fraud！i cancelled this app 10 days ago, it still takes my money for next month! Why not just claim you are a gangster?!

Not recommended for starters, you can only add 2 size charts for free....

Very hard usage, customer support is never available. You always get an AI bot, and never able to get in touch with a real person

We've been using this app on multiple sites for many years and have found it to be buggy from time to time. Recently this has caused issues with the operation of our sites. Bugs happen from time to time, we understand that. However, the extremely disappointing and frustrating thing is the lack of assistance and communication from the app developers. We've had an open ticket for over 6 weeks that has not been resolved and now that ticket has been removed from the chat. Overall a very frustrating experience, still with no solution. Based on our recent experience, we cannot recommend this app.

Moved to next plan -> decided it's not okay for us (not possible to translate fields from English). Tried to move back after few minutes and it was not possible anymore. Created lots of manual work for us without any real reason.

Customer support is really hard to reach and i have had a problem for days now!

Aweful app. I've been very disappointed. I've been trying to set up a bra size recommender for month and the support has been of zero help, it's not working & they even charged us more. Don't recommend.

Worst support ever

Forced me to leave a review every time I tried to save a template.

It's quite rare that I give such a low review, but I'm doing it to potentially help other merchants. The service of this app is really not up to the standard of the industry. In our case we had the size chart widget not showing on some products, we grant them access to our online store to fix this issue and they create major issues at the same time displaying sold out badge in the majority of our new product with stock. We've tried to contact them but it's a 2 hour wait and they haven't duplicated the theme so we can't revert ourselves. Also be aware that this application does not work with translate and adapt, meaning that you will have to install a 3rd application like Langify which will slow down your site much more.

Disappointed with the cancellation process The app itself works well, but the subscription cancellation process is a mess. I contacted customer support to cancel my subscription and was told it would be taken care of. I even asked for confirmation, but nothing was actually canceled. Later, I received an email from a different support agent telling me I had to manually switch to the free plan. That was never mentioned during the initial chat—very confusing. I followed their instructions, switched to the free plan, and even uninstalled the app. Despite all that, I still got charged. Now I’m stuck trying to get a refund and completely disconnect from this app. Really frustrating experience. I won’t be using Kiwi again.

总是发生同样的问题，当我们点击尺码的时候，插件就消失了

It had error for very long time and they couldn't fix it.

Unreliable app with major functionality issues. The "Import Product Table" feature is completely broken - the "Select" button is unresponsive. I've been reaching out to their support team for a week, but they still haven't fixed this basic problem. Save your time and look elsewhere.

App sluttet å virke, umulig å fikse. Butikken har vært uten size chart i over en uke nå! Vi har blitt trukket årlig betaling 3 ganger i prosessen for å få denne app til å virke. Nå gir vi opp!

The recent price increase is disappointing—it's no longer worth the cost compared to other sizing apps.

WORST APP

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I got ghosted by the support

the size chart can not be synced when you try to open a new store.