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Customer reviews: Kiwi Size Chart & Recommender

Develop by Staytuned

Kiwi Sizing helps Shopify stores reduce returns and boost sales with AI-powered size recommendations. This review covers its features, pricing, and real merchant experiences to help you decide if it’s the right fit for your store.

Reviews (829)

Overall rating
4.7

What Merchants Think

The "Kiwi Size Chart & Recommender" app is generally well-regarded by merchants who appreciate its ease of use, customization options, and the significant reduction in size-related returns. Customer support receives particularly high praise for its responsiveness and efficiency. However, some users have encountered technical issues that hinder their experience.

Key Strengths

  • Easy to use and intuitive interface
  • Highly customizable size charts
  • Responsive and helpful customer support
  • Automatic metric conversion
  • Effective at reducing sizing-related returns
  • The size recommender significantly improves the shopping experience

Common Concerns

  • Technical issues such as faulty features and bugs
  • Frustrations with unresolved support queries
  • Price increases and additional fees bothersome to some users
  • Complex setup and configuration process
  • Occasional loading and performance issues

Final Thoughts

Overall, the Kiwi Size Chart & Recommender app is a powerful tool for merchants seeking to optimize size charts for their products. Despite some technical hitches and pricing concerns, its strengths in customization and customer support make it a valued asset for many users, especially those in the fashion retail space.

MBB | MINISTRY OF BODYBUILDING 🇰🇼

Sep 02, 2025  on Shopify

I had some questions about setting up the Kiwi Size Chart and the support team was excellent. Joseph assisted me and made the whole process smooth and easy. He was quick to respond, explained everything clearly, and made sure my size chart was working perfectly. Really appreciate the great customer service!

House of Thobes

Aug 29, 2025  on Shopify

Has lots of features and customer care is excellent. The application can be a bit tricky to use sometimes as there is so many settings, simplifying this would make things even better but overall a very good functioning app!

Chopar

Aug 28, 2025  on Shopify

I love how easy it is to design and edit your size guide and add the elements you wish. Had some questions regarding adding the guide to our template in Shopify but the service teams was most helpfull and fixed it right away. I would reccoment Kiwi to others for sure!

New Nordia

Aug 22, 2025  on Shopify

The charts look clean, easy to create. What I loved the most was their support, who literally help me place the chart exactly where I wanted on my website, thanks to Daniel for great help.

Remmie

Aug 21, 2025  on Shopify

Aamzing to work with very clear and concise. Got the problem sorted in a very timely manner, very kind and explained what I can do for next time. High applaud!

Zaya Mae

Aug 19, 2025  on Shopify

I had a great experience with Joseph! He was extremely helpful and professional in assisting me with moving the size chart. He made the process quick, clear, and effortless. I truly appreciate his support and dedication—thank you, Joseph!

Piera Lingerie

Aug 19, 2025  on Shopify

Aweful app. I've been very disappointed. I've been trying to set up a bra size recommender for month and the support has been of zero help, it's not working & they even charged us more. Don't recommend.

Nordsten & Co.

Aug 19, 2025  on Shopify

Navneet has been a great help and managed to make the required adjustments for the size chart on the store. Happy with the help!

UT Kilts

Aug 14, 2025  on Shopify

It is okay. The billing setup I don't like (counts total orders). Also, the features it has are good like the recommender for size. But they are very rigid and not super customizable. Not sure if I will stick with this app or not.

Boutique Bellezza

Aug 06, 2025  on Shopify

Amazing support if you need any help! They even help you set everything up if needed! Special thanks to Navneet for his kind customer support.

RICHRADIQS

Jul 31, 2025  on Shopify

Great app! We've been using Kiwi for a while and it makes managing size charts so much easier. Big thanks to the support team—especially Markson—for the fast replies and clear video guide. Everything’s working perfectly now. Highly recommend if you're running a fashion store!

BUMSONTHESADDLE

Jul 29, 2025  on Shopify

Sizing is critical for our business as Apparel is our largest selling category to cyclists, runners, swimmers and triathletes. Kiwi does a great job of ensuring every customer is able to find the best possible size in a super easy manner.

teachngear

Jul 25, 2025  on Shopify

This team has been wonderfully helpful in moving my size guide to where I wanted it on my site - very fast and very professional support.

Matakana Boutique

Jul 24, 2025  on Shopify

Goed en vooral snel geholpen! Goede communicatie, zeker een aanrader alleen voor de service al, dan heb ik het nog geeneens over de vele mogelijkheden van de app gehad.

Inspired Garden Life

Jul 22, 2025  on Shopify

Great support from the team in getting the Size Chart link positioned exactly how we wanted it on our PDP. Having Kiwi Size chart + the Recommender definitely helps reduce returns by helping my customers get their size right first time. Great App

Delikatessen

Jul 21, 2025  on Shopify

This app shows in a wrong place about sizes. It is only half visible. How can I change it? It is a bug? Please help

Linen Effect

Jul 18, 2025  on Shopify

The tech support team is very knowledgeable, fast and efficient! I have reached out to them twice now and they solved my issues fast.

BeYou

Jul 16, 2025  on Shopify

Really happy with this app! It works perfectly and Joseph is always there for me, quick, professional and super helpful. He wrote custom codes for my store, the result was excellent. Great service, highly recommended!

Alira Los Angeles

Jul 15, 2025  on Shopify

Kijk serieus naar je vraag en neem de tijd om te onderzoeken waar het probleem ligt. Goede service.

Atelier Novelle

Jul 09, 2025  on Shopify

Daniel and Navneet were incredibly helpful with setting up and configuring the Kiwi Size Chart app. Fast responses, clear communication, and expert guidance throughout. They made sure everything was perfectly integrated into my theme. Top-tier support! highly recommended!

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