The customer service offered for this app is incredible! The team is always available, patient, and eager to help. This made everything a lot easier as the owner of a business that quickly went from side hustle to revenue approaching the same level as my "day job". I highly recommend this app for businesses that want to leverage the power of multiple sales channels such as Ebay and Reverb.

Rosalie helped me so much and made the instructions simple and clear. I would never have figured out what was wrong on my end without her! Best customer service i've ever had.

Now that I have used this app for a decent amount of times and have connected 2000 products to amazon successfully with no errors (other API's have been unsuccessful lately with Amazon) I feel I can write a better review. Cons: -Address information doesn't import. This is the only reason I am marking this to 2 stars because it's pretty annoying to have to manually add in address information for orders. LitCommerce says they are working with Amazon on this but other API's do it just fine. If you are getting daily orders, you will be doing a lot of extra manual data entry. Because other marketplace connectors import shipping addresses, I know this is possible. -Support sometimes guides you in any direction, and not the right direction. I have resolve listing errors myself. Overall, they are great though. Pros: -It works. -Clean UI -Templates / Receipts are cool, but can overcomplicate things. I think you should be able to manually override products that use a template. Silly that I can't change the name of a product because it's locked behind a template. -Support is fantastic, and "chats" are more like email chains where you can return hours later and continue the issue. -Depending on sales, it can be less expensive than others.

Rosalie has been so helpful with me, im a complete novice with ebay and linking, but this app and her super fast suport has made this a doddle, if your thinking of an help to push to ebay and etsy i would defiantly reccomend

We've tried several marketplace apps, and LitCommerce has been the best fit for our needs. The features are intuitive, and the system works exactly as we hoped. Special thanks to Pauline from support, she was incredibly helpful in configuring our settings and getting our channels set up smoothly.

Hands down, LitCommerce has to be the best app I've ever tried for inventory and product sync!! Not only that, for any issues I've had with setup, the team have been more than attentive, replying around the clock! I'm so happy with this. It works a dream and is already saving me much time to focus on other business matters. Give it a go! My thanks go to everyone at LitCommerce, but special thanks to Nick, Harvey, Phillip and Pauline.

Alayna was incredibly helpful and resolved all my setup issues quickly and efficiently. She also gave me great tips on how to use LitCommerce more effectively, which I really appreciated. The platform itself is very helpful and will save me a lot of time managing multiple shops across different marketplaces. I'm very satisfied so far – the customer support has been excellent and the tool is a real asset for multichannel sellers. Highly recommended!

A comfortable platform for product management, an expert team for support, and an overall positive experience. It also supports csv product templates so it is easier to edit many products at mass

What really stands out is how intuitive the dashboard is. Even with zero technical background, I was able to set up advanced automation sequences that have dramatically reduced my manual workload. Their customer support team deserves special mention; when I had integration questions with my Shopify store, they provided personalized guidance rather than generic troubleshooting.

I've tried other apps to sync orders and inventory. Most of them has a lot of bugs, and others are way to expensive to small business like mine. But the best of all, the great support for any issue that you can encounter!

LitCommerce has been soooo helpful in onboarding me. Allowed me to move from Amazon to Shopify and then branch out my whole store to eBay and Tiktok within 2 days! The best thing about LitCommerce is the customer support service agents, like Nick, Rachel and more. They really are trained and understand to help you get to the root cause of the issues and help you resolve it. Amazon listings variations took me a long time to understand on Amazon platform, but the LitCommerce team really simplified the whole process, and made me understand it step by step (something that you will never get with Amazon support). I am just so grateful for the support provided and wish to continue to grow my company with LitCommerce :). Thanks guys!

Rachel from their Support team was very patient and helpful in setting up the app to sync inventory.

working well - when using shopify and ebay this one works best and support was there helpfull when needed

Pauline was a great support agent, and responded to my help request within 5 minutes of submitting it. Prices are fair as well, and it supports all my platforms.

Their customer support is excellent and I enjoy the app as well. There's a few little issues with it but the good support makes up for that.

Really good support from Nick and the others. I am transitioning from Marketplace Connect (not a fan) and LitCommerce has such a better UI and process for being able to map items from Shopify to both eBay and Amazon. I can not quickly move listings from Shopify to both eBay and Amazon.One caution is that if you need to use this tool to map over orders, you might want to read some of the limitations with Amazon. However, I use it only for inventory and listings so it is not an issue.

Rosalie was very patient with and very helpful! also this app is way better than a different app i tried

Amazing app and we love using it! Great support with every question. They go above and beyond to create solutions. We use it for posting on Etsy and its super powerful.

I'm not sure why I didn't switch sooner! We have been an online business for going on ten years now. We are on Etsy, eBay, have our own website, a wholesale website, and TikTok shop. Our previous inventory tracking did not link our wholesale and TikTok shop. LitCommerce is a GAME CHANGER. If you use any other inventory tracker, SWITCH to LitCommerce. It is so simple and to the point and very easy to start! Even with us as an established business with thousands of listings, syncing everything for the first time was a breeze. This app is especially useful for anyone selling on TikTok shop. This was a huge one for us. No other platform was successfully syncing our inventory across ALL platforms. We were always so messed up. LitCommerce is also very affordable for what it is. Honestly, I would pay three times the price they are charging because the platform is that good. What makes it incredible is their CUSTOMER SERVICE. They have a chat box like every other company, however, they respond almost immediately and its a real person! No AI, no automated messages, real people helping you in real time! I can't say enough about their customer service, it's seriously the best customer service I've ever had.

Their support has been top notch, available at a moment's notice and helping troubleshoot even when the limitation isn't on the app's end but Shopify's API.