The team is always very responsive and extremely helpful. Whenever there are any issues, I just drop them a message and I get a response within a few seconds, and boom, the issue is resolved in no time! P.S. Daniel and Rodrigo are awesome!

great help with this new app, im not very tuned into this type of thing and i was helped and it was explained very well , thanks

This is the best app for Shopify reviews I found this out when I first decided to open a store, the expert store designer with many years experience told me this, and so I had full confidence in it right from the start, and plus they have amazing 24/7 customer support and they even helped me to set up the review widgets on my site free of charge, what more could I ever wish for. Excellent Support and a Fantastic and Very Important Product for any Shopify Store to Have.

Nouhaila was super helpful in custom implementing the review widget onto my product sites. Great customer service experience!

These guys are top notch, they know exactly what to do when there is a problem and they get it done quick. Thanks Carlos.

very helpful just started on shopify and was expecting it to be more of scam lol but they helped putting the widget on my store!

i had an issue when importing reviews from aliexpress so i asked the support and ' Carlos ' answered very quickly and helped me fixing the problem.

best app . although I didn't upgrade my account; the support took time to solve my store problems.i appreciate

s'intègre parfaitement à mon thème gratuit, très facile à prendre en main la solution gratuite est déjà extraordinaire !

Hakima provided me with excellent customer service, she had a lot of patience with me and taught me a lot of things as well. Amazing app and amazing people to deal with, would highly recommend!!!

Thumbs up for Judge.me, great app, great UI, best feature is being able to hide star ratings until reviews are in

I had a fantastic experience with Ann from Judge.me's customer support team. She was incredibly helpful, responding quickly to my queries and guiding me through setup with expertise. She not only solved my issues promptly but also shared valuable tips to optimize its use for my Shopify store. Her efficiency and friendly demeanor made the entire process seamless. I highly recommend Judge.me's, especially for their outstanding customer support—thanks to Ann!

Nous nous en servons tous les jours sur notre boutique www.atayate.com et nous en sommes vraiment content, nous apprenons tous les jours à l'améliorer. Merci je recommande !

Great service and the easiest installation on the entire app store, Ron did most of the work and guided me through the rest!

Melhor suporte do mundo. Atendimento super rápido aplicativo ótimo, eles sempre ajudando, estou muito feliz com a ajuda.

I downloaded the Judge.me app. Not knowing what to expect. I got connected to Ron and he really made things happen. He saved me a lot of hours of me trying to find information and helped me to make changes to their app so that it fit my website perfectly. I am no longer on the fence about this app.

Samuel helped me solve an issue I was having, and did so immediately, so my issue was discovered and resolve within a 1/2 hour, amazing, and thank you!

Brilliant support available with this app and they reply within a few minutes in the live chat. I had lots of queries about the set up process of initial review requests to reminder emails and set it to multiple review email template (with the option of just putting the main product in the emails without all the add-ons) This was all explained to me by their support and it helped me to tidy up my review system and limit it to the main product for each email reminder. My review conversion rate is already at 25% of emails sent using the multi product template. I was using the single review template version before which was sending out review requests for each item in the order..including accessories or add-ons. This cluttered the review process and conversion was only around 4.5% using that template. So a huge improvement now. In addition, the user interface is very clean and useful as it has the request history of emails that were sent out, pending requests and status of whether sent emails were opened or not...and all reviews are verified when they are written from clicking on the emails. As a side note, In order to improve email deliverability, make sure to use your website email address and get it verified using the judge.me support. Status of "sent successfully" means it was sent but didn't land in the customer inbox, and "email delivered" means it was successfully delivered to the inbox. There is also a photo reminder email in case a review is left without a picture which is a great feature to optimise photo reviews. However, the coupon code system to incentivise reviews could be improved because when that feature is activated it sends coupon codes out to ALL reviewers from the initial request email to reminders. It would be better if the coupon codes could be activated only for late reviewers from within the 2nd and 3rd reminder emails in order to incentivise them for a review. I hope they can update the app to include this feature. But overall, a fantastic service and a great automated review system that is already optimising the number of reviews for my website. Just make sure to use the right review template for only the products that you want reviewed and you're good to go!

Super quick with their response and extremely helpful which is amazing for any business! So far I’ve had a great experience!

Ótimo atendimento. Estava com dificuldade na instalação e vcs resolveram com rapidez e eficiência. Muito obrigada!