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Customer reviews: Kite Discount, Free Gift, BOGO

Develop by Shopify

The Kite Free Gift app helps Shopify store owners boost sales by offering free gifts with purchases. This review covers its features, pricing, and real user experiences to help you decide if it fits your business needs.

Reviews (465)

Overall rating
5

What Merchants Think

Merchants generally view "Kite: Discount & Free Gift" as a valuable addition to their Shopify stores. With high praise for its seamless integration and robust features, many users have successfully utilized this app to enhance their promotional strategies. The exceptional customer service, noted for its responsiveness and problem-solving capability, further elevates the user experience, making it a highly recommended tool for business owners looking to enhance their store's offerings.

Key Strengths

  • Robust discount and promotional features, including automatic free gifts and tiered discounts.
  • Highly customizable widgets that easily adapt to different brand aesthetics.
  • Seamless integration with Shopify and compatibility with other apps.
  • Intuitive and user-friendly interface for quick and easy setup.
  • Exceptional customer service, characterized by quick response times and thorough problem-solving.

Common Concerns

  • Initial setup issues, including minor integration glitches.
  • Limited customization options in specific cases.
  • Potential delays in support for complex or unique feature requests.

Final Thoughts

"Kite: Discount & Free Gift" is widely appreciated for its capability to enhance promotional capabilities on Shopify stores. While there are occasional setup and customization challenges, the app's strengths—particularly its advanced discount features and stellar customer support—make it an indispensable tool for many merchants. Overall, it's a highly recommended app for businesses looking to improve their sales strategies and customer engagement.

1969

Oct 30, 2025  on Shopify

I am a Kite user since a couple of months. I have set up some basic offers and it is going well so far. I must say that the support team is quite active, and helpful. That's a huge plus. Since this is a new store, I do not have much data to share. May be I'll revisit the app in a month or two, and share my experience again. If you re looking for a quick and easy app installation with basic offers such free gift, BOGO, bulk discounts, etc. I do recommend Kite.

Simple Volume Discount App

Oct 29, 2025  on Shopify

I've only started using this app, but everything looks clear. One thing that was incredible - support answered very quickly.

swad.shop

Oct 29, 2025  on Shopify

Very good Support Team and knowledgeable Staff and solve my issue in few minutes.. also best app for Running good offers..

Kerusso.com

Oct 17, 2025  on Shopify

Just had to build a tiered discount after almost a year. In that year we updated our theme. Support was great to get me up and operational again. Really like the app.

Magic Kids

Oct 16, 2025  on Shopify

The app is user friendly. What's nicer is that the technical team is very responsive. Keep up the good work. Thank you Kite Team!

Perri Cutten

Oct 16, 2025  on Shopify

Excellent GWP solution for ecommerce stores. Support and onboarding have been seamless. Highly recommended!

RevitalTrax International

Oct 15, 2025  on Shopify

Skai Lama offers some great and powerfull apps, Kite being one of them! So far suport has been very kind with helping us set up the apps for our store.

PetAmaze

Oct 09, 2025  on Shopify

Really easy app to get set up and underway. Support is on point as well and have helped sort out some formatting that I needed. Definitely recommend.

Olfabrand

Oct 07, 2025  on Shopify

Problem solved efficiently! I needed help applying a discount and the agent who assisted me was fantastic. They quickly understood my confusion and walked me through the process until it was sorted. Highly recommend their support.

Kleine Prints

Oct 06, 2025  on Shopify

Die App funktioniert sehr gut und sieht vor allem gut aus! Nicht so überladen. Der Kundenservice war sehr hilfsbereit und schnell. Vielen Dank für diese tolle App!

Woohoo Body

Oct 06, 2025  on Shopify

This is my favourite app for GWP offers - it gives me all the flexibility I need for creative offers. And the support is very good too :)

strap-on-me®

Sep 29, 2025  on Shopify

The support team is quite active. I needed some assistance with the settings on two of my stores, and Janet helped me resolve them. Even though it took some time, she kept following up with me in regular intervals. Cheers to the kite support team. On the other hand, I would encourage the developper to make the app more user-friendly. He/She should consider giving more customisation options to the app users. The UI of the app can be further improved. It is not quite intuitive. The pricing plan is quite competitive, so that's a plus. With a better UI, I believe this app can do much better.

doogee.com

Sep 29, 2025  on Shopify

很不错,能解决很多的问题。如果能更加智能就好了。 买A产品,免费得到B产品,并且A产品同时减100美金这个功能还是比较欠缺,特别是B产品可以让客户自己选择颜色的。

We Round

Sep 22, 2025  on Shopify

The app offers what we were looking for: a progress bar and auto-added free gift function with a clean design. You can customize settings to fit your specific promotion type, and match the look to your site. The app is easy to navigate. I did run into a minor issue while running my first promotion, but I really appreciated the live assistance— Janet was very prompt and attentive to try to resolve it right away.

UK Ecig Store

Sep 22, 2025  on Shopify

The app gives great flexibility for creating and featuring offers on the site and the support team respond quickly and are knowledgeable and helpful.

PurrEmbassy

Sep 16, 2025  on Shopify

Kite makes creating and managing discounts simple and flexible. The app integrates smoothly with Shopify, the interface is clear, and setting up tiered offers or free gifts takes just a few clicks. Customer support responds quickly and provides clear instructions, which saves time when configuring more advanced rules. Pricing is fair considering the functionality, and the automation helps avoid manual work. If you need reliable discount management for your store, Kite delivers.

CustomLink

Sep 13, 2025  on Shopify

I tried this app, and it is excellent, but it's not quite suited for my current project's needs. Rohan from the technical support is fantastic, connected via Zoom to walk me through the setup when I need help. Strongly recommend giving this app a try. I will definitely consider using it for my other projects.

Murasaki Kaze

Sep 12, 2025  on Shopify

Most flexible discounts app we found on Shopify. Can offer discount structures that usually require per store customization when using other apps. We recommend.

TEMPTU PRO

Sep 09, 2025  on Shopify

Tanu was very helpful teaching me to set up my first promotions with the app. Once learned, the app is very easy to use.

Maine Cottage

Sep 08, 2025  on Shopify

Kite's app works as it should to give me all the discount possibilities I could want, but more than that, their customer service is impeccable. If I can't figure out how to set a complicated discount up, they'll walk me through it and help troubleshoot. The best!

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