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Customer reviews: Kiwi Size Chart & Recommender

Develop by Staytuned

Kiwi Sizing helps Shopify stores reduce returns and boost sales with AI-powered size recommendations. This review covers its features, pricing, and real merchant experiences to help you decide if it’s the right fit for your store.

Reviews (810)

Overall rating
4.7

What Merchants Think

The "Kiwi Size Chart & Recommender" app is generally well-regarded by merchants who appreciate its ease of use, customization options, and the significant reduction in size-related returns. Customer support receives particularly high praise for its responsiveness and efficiency. However, some users have encountered technical issues that hinder their experience.

Key Strengths

  • Easy to use and intuitive interface
  • Highly customizable size charts
  • Responsive and helpful customer support
  • Automatic metric conversion
  • Effective at reducing sizing-related returns
  • The size recommender significantly improves the shopping experience

Common Concerns

  • Technical issues such as faulty features and bugs
  • Frustrations with unresolved support queries
  • Price increases and additional fees bothersome to some users
  • Complex setup and configuration process
  • Occasional loading and performance issues

Final Thoughts

Overall, the Kiwi Size Chart & Recommender app is a powerful tool for merchants seeking to optimize size charts for their products. Despite some technical hitches and pricing concerns, its strengths in customization and customer support make it a valued asset for many users, especially those in the fashion retail space.

STYLE TEG

Jul 01, 2025  on Shopify

vrey nice

MONTI

Jun 26, 2025  on Shopify

I really like the app, but im having som problems with it changing my store theme. I was using normaly, but at the new theme it doen't show, ene though its activated. I could use some help!

MY$TOAR

Jun 10, 2025  on Shopify

new still learning

Corporate Giggles

May 21, 2025  on Shopify

Initially things started off positive. The person helping was responsive and tried to help, but when things were not working as planned, things shifted, responses lessened and then just stopped. I would check to see if any updates were happening on the site and things were happening but not for the better, mostly unsuccessful attempts to fix. Then I received it's working for me etc.(which was not the truth). Eventually, he explained based on a conflict from a different program my request couldn't happen the way I originally wanted, which was fine. Fast forwarding, he was able to make the alternate changes, but I only became aware of them because I kept checking to see if anything was happening. During that process he messed up a few things, and stopped communicating all together. In the end I just starting sending screenshots of how things looked. He eventually, put things back together, but had I not checked and started sending screenshots, I'm not sure what would have happened. Because things did workout in the end I'm leaving 3 stars, because there were honest attempts to support but somewhere along the line things took a drastic turn.

Petorverse

Apr 28, 2025  on Shopify

没有中文

LA MODE PERTH

Feb 21, 2025  on Shopify

i dont like that i am paying a fee monthly and then have to buy credits to import a size chart how annoying can that be. but everthing else is perfect

Fcvintage

Oct 22, 2024  on Shopify

DIWA

Sep 18, 2024  on Shopify

good work

Pugglez

Sep 13, 2024  on Shopify

I used Kiwi Sizing to display size charts on my Shopify store, and while the app functions basically as advertised, their pricing model leaves much to be desired. On principle, I have disabled from my store and will be removing the app. The Ultimate Plan starts at $12.49 USD monthly, which seems reasonable until you delve into the fine print. They charge extra fees based on the number of web orders you receive: $0 extra for less than 100 orders $5 extra for 100–500 orders $20 extra for 500–2,000 orders $60 extra for 2,000–6,000 orders $120 extra for 6,000–10,000 orders $200 extra for 10,000–20,000 orders $350 extra for more than 20,000 orders To put it into perspective, it's like hiring a plumber to fix your pipes, and then being charged not just for the repair, but also an ongoing monthly fee based on how much water you use afterward. It doesn't make sense to pay perpetually—and increasingly—as your usage grows for a service that was set up once. Furthermore, a sizing chart is just one of many factors that contribute to the success of an online store. Even the world's best sizing chart won't boost sales if the site has poor products or a bad user experience. It feels inappropriate for Kiwi Sizing to implement a pricing model that scales with my store's success, almost as if they're taking credit for increased sales that result from a multitude of other efforts. While I appreciate the functionality of Kiwi Sizing, I can't recommend it to other store owners who are mindful of scalable and fair pricing. Unless they reconsider this approach, I'd advise looking for alternative solutions that offer transparent and reasonable pricing without tying costs to your store's performance.

Thrivio

Aug 16, 2024  on Shopify

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VitaMantha

Jul 28, 2024  on Shopify

Handig als je doorhebt hoe het werkt, eerste keer vindt ik nog vrij lastig

Esova London

Jun 22, 2024  on Shopify

This app is tough love - SO NOT SHOPIFY FRIENDLY but its good

E-SeaRider

Jun 06, 2024  on Shopify

I can't honestly leave a review yet, as I just downloaded it. But each time I make a change to a size chart I am working on trying to input info in, it ask me for a review. So I am doing this review to stop the pop ups.

Janasya.com

May 29, 2024  on Shopify

Export of size chart not available. Rest is good

Canada Unite

Apr 11, 2024  on Shopify

So far so good

Eraya

Apr 08, 2024  on Shopify

IT WAS GOOD

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