Leigh.AI ChatGPT Email Support

Name: Leigh.AI ChatGPT Email Support Introduction Video
Uploaded: 2024-04-05T09:18:05Z
Duration: 1 min 33 s
Description: Automatically Respond to Customer Service Emails with ChatGPT

Develop by Shopify

$19-$99

/ Month

7 Days Free Trial

Automatically Respond to Customer Service Emails with ChatGPT

Multi-language support

Order tracking integration

Automatic email responses

Ai-driven replies

Refund approval notifications

About Leigh.AI ChatGPT Email Support

Launched Sep 06, 2023

Built by Shopify

Address

151 O’Connor St, Ottawa, ON, ON, CA

Website Support Portal Privacy policy Tutorial FAQ Document

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Introduction Video

Description

Automatically Respond to Customer Support Emails with Leigh.AI powered by ChatGPT-4

Let Leigh.AI handle your customer service by automatically responding to support emails. For example: if a customer sends you an email asking “where is my order”, Leigh.AI will automatically find the customer’s order, get the tracking status of his shipment, and shoot back a well-written reply. But don't worry, Leigh.AI knows when to bring you into the loop. For instance, if a customer sends a refund or cancellation request, Leigh.AI will draft a reply and let you review it before it’s send out.

Automatically generate responses to customer emails using order information
WORKS IN 95 LANGUAGES
Scale without limits: Adaptable to your growing customer base
Powered by advanced ChatGPT-4 AI technology
Keeps you informed: Review refunds or cancellation emails before sending

Pros

Automates customer service by generating responses to support emails
Uses advanced ChatGPT-4 AI technology to ensure well-written replies
Integrates with customer data to provide accurate order and tracking information
Works in 95 languages, making it adaptable for international operations
Scalable solution that can adapt to a growing customer base
Keeps human oversight for sensitive issues like refund or cancellation requests

Cons

Potential dependency on the accuracy of order information for response quality
May require initial setup and configuration to integrate with existing systems
AI technology may not understand unique or complex customer inquiries adequately
Limited ability to handle situations that require a more human touch or empathy
Possible concerns about data privacy and security as app accesses customer data