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Customer reviews: Judge.me Product Reviews App

Develop by Judge.me

Judge.me is a powerful Shopify app designed to collect and display customer reviews, boost trust, and drive sales. This review covers its key features, pricing, and real merchant feedback to help you decide if it’s the right fit for your store.

Reviews (29,130)

Overall rating
5

What Merchants Think

Overall, merchants have expressed positive feedback about the "Judge.me Product Reviews App," highlighting its significant impact on managing and showcasing customer reviews. The app is valued for its flexibility, ease of integration, and especially its exceptional customer support, which consistently receives high commendations from users. While there are minor challenges with certain configurations and setups, the support team's rapid response and helpfulness largely mitigate these issues.

Key Strengths

  • Outstanding customer support with fast and helpful responses.
  • Easy installation and integration with platforms like Shopify.
  • Flexible customization options for widgets and emails.
  • Effective import/export functionalities, especially for large volumes of reviews.
  • Streamlined process for collecting and showcasing reviews, including photos and videos.

Common Concerns

  • Difficulty navigating certain features, like re-requesting reviews or finding specific settings.
  • Initial setup can be time-consuming or confusing without support assistance.
  • Some features might require manual support intervention for customization or adjustments.

Final Thoughts

Judge.me Product Reviews App is highly regarded among users, mainly due to its extensive features for managing reviews and the exemplary support team that backs it. While users occasionally face challenges with initial setups and navigation, these are generally outweighed by the app's capabilities and the reliable assistance provided by the support staff. It is a recommended tool for businesses looking to enhance their e-commerce websites through effective review management.

Morton Family Farms

Jul 21, 2024  on Shopify

I finally contacted Judge.me support to figure out how to get the reviews that customers have left to show up on my Shopify page. After asking the same question several different ways, I finally figured it out with the help of Gabriela. She was very patient and polite. I highly recommend this app to other small businesses.

LoveMyTime

Jul 21, 2024  on Shopify

Feature rich application, easy to use and excellent support (professional, friendly, fast) when you need it!

Promo Digital

Jul 21, 2024  on Shopify

I recommend it, the application and very complete support, thank you to Gabriela who quickly responded and resolved my questions and problems, and even explained the error to me!

Indian Nest

Jul 21, 2024  on Shopify

Daniel was great, he took great care of my concern and help it to the best. I am really happy with him

Amratek Products

Jul 21, 2024  on Shopify

I have just begun using Judge.me, but so far it does what it's supposed to do. It makes our webstore look great and provides potential customers with information from other customers.

The Winning Depot

Jul 21, 2024  on Shopify

The support guy sorted me out in just few mins,he was really helpful.. love their review widget so easy to use.

Sakura Signatures

Jul 21, 2024  on Shopify

Soufiane was so helpful, knowledgable and he quickly solved my problem! It's rare to have someone like this nowadays. Thank you so much!

White Cross E-Store

Jul 21, 2024  on Shopify

Abderrahman was great at troubleshooting an issue we were having. He was quick to find the relevant technical information. Very good at customer support :)

The Amritsar Store

Jul 21, 2024  on Shopify

Great app with good features to take customer feedback and reviews. The app also helps to display product snippets in the search results which is may benefit business.

adPOP

Jul 21, 2024  on Shopify

I think Judge.me is the best paid app for a customer review. great customization, quick support response, useful features and beautiful design! :)

SIMCO SKINCARE

Jul 21, 2024  on Shopify

I love this app! It's easy to use and the support group is amazing, especially Jess. :) Also, the more I use and learn about Judge.me, the more I am surprised by how many things it does. Keep up the great work guys!

Grown Rings

Jul 21, 2024  on Shopify

Hard a great interaction today with the Judge.me support team. I've reach out 2 or 3 times with little questions and they are always helpful. This most recent question was more technical and support replied in record time with exactly what I need. Cheers!

Styleoasis

Jul 20, 2024  on Shopify

Really amazing, Daniel is very good to make me help with reviews thanks a lot great service (: Recommended

Happy Dog Society

Jul 20, 2024  on Shopify

Had an issue displaying reviews and contacted support. Igor was able to guide me through the issues and we got it resolved in no time! Many Thanks!

BIGNIUBIKE

Jul 20, 2024  on Shopify

Great, thanks for the customer support Rodrigo, efficient and professional service, Looking forward to the launch of Chinese system language!!!

Edit by Elaine Turner

Jul 20, 2024  on Shopify

Had a great experience getting the app set up and customized to our store with the help of Nouhaila who was knowledgeable, attentive, and quick to answer my questions as well as offer suggestions and solutions to my inquiry. If she is any example of the level of customer service Judge.me offers, then we are in excellent hands. Thank you!

Casa Geniale

Jul 20, 2024  on Shopify

Ottimo staff, molto preparati, rapidi e professionali! L'utilizzo dell'app è molto semplice e intuitivo!

MAS MONAS

Jul 20, 2024  on Shopify

Rapidez y eficacia. La duda que tenía me lo han resuelto a la primera sin esperar. Hakima ha sido la persona que me atendió y fue super atenta. A pesar de escribirle en español y me contestara en inglés, que lo he ido traduciendo, no he tenido ningún problema. Recomendable 100%.

Gimme Gainz

Jul 20, 2024  on Shopify

They responded quickly to my issue and took care of everything, they are professional and efficient. I highly recommend them.

Cornhole Central

Jul 20, 2024  on Shopify

While I was still installing and starting to configure the app, a friendly service rep named Jess proactively reached out with an offer to add my Reviews widget to my product pages. She did so, and while I had her she helped me work out an issue with importing from my old site. What a wonderful first impression of the app and their support team!

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