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Customer reviews: LitCommerce Amazon eBay Etsy +

Develop by Shopify

Reviews (583)

Overall rating
4.8

What Merchants Think

Merchants generally have a positive outlook on "LitCommerce Amazon eBay Etsy +," highlighting its ease of use, integration capabilities, and exemplary customer service. Many appreciate the app's functionality in managing multiple sales channels and inventory synchronization, with several reviews praising the personalized support that sets the app apart from competitors.

Key Strengths

  • Simple setup and user-friendly interface.
  • Effective synchronization across multiple platforms, particularly Shopify, eBay, and Etsy.
  • Exceptional customer support with personalized assistance.
  • Valuable instructional videos and clear documentation.
  • Customizable templates for individual sales channels.

Common Concerns

  • Issues with Amazon integration due to API limitations.
  • Confusions during initial setup for some merchants.
  • Challenges with syncing specific product details like descriptions and categories.
  • Difficulty canceling the service reported by a few users.

Final Thoughts

Overall, "LitCommerce Amazon eBay Etsy +" is well-received for its robust set of features and excellent customer support. While there are some challenges, particularly with Amazon integration and initial setup, most users find the app a valuable tool for streamlining cross-platform listings and inventory management. Continuous improvements and responsive support make it a highly recommended choice for e-commerce businesses.

Heartforcards

Oct 26, 2025  on Shopify

very good app. they solved my problem with tik tok shop. specially for the German Marketplace on Tik tok.

Andrea Iyamah

Oct 24, 2025  on Shopify

Mona has been nothing but great support ever since we downloaded the app. The help has been very detailed even including videos as well as quick responses.

Howlin Lemon

Oct 24, 2025  on Shopify

They were pretty good for a while. Now you have random outages where orders do not sync. Like we all know if you don't despatch on time on etsy or ebay you are penalised. So you hope with these types of apps that they inform you there is an issue with syncing. If they don't they could pretty much ruin your business over night.

Deluxe Gems

Oct 23, 2025  on Shopify

I’m new to LitCommerce and still learning how to set up my eCommerce site. I’ve had several questions and needed quite a bit of guidance. Every time I’ve reached out, your support staff have been very knowledgeable, helpful, and kind. Today, I worked with Evelyn, and she was especially helpful — professional, patient, and very responsible. I would strongly recommend giving her a 5-star rating for her outstanding service. Your ongoing support truly deserves a world-class ranking. As a large-volume customer with over 10,000 items, I do feel that the subscription price is a bit high. I would really appreciate it if you could consider offering a discount for high-volume users like me. Thank you again for your excellent service and support!

Cards and Bricks

Oct 22, 2025  on Shopify

So far so good! Tha app works well and even when something was not right I was able tu resolve my issue immediately with the help of tech support! 10/10 would reccomend

Sindhura's Crafts Studio

Oct 22, 2025  on Shopify

Was easy to integrate with my Etsy shop. The staff was prompt and helped me addressing the sync issue. Recommended

Charmed Creations LLC

Oct 16, 2025  on Shopify

Just downloaded this app and customer support has been awsome! Super helpful and attentive. Got all my questions answered and am now on my way to using this app. I'm hopeful since I was spending up to two hours some days to update inventory across all platforms. I'm excited to get going on this before the holiday season is here. It'll save me so much time.

xlevelhobbies

Oct 15, 2025  on Shopify

Great technical customer service. Patient and gives great advice on how to use the product when problems arise. Couldn't ask for anything more.

