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Customer reviews: LitCommerce Amazon eBay Etsy +

Develop by LitCommerce

Reviews (498)

Overall rating
4.8

What Merchants Think

Merchants generally have a positive outlook on "LitCommerce Amazon eBay Etsy +," highlighting its ease of use, integration capabilities, and exemplary customer service. Many appreciate the app's functionality in managing multiple sales channels and inventory synchronization, with several reviews praising the personalized support that sets the app apart from competitors.

Key Strengths

  • Simple setup and user-friendly interface.
  • Effective synchronization across multiple platforms, particularly Shopify, eBay, and Etsy.
  • Exceptional customer support with personalized assistance.
  • Valuable instructional videos and clear documentation.
  • Customizable templates for individual sales channels.

Common Concerns

  • Issues with Amazon integration due to API limitations.
  • Confusions during initial setup for some merchants.
  • Challenges with syncing specific product details like descriptions and categories.
  • Difficulty canceling the service reported by a few users.

Final Thoughts

Overall, "LitCommerce Amazon eBay Etsy +" is well-received for its robust set of features and excellent customer support. While there are some challenges, particularly with Amazon integration and initial setup, most users find the app a valuable tool for streamlining cross-platform listings and inventory management. Continuous improvements and responsive support make it a highly recommended choice for e-commerce businesses.

Koop

Apr 17, 2025  on Shopify

Only have bad things to say about this app. I've used another app in the past for Ebay, and it worked great, was able to download 10K+ products in less than 1-2 hours, very user friendly and never needed to reach out to customer service. Add to try another app for a new channel that we now have, and this one is a nightmare. To upload multiple products, you have to uplaod from Shopify, then upload through their templates, then uplaod to the desired channel. For 10K + products, I'm now at 3 days of upload of work. Some download stopped at some point for no reason, and gets frozen. You then have to reach out to customer service, who solve the problem in 12 hours. So you cannot do anything by that point. Also, the pricing mentions X$ for X number of listings. But if you list your items on 2 channels, it means that your listing will be doubling, and therefore you have to take a new subscription tier. For 10K+ products, I had to upgrade to the 20K listing because I had 2 channels. Knowing that upfront, I would have chosen another app, doing the same thing, but way less expansive. I regret a lot taking this app, since now after all of this work, I'm considering just deleting everything and moving on to another app, as the monthly pricing is probably 5X the other available app on the market. Choose another app.

The Perfect Gem

Apr 12, 2025  on Shopify

Harvey is very patient and walk me through steps by steps to make sure I understand how to use the app and solve my issues. I've been using them for a year and so far having good experience with the app and their customer service

Norse Tradesman

Apr 09, 2025  on Shopify

Pretty robust integration app, works great for our needs to import Etsy orders to Shopify. Responsive support team.

Ojo Weave n Wigs

Apr 04, 2025  on Shopify

Very seamless in integrating etsy and amazon. the hands on step by step help from the team is second to none. Very user friendly as well

CRYSTALS.COM

Apr 03, 2025  on Shopify

Barley works as it should... customer support replies fast, but its pretty much ai replies... they waste your time and run you in circles. Its been over charging me for months and not allowing me to publish any new items, just gives an error. Im paying for 1000 listings and only have 200 live. They support just gives automated ai replies... I wouldn't recommend this app, unfortunately. I wish it worked as it promised.

Rowen Homes

Apr 03, 2025  on Shopify

The app has great functionality and is very user-friendly. Excellent service and support from Harvey. Incredibly helpful during setup, providing clear and detailed guidance throughout.

PartsBroz

Apr 02, 2025  on Shopify

What really stands out is their support team — always ready to help, incredibly responsive, and genuinely care about your success. Highly recommended!

Zhamoz

Apr 01, 2025  on Shopify

App user friendly and easy to manage, easy for generate business inquiries, mainly screen easy to digest the information, the API connectivity as well is really fast, and the customer service provided is really attritive

Litlook

Mar 31, 2025  on Shopify

I worked with Cedcommerce prior working with Lit Commerce and the difference is big, we find the lit commerce much more user friendlier and easy to work with so far. In addition I'm working with Mona and i find him very helpful.

Homestead Harvest Co.

Mar 29, 2025  on Shopify

Rachel was very helpful with getting my products migrated over to the other marketplaces. I would recommend this service

E.D.S Comics and Collectables

Mar 27, 2025  on Shopify

The information provided was quite helpful and significantly improved my understanding of the app. I appreciate the guidance and would suggest expanding on certain features for even clearer insights.

GretelCreates

Mar 26, 2025  on Shopify

I'd had some issues with the listings not syncing. Upon using the chat function and receiving detailed and fast support from Ruby, I learnt it was all user error. Everything is working perfectly now I know what I'm doing! By far the best app I've used for inventory syncing between Shopify, Etsy & eBay. There a huge amount of functionality within the app and the pricing is reasonable.

Emerald Valley Ink

Mar 25, 2025  on Shopify

FINALLY!!!! I have been searching for an app that is able to sync the variations from my Shopify to Etsy, All other apps make you add the variations for products you don't even offer, and then set the quantity to zero. Which with Shopify's variant limit, this doesn't work. This app transfers the variants you have based on the SKU. SUCH A GAMECHANGER for people with variable products. Spoke with Phillip in support and he was awesome at understanding my needs and getting me the information I was looking for.

ATM KICKS

Mar 25, 2025  on Shopify

Simple to use and good customer service. Its customer service is responsive and able to take care of all issues you may face.

angellinclondon.com

Mar 25, 2025  on Shopify

The Support from Rachel has been incredible. Really helped us through setting up and ensuring it is running correctly. I mean she helped for hours. Thank you Very much. Credible company and service to date. Its Greatly Appreciated.

Wilson Motors

Mar 21, 2025  on Shopify

Very helpful. I was assisted on the matter I needed taken care of. even was given additional help for easier listing work!

Pink Choices

Mar 20, 2025  on Shopify

Great platform. We have been using LitCommerce for our online store and eBay store. Customer service has been great as well! They continue to work with you until the problem gets resolved.

Mizzy Made it

Mar 20, 2025  on Shopify

Finally found a tool that will integrate my Shopify and Etsy products. Makes my life so much easier. Rachel was so helpful instructing me through the entire process. Thank you so much!!!

Sun Ol Valley

Mar 19, 2025  on Shopify

Has been great so far. Makes integration between multiple channels a lot easier to manage. Best of all, the customer support has been top notch. The agents in the live chat seem to be real people who answer promptly with great knowledge of the platform.

Hazelshould Drums + Cymbals

Mar 18, 2025  on Shopify

Everyone has been so helpful & the transition from our old integration to LitCommerce has been seamless, thanks to the LitCommerce team. Highly recommend this integration app. Any little issues I've had while setting up have been immediately resolved & the app works great.

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