledgeable, and always quick to respond. Thanks to her, we were able to get everything connected again without a hitch. Highly recommend LitCommerce and Pauline for anyone looking for reliable eCommerce support!

The support is great with this app. We've tried others and the support just wasn't there. We appreciate the response time and how they work to get things right and helping us navigate through the processes.

they are very attentive, not because of good customer service, but because they knew their app will fail and 100 percent ready to assist just not to loose some client.. my price was set up to increase by 50 fixed price but was listed 50% off instead. lost money for all the orders because of this error. i installed this up 2days ago and since then all my prices are a mess.. up and down.... shoe was supposed to add 100 fixed amount, but listed at 100% more.. was planning to connect to different marketplaces but i don't want to have more orders just because of low ball prices generated by this app. its lower... than the capital, hell yeah... never again... don't advice me to cancel the order because it's auto-fulfil, i trusted that platform for good service, but was wrong about using this LitCom

Wir sind sehr zufrieden mit LitCommerce. Das Mapping zu eBay lässt sich schnell und einfach aufsetzen. Mit Templates und Recipes lässt sich das Einstellen der Artikel stark beschleunigen. Die Synchronisation funktioniert zuverlässig. Besonders hervorzuheben ist der schnelle und freundliche Customer Support, der wirklich in Probleme einsteigt und Lösungen anbietet.

Amazing customer service! The team is always available, responds quickly, and provides clear, detailed information every time. It really makes the experience smooth and stress-free, truly appreciate the support!

Eine wirklich tolle App, die viel Zeit spart, wenn man auf unterschiedlichen Sales Plattformen unterwegs ist! Der Support ist mega! ...immer hilfreich und sofort verfügbar. Ich freue mich, mein Business weiter ausbauen zu können. Ich kann diese Applikation jedem empfehlen, der langfristig ein Business aufbauen möchte. Lieben Dank nochmal an die tollen Mitarbeiter von Litcommerce, die immer mit Rat und Tat gerne unterstützt haben!

In today’s fast-paced digital world, finding genuine care and attentive service can make all the difference. Mona exemplifies what customer service should be—thoughtful, reliable, and truly dedicated to helping me. Whether it was assisting with a complex issue or simply offering a reassuring quote. Mona’s professionalism shines through in every interaction. She tackles challenges I have given her positivity, turning even the most difficult situations into an opportunity for understanding and resolution. She transforms customer service from a routine task into an experience marked by care, respect, and optimism. Thank you for all the help you have given me and for the help going forward.

We are absolutely thrilled with the LitCommerce solution and their incredible support team. Everyone we’ve worked with has been responsive, professional, knowledgeable and timely, making the entire experience seamless. The platform has great features and is flexible, giving us exactly the tools we need to support and grow our business, and it’s truly a world apart from our previous vendor. The documentation and video training are excellent resources that make learning simple. We couldn’t be happier and are grateful to have found a solution we can fully rely on for both product and service.

great ap. I tried others and they were very frustrating to get to work but LitCommerce was easy to understand and the customer support was to notch.

The support team is fast and very helpful! They have answered all of our questions in a timely manor and have helped us troubleshoot any issues we have had! Very great team!

I had a specific issue that Harvey was able to help me with and then he asked a generic follow up question that prompted me to ask about a completely unrelated issue I was having with Amazon. Harvey then sent me a link to a video that explained how to resolve my problem with Amazon so it was an amazing experience. I probably would have never brought up the issue with Amazon without his additional questions so I really appreciate it! Thanks!

The help from lit commerce was exceptional the agent Evelynn was the best service I have ever had from 3 party software companies in ages. I hope Lit commerce recognizes her and gives her the credit she deserves along with compensation if possible.

Alayna was so helpful to me. I came in knowing nothing about setting up LitCommerce, and she was able to clearly and patiently help me through the setup process. I am so impressed with Litcommerce's chat help...

This app is outstanding. It does everything I need and most importantly, the support staff is unmatched. I ask a question and get an immediate response. The tech team has helped run larger processes in a quick and timely manner. I have never had such a great experience with the helpful and friendly reps. The only problem for me is that Amazon does not import names and addresses on their orders. (They are waiting for approval) but this is something we are working around at this time without too much disruption. After that is done, there are no issues I am aware of. AND...I have almost 80K SKUS so they are handling a large qty of SKUs. Highly Recommend.

If you want to sell on multiple platforms, this is THE app you want to use. The staff is responsive and very professional. This app has helped my business tremendously!

Honestly the best customer service I've ever had! Shout out to Quỳnh Anh, she helped me so so so much. Couldn't ask for a better customer service!

The customer support for this app is amazing! Norah was incredibly helpful in resolving my synchronization issue. I really appreciate her assistance and professionalism!

I’ve had the chance to work with a few support agents at LitCommerce, and Nick was the most recent one I connected with. He is friendly, patient, and very supportive. With his guidance, I was able to resolve many of the issues I was facing in the system quickly and smoothly. What stood out the most was how approachable and professional he was—he made the whole process less stressful and much easier to handle. Overall, it was a really positive experience working with Nick, and I truly appreciate his support.

This team is very helpful. They have taken the time to customize our integration from Shopify to Woocommerce and have done a phenomenal job! They are highly skilled developers and the customer support team is the most active and helpful in the market. This tool is by far the best I've seen that actually works and the experience integrating with them is a breeze with the help of their team. Highly recommend!

Great tool for e-commerce platforms - we are specialised in musical instrument business, and without this app we wouldn't be able to maintain price/inventory/ listings. Saves a lot of time and the help from the support team is very good too. Recommended!