Professor Nigel's

Oct 15, 2025  on Shopify

LitCommerce is the real deal when it comes to marketplace integration. Reverb integration is essential for our business, but having seen and tried competing integration apps which cost me way more time than they saved, I was hesitant. However, LitCommerce has made the setup and inventory sync process as pain free as possible. As a major bonus, the support team is fantastic - kind, helpful and responsive when needed (thanks Pauline!). We now have near instant update of inventory and all orders across all sales channels feeding back to Shopify. This is a HUGE win and timesaver for us as well as consolidating all of our sales metrics in one dashboard on Shopify. It also allows us to scale our business in ways that weren't previously possible for our small team. LitCommerce is an amazingly well designed tool that is as user friendly as this type of app can be. There is still a learning curve to ensure optimal results. Invest time up front learning the flow and various options for configuring each sales channel. Spend time setting up templates for each sales channel, especially for categories and shipping profiles. This will save you time later while listing new products and you can always adjust the templates later if needed. Test a small number of listings representative of your catalog before syncing everything to minimize setup problems. We spent day one learning the flow and UI of LitCommerce, setting up templates, and publishing a small group of listings to test and validate the integration separately for each sales channel. We had our inventory synchronized across Shopify, Reverb, and eBay by the end of day two. I was anticipating a multi-week process. The ability to link products to listings already posted on those marketplaces saved us a great deal of effort during setup. We tailor listings titles and descriptions to different sales channels, but LitCommerce makes this a much faster process. Highly recommended integration platform.

Daily Goods

Oct 11, 2025  on Shopify

this app work incredible and their customer support service is amazing i interacted with Ms Tracy & Ms Chloe they gave me all the required information and supported me throughout the process

Abbyvelvet.c

Oct 09, 2025  on Shopify

Pauline has provided an amazing help for all my questions, she has given the answers ring on the spot, helped me out from all my confusions, excellent service!

Diba Shoes

Oct 08, 2025  on Shopify

Help desk is always very helpful and you're working with a real person (not an ai bot). I've worked with a handful of people as I've learned the platform. I've worked with Nick, Chloe, Phillip, and Rachel. They've all been very nice and helpful. Real, intelligent, and quick customer service is such an advantage.

Africa Direct

Oct 07, 2025  on Shopify

Just joined and so far everything is working great! The support is exceptional and they are very keen to help me get this right. I appreciate their support. Tried a few other apps to connect Etsy, but thay did not have as many features as LitCommerce. Very easy to understand and use.

LeDeSaRa Lifestyle

Oct 04, 2025  on Shopify

Wonderful integration software. Best part is I don't need to learn different software for different marketplaces. I will get a hold on one software 'LitCommerce' and integerate Etsy, Ebay, Amazon and few more. Wonderful support is the main factor that makes it the best.

GSC Go Science Crazy

Oct 03, 2025  on Shopify

The platform is very user friendly and easy to learn. I moved to this platform from Marketplace Connect (Codisto) to help manage my walmart listings. Setting up the templates and applying them is super easy and convenient. All the support staff has been very quick to help and easy to access. If the first level support can't help, they quickly escalate the issue and get it resolved in a matter of a few days, unlike Codisto who tooks months. After issue resolution, the first level support follows back up and always eager to help. It's nice to know I have a team on my side.

paperuniverse

Oct 03, 2025  on Shopify

Really Great Customer Support! They have been very helpful in helping me set up the app! App works great too! Highly Recommended!

Dive Bar Legends

Oct 03, 2025  on Shopify

This is the 3rd app I have used to connect to Amazon. The first two were complicated. This one is much easier. It took some time but the customer service was great!

Alivia Arts

Oct 02, 2025  on Shopify

sehr sehr guter support und hat mich beim publishen meiner produkte auf die markplätze geholfen und binnen minuten eine lösung gefunden. sehr nice!

Sunstone Permanent Jewelry

Oct 01, 2025  on Shopify

Harvey from their support team is great. This app will help you get your shopify store connected with Etsy. The only downside (which isn't on LitCommerce) is that Etsy won't allow customers shipping and billing addresses to communicate across on orders into Shopify.

Beenleigh Traders

Oct 01, 2025  on Shopify

After dealing with the frustration of bot-only support on other platforms, LitCommerce has been a breath of fresh air. Their tech support team is available 24/7, and most importantly, you get to speak with real people. Every interaction has been fast, helpful, and genuinely supportive. Nothing ever feels like too much trouble or an inconvenience to them, which is rare and deeply appreciated. As for the platform itself, I’m happy to say it just seems to work. Setup is straightforward, and on the occasion I’ve needed help, the LitCommerce team has been quick to assist. Their willingness to guide me through any setup issues makes the whole experience smooth and stress free. So far, I’ve been using LitCommerce to manage my eBay and Etsy stores, and it’s been a solid experience. Provided everything continues to run smoothly, I’m looking forward to expanding onto other marketplaces. Recommended for anyone looking for a reliable multichannel selling solution backed by exceptional human support.

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