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Customer reviews: Kite: Discount & Free Gift

Develop by Skai Lama
<h3>What Merchants Think</h3> <p>Merchants generally view "Kite: Discount &amp; Free Gift" as a valuable addition to their Shopify stores. With high praise for its seamless integration and robust features, many users have successfully utilized this app to enhance their promotional strategies. The exceptional customer service, noted for its responsiveness and problem-solving capability, further elevates the user experience, making it a highly recommended tool for business owners looking to enhance their store's offerings.</p> <h3>Key Strengths</h3> <ul> <li>Robust discount and promotional features, including automatic free gifts and tiered discounts.</li> <li>Highly customizable widgets that easily adapt to different brand aesthetics.</li> <li>Seamless integration with Shopify and compatibility with other apps.</li> <li>Intuitive and user-friendly interface for quick and easy setup.</li> <li>Exceptional customer service, characterized by quick response times and thorough problem-solving.</li> </ul> <h3>Common Concerns</h3> <ul> <li>Initial setup issues, including minor integration glitches.</li> <li>Limited customization options in specific cases.</li> <li>Potential delays in support for complex or unique feature requests.</li> </ul> <h3>Final Thoughts</h3> <p>"Kite: Discount &amp; Free Gift" is widely appreciated for its capability to enhance promotional capabilities on Shopify stores. While there are occasional setup and customization challenges, the app's strengths—particularly its advanced discount features and stellar customer support—make it an indispensable tool for many merchants. Overall, it's a highly recommended app for businesses looking to improve their sales strategies and customer engagement.</p>

Reviews (371)

Overall rating
5

What Merchants Think

Merchants generally view "Kite: Discount & Free Gift" as a valuable addition to their Shopify stores. With high praise for its seamless integration and robust features, many users have successfully utilized this app to enhance their promotional strategies. The exceptional customer service, noted for its responsiveness and problem-solving capability, further elevates the user experience, making it a highly recommended tool for business owners looking to enhance their store's offerings.

Key Strengths

  • Robust discount and promotional features, including automatic free gifts and tiered discounts.
  • Highly customizable widgets that easily adapt to different brand aesthetics.
  • Seamless integration with Shopify and compatibility with other apps.
  • Intuitive and user-friendly interface for quick and easy setup.
  • Exceptional customer service, characterized by quick response times and thorough problem-solving.

Common Concerns

  • Initial setup issues, including minor integration glitches.
  • Limited customization options in specific cases.
  • Potential delays in support for complex or unique feature requests.

Final Thoughts

"Kite: Discount & Free Gift" is widely appreciated for its capability to enhance promotional capabilities on Shopify stores. While there are occasional setup and customization challenges, the app's strengths—particularly its advanced discount features and stellar customer support—make it an indispensable tool for many merchants. Overall, it's a highly recommended app for businesses looking to improve their sales strategies and customer engagement.

Trueforma® Nutrition with innovation

Mar 27, 2025  on Shopify

Kite is incredibly user-friendly and integrates seamlessly with my Shopify store. I was able to set up my first discount and free gift campaign in minutes. The app's interface is intuitive, and the results speak for themselves. Even better, the support team is always available and ready to assist. It's a must-have for any store looking to implement effective promotions.

By Pariah

Mar 26, 2025  on Shopify

The support team were very helpful in setting up the free gift widget across our website and went above and beyond to make sure that we liked how it was presented across the website. Thank you to Aditi, our Account Manager.

Volcano Coffee Works

Mar 20, 2025  on Shopify

Customer service is very responsive, Aditi, our account manager was very helpful in helping me set the app up and customizing it.

zvukoizolacia

Mar 10, 2025  on Shopify

It's a Great App with customizable discount widgets and is very easy to work with. Integrates perfectly with gempages. Support is also very responsive and helpful. Got very quick resolutions today from Aditi on a few custom design requests.

