Kiwi Sizing App Review: Features, Pros & Cons for Shopify

Name: Kiwi Size Chart &amp; Recommender
Brand: Shopify
SKU: shopify-kiwi-sizing-app-by-shopify
Rating: 4.7 (979 reviews)

Customer reviews: Kiwi Size Chart & Recommender

Develop by Shopify

Kiwi Sizing helps Shopify stores reduce returns and boost sales with AI-powered size recommendations. This review covers its features, pricing, and real merchant experiences to help you decide if it’s the right fit for your store.

Reviews (979)

Overall rating

4.7

5

805
4

79
3

19
2

17
1

27

What Merchants Think

The "Kiwi Size Chart & Recommender" app is generally well-regarded by merchants who appreciate its ease of use, customization options, and the significant reduction in size-related returns. Customer support receives particularly high praise for its responsiveness and efficiency. However, some users have encountered technical issues that hinder their experience.

Key Strengths

Easy to use and intuitive interface
Highly customizable size charts
Responsive and helpful customer support
Automatic metric conversion
Effective at reducing sizing-related returns
The size recommender significantly improves the shopping experience

Common Concerns

Technical issues such as faulty features and bugs
Frustrations with unresolved support queries
Price increases and additional fees bothersome to some users
Complex setup and configuration process
Occasional loading and performance issues

Final Thoughts

Overall, the Kiwi Size Chart & Recommender app is a powerful tool for merchants seeking to optimize size charts for their products. Despite some technical hitches and pricing concerns, its strengths in customization and customer support make it a valued asset for many users, especially those in the fashion retail space.

Shyshatska

Feb 01, 2026 on Shopify

Lion Style

Jan 29, 2026 on Shopify

Customer support is really professional, and the app works perfectly.

Luxe 83 LLC

Jan 29, 2026 on Shopify

Service was great, but I found the pricing to be too high. Did not mind paying for the size chart feature, but it was the add on cost for each sale that comes through -- regardless of if it's online, instore, or even has a size chart attached to the product.

LIGAS

Jan 29, 2026 on Shopify

Elowen Manchester

Jan 27, 2026 on Shopify

Support was very quick in fixing my problem

WYR Middle East

Jan 26, 2026 on Shopify

Great app - does the job exactly how I need it.

Furora

Jan 26, 2026 on Shopify

Super helpful support staff!

Benson & Rowe Charleston

Jan 26, 2026 on Shopify

Camoufit

Jan 26, 2026 on Shopify

I had trouble with getting the app visible on my productpage, after reaching out, the team helped solving the problem within 15 minutes!

Emily&Olivia New York

Jan 24, 2026 on Shopify

good service if you have a question they will help you very quick

NORINDO

Jan 23, 2026 on Shopify

Ames & Hart London

Jan 22, 2026 on Shopify

Antonio & Mia Roma

Jan 22, 2026 on Shopify

Great help

Guava Lane

Jan 22, 2026 on Shopify

SUPER EASY

Martine Rose

Jan 22, 2026 on Shopify

Easy to use, effective, flexible and a great support team who reply quickly and are really friendly and helpful.

Separatec

Jan 22, 2026 on Shopify

The app runs very smoothly and works exactly as expected. The support team is super responsive and helpful whenever I have questions or need adjustments. Really happy with both the product and the service. Highly recommended!

Bella Rebelde Boutique

Jan 21, 2026 on Shopify

perfecto todo

Hala Madrid

Jan 20, 2026 on Shopify

Emilia Weber

Jan 19, 2026 on Shopify

Zeprah

Jan 19, 2026 on Shopify