Taranker.Com Logo
Kiwi Size Chart & Recommender logo

Customer reviews: Kiwi Size Chart & Recommender

Develop by Shopify

Kiwi Sizing helps Shopify stores reduce returns and boost sales with AI-powered size recommendations. This review covers its features, pricing, and real merchant experiences to help you decide if it’s the right fit for your store.

Reviews (979)

Overall rating
4.7

What Merchants Think

The "Kiwi Size Chart & Recommender" app is generally well-regarded by merchants who appreciate its ease of use, customization options, and the significant reduction in size-related returns. Customer support receives particularly high praise for its responsiveness and efficiency. However, some users have encountered technical issues that hinder their experience.

Key Strengths

  • Easy to use and intuitive interface
  • Highly customizable size charts
  • Responsive and helpful customer support
  • Automatic metric conversion
  • Effective at reducing sizing-related returns
  • The size recommender significantly improves the shopping experience

Common Concerns

  • Technical issues such as faulty features and bugs
  • Frustrations with unresolved support queries
  • Price increases and additional fees bothersome to some users
  • Complex setup and configuration process
  • Occasional loading and performance issues

Final Thoughts

Overall, the Kiwi Size Chart & Recommender app is a powerful tool for merchants seeking to optimize size charts for their products. Despite some technical hitches and pricing concerns, its strengths in customization and customer support make it a valued asset for many users, especially those in the fashion retail space.

Luxe 83 LLC

Jan 29, 2026  on Shopify

Service was great, but I found the pricing to be too high. Did not mind paying for the size chart feature, but it was the add on cost for each sale that comes through -- regardless of if it's online, instore, or even has a size chart attached to the product.

Camoufit

Jan 26, 2026  on Shopify

I had trouble with getting the app visible on my productpage, after reaching out, the team helped solving the problem within 15 minutes!

Martine Rose

Jan 22, 2026  on Shopify

Easy to use, effective, flexible and a great support team who reply quickly and are really friendly and helpful.

Separatec

Jan 22, 2026  on Shopify

The app runs very smoothly and works exactly as expected. The support team is super responsive and helpful whenever I have questions or need adjustments. Really happy with both the product and the service. Highly recommended!

Friend Sparky

Jan 14, 2026  on Shopify

Very helpful and relentless support until the (sturdy) issue was solved - thanks again, awesome job!

LAVISSI

Jan 12, 2026  on Shopify

It's very simple and easy to use, and the support team provides timely assistance. Highly recommended.

Navy Humor

Jan 06, 2026  on Shopify

Great experience and product. I had an issue relocating the size chart link within several product pages that used a customization field. I reached out to Kiwi's customer service and they resolved it within an hour. That's amazing customer service!

Flix and Ponyo

Dec 30, 2025  on Shopify

fraud!i cancelled this app 10 days ago, it still takes my money for next month! Why not just claim you are a gangster?!

Sandra Quinn Boutique

Dec 18, 2025  on Shopify

Joseph was excellent to work with. He was responsive, knowledgeable and resolved the issue efficiently. The size chart is now working perfectly. I really appreciated his support!!! Great experience overall. 12/17/25 - Also, shout-out-to Joseph for promptly confirming my annual billing of $67.10 will be implemented after my 14-day trial. Thank you for the quick and clear support. Much appreciated!!

Sandra Quinn Boutique

Dec 17, 2025  on Shopify

Joseph was excellent to work with. He was responsive, knowledgeable and resolved the issue efficiently. The size chart is now working perfectly. I really appreciated his support!!! Great experience overall. 12/17/25 - Also, shout-out-to Joseph for promptly confirming my annual billing of $67.10 will be implemented after my 14-day trail. Thank you for the quick and clear support. Much appreciated!!

Sandra Quinn Boutique

Dec 16, 2025  on Shopify

Joseph was excellent to work with. He was responsive, knowledgeable and resolved the issue efficiently. The size chart is now working perfectly. I really appreciated his support!!! Great experience overall.

angurä

Dec 16, 2025  on Shopify

O recomendador de tamanho não é muito fidedigno. Tive que desativar porque induz o cliente em erro.

Van Hoorn Mode

Dec 04, 2025  on Shopify

Super snelle hulp van hulp service, so naar joseph. Was erg aan het kloten met de size chart op de juiste plek aan het krijgen en na 2 min gefixt door de hulp. Enorm te spreken hierover

Misteria

Nov 24, 2025  on Shopify

De service is echt uitermate goed. Ik ben perfect geholpen met al mijn problemen door Joseph & Sharky, dankjewel!

Wandering Owl Adventure Gear

Nov 24, 2025  on Shopify

Their online chat Ai is actually very help, but where they really shine are their live agents! Joseph was very helpful and got things taken care of quickly. Thank you!

Zahir

Nov 17, 2025  on Shopify

Very hard usage, customer support is never available. You always get an AI bot, and never able to get in touch with a real person

Waterloverz

Nov 12, 2025  on Shopify

Extremely user-friendly, offering plenty of options — perfect even for sporting goods. Size charts can now be created effortlessly as a quick add-on.

PawfectPlace

Nov 12, 2025  on Shopify

Easy to set up and has helped our conversion rate by giving customers a simple yet informative interface which includes the ability to switch between inches and cm.

Ariat Australia

Nov 03, 2025  on Shopify

We've been using this app on multiple sites for many years and have found it to be buggy from time to time. Recently this has caused issues with the operation of our sites. Bugs happen from time to time, we understand that. However, the extremely disappointing and frustrating thing is the lack of assistance and communication from the app developers. We've had an open ticket for over 6 weeks that has not been resolved and now that ticket has been removed from the chat. Overall a very frustrating experience, still with no solution. Based on our recent experience, we cannot recommend this app.

Culto Apparel

Oct 31, 2025  on Shopify

Great features and great support overall, I've had some tech complications with another app that was causing Kiwi not to work properly and the Kiwi support team fixed it amazingly and smoothly

Scroll to Top