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Customer reviews: Judge.me Product Reviews App

Develop by Judge.me

Judge.me is a powerful Shopify app designed to collect and display customer reviews, boost trust, and drive sales. This review covers its key features, pricing, and real merchant feedback to help you decide if it’s the right fit for your store.

Reviews (30,020)

Overall rating
5

What Merchants Think

Overall, merchants have expressed positive feedback about the "Judge.me Product Reviews App," highlighting its significant impact on managing and showcasing customer reviews. The app is valued for its flexibility, ease of integration, and especially its exceptional customer support, which consistently receives high commendations from users. While there are minor challenges with certain configurations and setups, the support team's rapid response and helpfulness largely mitigate these issues.

Key Strengths

  • Outstanding customer support with fast and helpful responses.
  • Easy installation and integration with platforms like Shopify.
  • Flexible customization options for widgets and emails.
  • Effective import/export functionalities, especially for large volumes of reviews.
  • Streamlined process for collecting and showcasing reviews, including photos and videos.

Common Concerns

  • Difficulty navigating certain features, like re-requesting reviews or finding specific settings.
  • Initial setup can be time-consuming or confusing without support assistance.
  • Some features might require manual support intervention for customization or adjustments.

Final Thoughts

Judge.me Product Reviews App is highly regarded among users, mainly due to its extensive features for managing reviews and the exemplary support team that backs it. While users occasionally face challenges with initial setups and navigation, these are generally outweighed by the app's capabilities and the reliable assistance provided by the support staff. It is a recommended tool for businesses looking to enhance their e-commerce websites through effective review management.

Steed Bikes

Aug 05, 2024  on Shopify

Customer service was absolutely incredible! Made the process super simple for me. Thanks Judge me!

Wortex Nutrition

Aug 05, 2024  on Shopify

Sensacional e atencioso. Espero que essa seja a Marca registrada da empresa. PARABÉNS PELO EXCELENTE PROFISSIONAL!

Stylish Mirrors

Aug 05, 2024  on Shopify

This app automatically sends out review requests after my customers have received their products. They can include photos and are published to my website Stylish Mirrors on my home page and individual product pages. They come with the verified Judge.me badge to create trust and you can also be eligible for medals from them that you can display on your website too. After a certain amount of reviews you can sync them to your Google Reviews. Love this app for my business!

Andi's Way

Aug 05, 2024  on Shopify

The support your receive to help you set this app up correctly is awesome! Leandro was extremely patient with all my questions and helped me get the app working immediately on my website! If you need something to boost your website immediately, this is the app!

Elenamellingen.no

Aug 05, 2024  on Shopify

I reached out for help with some widget issues, and was very positively suprised by the quick and helpful assistance I got. Especially concidering I´m on the free plan. Would deifinitely recommend this app! And a big shout out to Carlos for the customer service and quick fixes.

Essential Foods SG

Aug 05, 2024  on Shopify

Their support has been fantastic! It is available 24/7, very prompt and able to solve all my needs - from design to backend verification! After trying so many apps, this is the only one that is able to meet all my needs!

Pink Purée

Aug 05, 2024  on Shopify

The most responsive and helpful customer service team! I never have to get a "call back" they are always available!!

Whiskey Road Hat Company

Aug 05, 2024  on Shopify

Very useful app, and their customer service is also quick and top-notch. Abderrahman and the rest of the team have been very helpful!

LeafEssent

Aug 05, 2024  on Shopify

Got the best onboarding and support from Soufiane. Never had this kind of service from a service so definitely a big recommendation to work with judge.me.

Mother-ease Cloth Diapers

Aug 05, 2024  on Shopify

So far, the app is working as it should. I have needed customer service assistance once, and Abderrahman was very helpful and quick to get what I needed done.

A-Kem

Aug 05, 2024  on Shopify

A very good app which works natively with Shopify, and when I had an issue Abderrahman the support representative was very good, very fast and fixed my issues easily

Aurooz

Aug 05, 2024  on Shopify

Amazing And the team is really helpful, they resolved our all issues. Fantastic app Highly Recommended.

FinA Wellness Store

Aug 05, 2024  on Shopify

I had a great experience using the Judge.me app, thanks in large part to Mohamed's excellent support. He was very knowledgeable and patient in explaining everything I needed to know. I would definitely recommend both Mohamed and the Judge.me app.

SereneCozy

Aug 05, 2024  on Shopify

I would recommend this app as it is best for reviews. Mohamed assisted me to do the set up in my store with fast response.

The Foalyard

Aug 05, 2024  on Shopify

I hoped it will make it easy to import reviews from Etsy, Trustpilot and eBay (and maybe Google Shopping and Amazon too if we needed) but all I can see is some unknown integrations (for us in the UK at least) or the possibility of doing it manually via CSV. I suppose Judge.me is more like a Trustpilot competitor and not really focussed enough on bringing in reviews from other platforms and marketplaces as well, despite the customer support insisting that thats their best feature. There is a way to read Etsy reviews as long as we also install the paid Shuttle app which we don't need as we do already integrate with Etsy via Shopify Marketplace Connect. In comparison, the Fera Product Reviews App makes it fairly easy to import the JSON file with reviews we download from Etsy. Fera also imports easily our reviews from Trustpilot and Google Shopping which Judge.me claim are covered by copyright. While for eBay and Amazon, despite the same copyright excuse, the Opinew Product Reviews App UGC can also import easily our reviews from these marketplaces. It is a shame though that none of these apps can do the job fully and properly. :( The Judge.me chat support person told me that we can import the reviews manually via CSV and do it easily with their AliExpress integration. But we're not interested in AliExpress at all while apps like this are meant to help towards automating things not doing manually. I can get ChatGPT to write for me the code for my own app and do it manually... This app is not for us at all and I'm frankly disappointed given the many positive reviews but I'm taking it that most people use it the same way we use Trustpilot.

L'Occitane Poland

Aug 05, 2024  on Shopify

Perfect 24/7 support, great features and benefits. Andrew promptly helped me fix my script and adapt it to our template.

Lucini London

Aug 05, 2024  on Shopify

I'm really liking the Judge.me app it's got many features, one key feature that stands out that is not available in other review apps I tried is the product grouping feature. We sell bikinis and sell a top and a bottom separately on different product pages, allowing customers to easily mix and match on sizes. We wanted it so that if the product page for the bottom had a review posted it would also be shown on the product page of the top automatically. With Judge.me you can do this easily. They also have an email template builder for constructing templates for inviting customers after purchase to review the product with easy call to action and reminders. This coupled with fast reactive and friendly support and a premium tier that is only $15 per month this app is a no brainer and I've got myself set up ready to go in no time. This is a top review app for Shopify.

Ohelo

Jul 31, 2024  on Shopify

Amazing customer service. Hakima sorted out a linked product issue for us straight away and was a pleasure to deal with. App works really well, but customer service when needed is fast, efficient and actually helpful!

Skinny Coffee SuperBoost

Jul 31, 2024  on Shopify

Support is always keen and fast in solving our issues. We wanted to exclude the widget from some pages and in less than 30 minutes we had it solved with Customer Support help.

AllMatters

Jul 31, 2024  on Shopify

Faissal is an absolute wizard and made the review widget look perfect on our website in a matter of minutes. We've been using judge me for 5 years and are extremely happy

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