I am currently in the trial period but I can honestly say that the Customer support both on the day I signed up and ongoing is beyond good, it is the best I have experienced. I have used other applications and they are difficult to use and take ages to come back to you to resolve an issue. It is early days for me but this software looks and feels amazing Would highly recommend this

We've been using LitCommerce to connect our Shopify primary store to our listings on eBay and Amazon. I had a fantastic support exchange with Mona at LitCommerce to help us learn the platform and untangle some things. Excellent support that helped us learn and adapt our processes to be more effective and efficient in using the platform.

So far so good, will update review in the future. Takes some learning but seems well laid out. I don't like not being able to update all products to a channel at once instead of batches of 100. I know channels have limits but it could at least be queued. I have 3 channels connected, would like to bring my other channels to this platform but it's gets really pricey. Also if the listing type is not the same across all channels the products cannot be linked, weird as it should just connect to the SKU. Support are excellent and have always been helpful in resolving any issues or queries.

A great app with Excellent support. the app works as intended. They answer any question needed and have a solution for any problem. One Of the best apps and support you can get. Harvey, Pauline, Ruby, Phillip, Mona, Rosalie, Audrey, Alayna, Cody These people are so nice and helpful with anything the we have needed. A+ company and people.

Overall the app has worked well to fit our needs in connecting our other channels to Shopify, streamlining our inventory across all channels. We have contacted support several times with questions; Rachel has been very prompt and courteous every time!

Amazing app, makes selling on eBay from shopify a breeze. Customer support is amazing and always available

Fantastic Application Ever, I love this platform. Very helpful in E commerce Business and also with Multi Channel Integration. Customer Service is very good, Available all the time in live chat. Recommend to everyone. Cheers

The tech support is very responsive and willing to help with any issues quickly. They were willing to go above and beyond and help me fix complex issues with my sales channel connection. I would highly recommend this app for anyone's store to help them send orders to their supplier.

Only have bad things to say about this app. I've used another app in the past for Ebay, and it worked great, was able to download 10K+ products in less than 1-2 hours, very user friendly and never needed to reach out to customer service. Add to try another app for a new channel that we now have, and this one is a nightmare. To upload multiple products, you have to uplaod from Shopify, then upload through their templates, then uplaod to the desired channel. For 10K + products, I'm now at 3 days of upload of work. Some download stopped at some point for no reason, and gets frozen. You then have to reach out to customer service, who solve the problem in 12 hours. So you cannot do anything by that point. Also, the pricing mentions X$ for X number of listings. But if you list your items on 2 channels, it means that your listing will be doubling, and therefore you have to take a new subscription tier. For 10K+ products, I had to upgrade to the 20K listing because I had 2 channels. Knowing that upfront, I would have chosen another app, doing the same thing, but way less expansive. I regret a lot taking this app, since now after all of this work, I'm considering just deleting everything and moving on to another app, as the monthly pricing is probably 5X the other available app on the market. Choose another app.

Harvey is very patient and walk me through steps by steps to make sure I understand how to use the app and solve my issues. I've been using them for a year and so far having good experience with the app and their customer service

Pretty robust integration app, works great for our needs to import Etsy orders to Shopify. Responsive support team.

Very seamless in integrating etsy and amazon. the hands on step by step help from the team is second to none. Very user friendly as well

Barley works as it should... customer support replies fast, but its pretty much ai replies... they waste your time and run you in circles. Its been over charging me for months and not allowing me to publish any new items, just gives an error. Im paying for 1000 listings and only have 200 live. They support just gives automated ai replies... I wouldn't recommend this app, unfortunately. I wish it worked as it promised.

The app has great functionality and is very user-friendly. Excellent service and support from Harvey. Incredibly helpful during setup, providing clear and detailed guidance throughout.

What really stands out is their support team — always ready to help, incredibly responsive, and genuinely care about your success. Highly recommended!

App user friendly and easy to manage, easy for generate business inquiries, mainly screen easy to digest the information, the API connectivity as well is really fast, and the customer service provided is really attritive

I worked with Cedcommerce prior working with Lit Commerce and the difference is big, we find the lit commerce much more user friendlier and easy to work with so far. In addition I'm working with Mona and i find him very helpful.

Rachel was very helpful with getting my products migrated over to the other marketplaces. I would recommend this service

The information provided was quite helpful and significantly improved my understanding of the app. I appreciate the guidance and would suggest expanding on certain features for even clearer insights.

I'd had some issues with the listings not syncing. Upon using the chat function and receiving detailed and fast support from Ruby, I learnt it was all user error. Everything is working perfectly now I know what I'm doing! By far the best app I've used for inventory syncing between Shopify, Etsy & eBay. There a huge amount of functionality within the app and the pricing is reasonable.