Got prompt support for Shri and the tech team. They're really good at developing different discount apps to meet different discount scenarios

Love this app, increases conversion rate a ton for sales and the support is super fast and helpful!

Great timely support and the app has worked well for us through 2 x sale periods now.We use the free gift with purchase promotion. Highly recommend this app, it looks great on our website.

Excellent Support from Shri Shri was incredibly helpful in assisting us with Kite Discount App support. He resolved an issue with the placement of both the free gift widget and the progress goal widget, and was extremely thorough in ensuring everything functioned correctly across all themes and product detail pages. Our site has complex custom coding and over 23 SKUs, and Shri took the time to test and validate each scenario to make sure the widgets displayed and behaved properly everywhere. His attention to detail, patience, and clear communication made the entire process smooth and stress-free. Truly appreciate his dedication and expertise — outstanding support!

With the Google meet face to face communication, my question was resolved quickly without the hassle of needing to text!

Please clone Janet. She was extremely helpful. Especially for us folks who are not too computer savvy.

This app makes offering freebies, special offers, and discounts a breeze. It has been a great way for our store to easily create promotions for various reasons. The support team - especially Janet & Divya - is also always available to connect and help us with any questions we have when setting up campaigns.

This app was exactly what we were looking for! I had some questions for their support team, and they were able to jump on a call within just a few minutes to help. I'd recommend this app to anyone looking for custom discount setups!

Great app! All possible options are available to set up different discounts or promotions. Everything is quite straightforward and the customer support (helped by Divya) is super fast, friendly and helpful.

Helpful fast service to work through a discount loophole issue. Janet was communicative and quick as we tested through various fixes.

This app has been useful for our tiered Black Friday promotion as well as for several free gift promotions. The technical support has also been helpful and effective when needed.

Tanu! Oh my goodness! Such an amazing customer representative. She was absolutely very helpful and accessed my situation and helped me in seconds. Very friendly yet professional. She definitely deserves a raise in Salary! Thank you Tanu Much love from Ghana!

Best customer support I've ever experienced from a Shopify app company. Helped me every step of the way, even added additional features for me, and had calls whenever I needed additional assistance. I used this for our BFCM sales and it was a huge success. Will be using again soon

Perfect for what we need. The discount levels linked to quantities in particular have increased our average shopping cart values. We would definitely recommend it, not least because the support team always responds very quickly. Thanks for the help at any point.

I was using the free version of the app and just upgraded to the full version. I’m very happy with the decision. Janet was incredibly helpful and made the upgrade process smooth. Great app and great support — highly recommended!

Lady Janet was very professional nice and helpful. The app is working as intended and the settings are easy to setup.

There were some urgent issues, customer service was online and helped me out directly thanks for this amazing service

Fantastic app so far! I recommend everyone at-least trying the free trial. In addition, the support was instant even on Black Friday and they helped us with our lack of knowledge as we were doing it incorrectly. They fixed it near immediately.

App has been excellent - had some small issues when setting a promo live but the team were quick to resolve.

Service is really quick, and they cover a large part of the day, from India. However, I find the app is limited for my specific needs and I would have liked to be able to exclude products and collections from discounts, and I seem to be able to do it only for the shipping discount. Probably I could do it with the extended Custom tier but once this is added, it becomes a fairly expensive app for such a small business as ours. I don't know if I will keep it yet. It's proven very effective for our Black Friday sale and for the first time, we have not experienced angry people unable to redeem the discount. Yet. It's a good app, maybe not the perfect one for us.