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Customer reviews: Judge.me Product Reviews App

Develop by Shopify

Judge.me is a powerful Shopify app designed to collect and display customer reviews, boost trust, and drive sales. This review covers its key features, pricing, and real merchant feedback to help you decide if it’s the right fit for your store.

Reviews (31,818)

Overall rating
5

What Merchants Think

Overall, merchants have expressed positive feedback about the "Judge.me Product Reviews App," highlighting its significant impact on managing and showcasing customer reviews. The app is valued for its flexibility, ease of integration, and especially its exceptional customer support, which consistently receives high commendations from users. While there are minor challenges with certain configurations and setups, the support team's rapid response and helpfulness largely mitigate these issues.

Key Strengths

  • Outstanding customer support with fast and helpful responses.
  • Easy installation and integration with platforms like Shopify.
  • Flexible customization options for widgets and emails.
  • Effective import/export functionalities, especially for large volumes of reviews.
  • Streamlined process for collecting and showcasing reviews, including photos and videos.

Common Concerns

  • Difficulty navigating certain features, like re-requesting reviews or finding specific settings.
  • Initial setup can be time-consuming or confusing without support assistance.
  • Some features might require manual support intervention for customization or adjustments.

Final Thoughts

Judge.me Product Reviews App is highly regarded among users, mainly due to its extensive features for managing reviews and the exemplary support team that backs it. While users occasionally face challenges with initial setups and navigation, these are generally outweighed by the app's capabilities and the reliable assistance provided by the support staff. It is a recommended tool for businesses looking to enhance their e-commerce websites through effective review management.

Lucini London

Aug 05, 2024  on Shopify

I'm really liking the Judge.me app it's got many features, one key feature that stands out that is not available in other review apps I tried is the product grouping feature. We sell bikinis and sell a top and a bottom separately on different product pages, allowing customers to easily mix and match on sizes. We wanted it so that if the product page for the bottom had a review posted it would also be shown on the product page of the top automatically. With Judge.me you can do this easily. They also have an email template builder for constructing templates for inviting customers after purchase to review the product with easy call to action and reminders. This coupled with fast reactive and friendly support and a premium tier that is only $15 per month this app is a no brainer and I've got myself set up ready to go in no time. This is a top review app for Shopify.

Ohelo

Jul 31, 2024  on Shopify

Amazing customer service. Hakima sorted out a linked product issue for us straight away and was a pleasure to deal with. App works really well, but customer service when needed is fast, efficient and actually helpful!

Skinny Coffee SuperBoost

Jul 31, 2024  on Shopify

Support is always keen and fast in solving our issues. We wanted to exclude the widget from some pages and in less than 30 minutes we had it solved with Customer Support help.

AllMatters

Jul 31, 2024  on Shopify

Faissal is an absolute wizard and made the review widget look perfect on our website in a matter of minutes. We've been using judge me for 5 years and are extremely happy

Kaamos Co.

Jul 31, 2024  on Shopify

The App has been working great. There were some small problems but I got them fixed super fluently with the customer service (Thanks Rodrigo!)

ZAINTO Bag

Jul 31, 2024  on Shopify

I am very happy with this app. I had a great experience with Hakima The support I have received during chatting time with her was satisfy She got the issues resolved quickly and it was absolutely perfect. I went back and asked questions and She was so kind and helpful. Absolutely pleased with my experience!

Valite

Jul 31, 2024  on Shopify

Schnell und einfach geholfen beim Einrichten von Reviews für mehrere produkte/Bundles, guter Support!

Kumaio®

Jul 31, 2024  on Shopify

The customer support is absolutely amazing—responsive, helpful, and always there when we need them. We couldn’t be happier with our choice. Judge.me has been a breath of fresh air after our terrible experience with another review app. From day one, it’s been easy to use and packed with all the features we need. Highly recommended!

Seersify

Jul 31, 2024  on Shopify

I have got an issue with displaying carousel images of the reviewers on the store homepage. Brain promptly gets back to me with his prompt fix! Very good service! Thank you very much.

ELIXIR

Jul 31, 2024  on Shopify

this will be a perfect review importing app , if they consider adding an option for editing reviews under each product. currently there is an option to edit reviews only as a common for all products or we have to spend a whole time on csv file. Hope they ill add it in future

MaxTalker

Jul 22, 2024  on Shopify

他们的服务非常棒!技术人员 Andrew会帮助我解决各种模板自定义和设置问题。 你能得到的不仅是一个强大的应用,还有一系列完美的售后服务帮助!

Wimzi

Jul 22, 2024  on Shopify

I had an issue with my old review app, and I didn't know how to install Judge.me since the old one was still integrated into my theme. The Judge.me support team was incredibly quick to fix it for me. Great customer service!

The ProDrop

Jul 22, 2024  on Shopify

Ron was very kind and patient with me. His help was incredible and, hopefully, I would really like to work with him again.

JDXDesign

Jul 22, 2024  on Shopify

I am honestly in shock. It was so quick and easy, I have never had such great service like this before. 1000/10!!!!

Flip Manufacturing

Jul 22, 2024  on Shopify

Great support. Had a question about why something wasn't showing on Google Search Console and they fixed me up immediately.

the other danish guy

Jul 22, 2024  on Shopify

During onboarding we received a FIVE STAR support from Mohammed and looks more and more sure, that this app will be our long term choice for collecting and showing customer reviews.

IndoorCozy

Jul 22, 2024  on Shopify

Gran resolución de problemas cuando le pedí ayuda por la configuración de Judge.me a Fatima en mi plataforma de Shopify.

Ma boutique

Jul 22, 2024  on Shopify

Soufiane helped me solve a problem within a few minutes. He explained why it occured and solved it very quickly. He also responded to my message very quickly didn't have to wait at all. Thank you :D

Ginnie Mini

Jul 22, 2024  on Shopify

I recently bought men's footwear from Ginniemini.com, and the quality is exceptional.The craftsmanship impeccable, and they're incredibly comfortable straight out of the box. Perfect for both formal occasions and daily wear, these shoes exceed expectations in style and durability.

Juwelanna

Jul 22, 2024  on Shopify

good reviews app, Soufiane the customer support agent was super helpful and he could provide the help I would need every time

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