Dreamvazaar

Mar 02, 2025  on Shopify

Easy to use & Superb Support! I really liked the Kite: Discount & Free Gift app. It’s super easy to set up discounts and free gift offers. A special thanks to Miss Aditi, who quickly resolved my issue and was very polite. When customer support is this good, everything becomes easier! Definitely recommending it!

Scentchips

Feb 27, 2025  on Shopify

Aditi my Account Manager is so helpful and fast and getting my promotions running exactly how we need then on a very tight deadline. As a small business, this is priceless. We appreciate the support Aditi!

Raven Botanicals

Feb 25, 2025  on Shopify

Absolutely great so far. Easy to install and use, and great templates to work from. Support from Aditi unparallelled. Thanks Kite! I have recommended this to lots of other shopify stores.

Magic Hair

Feb 20, 2025  on Shopify

I had an outstanding experience working with Aditi and the Customer Support team at Skailama. Their responsiveness and attention to detail made all the difference in resolving our issues efficiently. What particularly impressed me was their ability to explain complex solutions in a clear, understandable way. Aditi is truly an asset to Skailama, and I highly recommend working with her

Lil' Leo

Feb 14, 2025  on Shopify

The support and help from Aditi was just so amazing. She was so friendly and helped with everything really fast. Thank you.

Terra Cottage

Feb 11, 2025  on Shopify

This app offers a variety of discount features and was just what we were looking for free gifts! Their support is very responsive with setting up custom discounts and was able to custom tweak the widgets to look exactly how we want them. 10/10 product and experience, would recommend!

Squish Town Private Limited

Feb 11, 2025  on Shopify

"I had an amazing experience! The service was professional, and efficient, and exceeded my expectations. The attention to detail and customer care were outstanding. I highly recommend them to anyone looking for top-notch service. Thank you for going above and beyond!"

Yuya Tienda Oficial

Feb 05, 2025  on Shopify

Very good application! So far, it has helped me a lot and is easy to set up. Something that deserves recognition is their incredible support – they always respond quickly via chat!

Silly George

Feb 02, 2025  on Shopify

This has been a great app for all of our discount & promotional needs! Aditi was a major help for us when we hit a snag, and she helped us correct it within minutes of the problem being identified. Definitely recommend!

Kind Science

Jan 26, 2025  on Shopify

The support is great. They are always happy to help and make changes when possible to fit your situation.

Canaan Foods

Jan 23, 2025  on Shopify

This is hands down the best app I’ve ever used on Shopify! Any type of discount or promotional strategy you can think of, this app can handle it effortlessly. What’s even better is its compatibility with other apps—I’ve never encountered any issues where discount codes stop working due to conflicts with other installed apps. I’ve been searching for an app like this for two years, and finally found Kite. Absolutely deserving of a 5-star review!

SILA PARIS

Jan 16, 2025  on Shopify

I am using Kite for several days now. It 's quite easy to set up, you have models to get inspired and price is really low for this type of app. For now, it does a really good job for us. Service Support is really helpfull. They stay in touch, they try different options for you, and they are are quite patient. I 'll keep using it for now.

DECIBEL shop

Jan 15, 2025  on Shopify

Great App with very helpful tech support. They are fast to respond to questions and have so far managed to fix all our requests related to the custom design and functionality of the discount widgets.

Chabacano MX

Jan 14, 2025  on Shopify

This app is amazing, I needed to apply different type of automatic discounts and works great, also ths support I got from Aditi of customer service to get this done was super awesome, 100% worth it, thank you!

Thats me Organic®

Jan 10, 2025  on Shopify

Die App funktioniert, soweit ich das nach so kurzer Zeit beurteilen kann, sehr gut, auch mit den kombinierten Rabatten. Der Support ist klasse, man war sehr bemüht alle Fragen schnellstens zu klären. Kann bis jetzt nur gutes berichten.

Royalnuts Genuss GmbH

Jan 09, 2025  on Shopify

Really good customer Support. Fixed our problem really fast even though didn´t give them all details. 100% recommend for CS and app.

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