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Customer reviews: LitCommerce Amazon eBay Etsy +

Develop by Shopify

Reviews (601)

Overall rating
4.8

What Merchants Think

Merchants generally have a positive outlook on "LitCommerce Amazon eBay Etsy +," highlighting its ease of use, integration capabilities, and exemplary customer service. Many appreciate the app's functionality in managing multiple sales channels and inventory synchronization, with several reviews praising the personalized support that sets the app apart from competitors.

Key Strengths

  • Simple setup and user-friendly interface.
  • Effective synchronization across multiple platforms, particularly Shopify, eBay, and Etsy.
  • Exceptional customer support with personalized assistance.
  • Valuable instructional videos and clear documentation.
  • Customizable templates for individual sales channels.

Common Concerns

  • Issues with Amazon integration due to API limitations.
  • Confusions during initial setup for some merchants.
  • Challenges with syncing specific product details like descriptions and categories.
  • Difficulty canceling the service reported by a few users.

Final Thoughts

Overall, "LitCommerce Amazon eBay Etsy +" is well-received for its robust set of features and excellent customer support. While there are some challenges, particularly with Amazon integration and initial setup, most users find the app a valuable tool for streamlining cross-platform listings and inventory management. Continuous improvements and responsive support make it a highly recommended choice for e-commerce businesses.

Duma Mbili LLC

Nov 13, 2025  on Shopify

I had an amazing experience with LitCommerce support (Evelyn)! She was very patient, knowledgeable, and went above and beyond to help me resolve my issue quickly. They made the whole process smooth and easy to understand. Truly excellent customer service, thank you for being so professional and supportive! Highly recommend LitCommerce!

Patina Paperbacks

Nov 12, 2025  on Shopify

Harvey at LitCommerce provided outstanding customer service. He was quick to respond to all my questions and followed up diligently to make sure my issues were fully resolved. LitCommerce itself has been a great solution for integrating my large Amazon inventory of over 12,000 items with Shopify—it works seamlessly. Highly recommend both the platform and Harvey’s support!

My Store

Nov 10, 2025  on Shopify

LitCommerce is exactly what you are looking for! Connects perfectly with other sites and is simple and easy to use! Only Docked 1 star because it's a bit slow to update to and from different apps. TBF we're dealing with thousands of listings...

Zest Quest Emporium

Nov 09, 2025  on Shopify

Very supportive and helped me resolve my issue. I am new to using this app and it really helped having someone knowledgeable in helping me come to a solution. Highly recommend LitCommerce. A+ experince. Thank you

Allparts Music

Nov 07, 2025  on Shopify

Evelyn replied swiftly to my request for assistance and was very thorough in making sure my needs were met. Greatly appreciated!

Mini Angel Jewelry

Nov 07, 2025  on Shopify

Such a life-changing experience! they made the process incredibly simple. It saved me so much time. Their customer service is amazing; all my questions were answered promptly. Rachel has been such a huge help — she’s patient and guided me through everything step by step. I 100% recommend them!

Laure Leprince - Artiste Peintre

Nov 06, 2025  on Shopify

Harvey m'a apporté une aide rapide, pertinente et bienveillante pour le parametrage de litcommerce.

Haggerty's Music Inc

Nov 06, 2025  on Shopify

Customer Service - Harvey has been great helping with the Synch process. We have not yet dug into the ins & outs of the software yet but support has been top notch so far with fast responses and helpful tips and suggestions.

TechnicallyBuilt

Nov 05, 2025  on Shopify

Evelyn was excellent in assisting me get my products together and adjusted for my various sales channels. Highly recommend this app

AonCelticArt — explore books & artwork by Cari Buziak

Nov 05, 2025  on Shopify

I'm using the free trial to poke around and check out how the app works between my amazon, etsy and shopify stores. So far so good! I ran into a snafu where a couple child variants were pulled from their parent variant when pulling the listings from amazon, and Harvey was a help as we tried to figure out what happened. Turns out it was an easy fix to get sorted out. Thanks Harvey!

Schubertiade Music and Arts

Nov 03, 2025  on Shopify

Mona was very great to work with, and went above and beyond to fix any issues we've had, particularly when managing a large auction of some of our inventory. Even though it was after their working hours, he made sure to fix the issue as soon as possible to have a seamless result.

Iron & Blossom

Nov 03, 2025  on Shopify

I've only been using the tool for a day but it's been incredibly easy to use and very straight forward to set up and navigate and the customer service has been very attentive and friendly. Edit: After trying the tools out for longer. I'd recommend it still but there are some nuances to understand. There is a lot of setup and product listing housekeeping needed to make sure your listings match perfectly between Shopify and your platforms, e.g. listings that have variations on your other marketplaces need to also have the exact same variations on Shopify. Additionally, the Etsy integration is frequently not syncing listings due to rate limits, but that's 100% Etsy's fault. I've run into this issue on MANY platforms. Just something to be aware of if you sell on Etsy. As LitCommerce grows, the Etsy syncing issues will likely get worse as rate limits will get hit faster unless Etsy increases their API rate limits.

ClassyTea

Oct 31, 2025  on Shopify

Extremely pleased; it may be a bit confusing to set up at first (anything this complex and important will be), but once it is it'll make your like 100x easier. Seriously. Do note that there are constant changes/limitations imposed from sales channels (for us it's Etsy and their shifting API policies), but LitCommerce is always aggressive about finding ways to fix, circumvent, or work with those limitations (including communicating said changes). Point is stay vigilant! Truly indispensable to my business. Worth every penny.

RiverCity Rock Star Academy Music Store

Oct 31, 2025  on Shopify

This app is reasonably-priced and functions correctly to sync inventory and sales between Shopify and various sales platforms. Support chat is responsive and generally helpful.

GetPawGo

Oct 29, 2025  on Shopify

Excellent support! Mona was super helpful and patient, explained everything clearly, and guided me step by step until my issue was fully resolved. Thank you so much!

Iron & Blossom

Oct 28, 2025  on Shopify

I've only been using the tool for a day but it's been incredibly easy to use and very straight forward to set up and navigate and the customer service has been very attentive and friendly.

BayWel - Mindfulness for All

Oct 26, 2025  on Shopify

I just setip the LitCommerce app to sync my shopify store content to eBay, and overall the integration was very smooth. When I ran into 2 issues during setup, the online support immediately responded and handled the issues quickly. Thank you!

Heartforcards

Oct 26, 2025  on Shopify

very good app. they solved my problem with tik tok shop. specially for the German Marketplace on Tik tok.

Andrea Iyamah

Oct 24, 2025  on Shopify

Mona has been nothing but great support ever since we downloaded the app. The help has been very detailed even including videos as well as quick responses.

Howlin Lemon

Oct 24, 2025  on Shopify

They were pretty good for a while. Now you have random outages where orders do not sync. Like we all know if you don't despatch on time on etsy or ebay you are penalised. So you hope with these types of apps that they inform you there is an issue with syncing. If they don't they could pretty much ruin your business over night.

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