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Customer reviews: Judge.me Product Reviews App

Develop by Judge.me

Judge.me is a powerful Shopify app designed to collect and display customer reviews, boost trust, and drive sales. This review covers its key features, pricing, and real merchant feedback to help you decide if it’s the right fit for your store.

Reviews (30,104)

Overall rating
5

What Merchants Think

Overall, merchants have expressed positive feedback about the "Judge.me Product Reviews App," highlighting its significant impact on managing and showcasing customer reviews. The app is valued for its flexibility, ease of integration, and especially its exceptional customer support, which consistently receives high commendations from users. While there are minor challenges with certain configurations and setups, the support team's rapid response and helpfulness largely mitigate these issues.

Key Strengths

  • Outstanding customer support with fast and helpful responses.
  • Easy installation and integration with platforms like Shopify.
  • Flexible customization options for widgets and emails.
  • Effective import/export functionalities, especially for large volumes of reviews.
  • Streamlined process for collecting and showcasing reviews, including photos and videos.

Common Concerns

  • Difficulty navigating certain features, like re-requesting reviews or finding specific settings.
  • Initial setup can be time-consuming or confusing without support assistance.
  • Some features might require manual support intervention for customization or adjustments.

Final Thoughts

Judge.me Product Reviews App is highly regarded among users, mainly due to its extensive features for managing reviews and the exemplary support team that backs it. While users occasionally face challenges with initial setups and navigation, these are generally outweighed by the app's capabilities and the reliable assistance provided by the support staff. It is a recommended tool for businesses looking to enhance their e-commerce websites through effective review management.

Dinaric Method

Sep 05, 2024  on Shopify

Abderrahim was amazing! He helped me with everything I needed, always there with great advice and support. Super grateful for his assistance!

Housite

Sep 05, 2024  on Shopify

Abderrahim did a fantastic job! quick and easy and sorted everything out for my website. highly recommend

Dreamful Kids Co

Sep 05, 2024  on Shopify

We had some issues with our reviews showing up on our shopify but the support we received to ix the issue was 10/10 and it is resolved very quickly and smoothly.

FungiPure

Sep 05, 2024  on Shopify

très bonne application L'assistance de Ron a été super, il m'a beaucoup aidé quand j'en avais besoin !

TelaDesigns.store

Sep 05, 2024  on Shopify

Ron took the trouble out of me figuring out downloading the review gidgets on my store. Very professional and did not waste time.

Novocards

Sep 05, 2024  on Shopify

there's absolutely no word to describe my experience with Jess, she helped without me having to do anything but to accept her collaborator request! Thanks a lot! I'm on free plan but considering paid plan now because the experience.

Fox and Leo

Sep 05, 2024  on Shopify

Quick to respond to your questions. And better still provide you with an answer! Very happy with the customer service and features available on the app.

結婚式ベビードレス/キッズドレス レンタル ドレシャロン

Sep 05, 2024  on Shopify

When I asked a question in chat、it was a good chat as she understood the intention of our question.

Green Horse Online

Sep 05, 2024  on Shopify

I was fumbling my way through when up popped Ron and Han, they personally set the whole app up for me keeping in line with my Style Guide. Judge me went above and beyond to help make it look like a seamless integration of my website.

The Gentle Concept

Sep 04, 2024  on Shopify

Jag behövde hjälp med att lägga till widget för produkter och ändra bakgrundsfärg och textfärg på karusellen men vid kontakt med supporten fick jag hjälp snabbt, inom 5 minuter. Hakima hjälpte mig att lösa problemen med en gång.

GULMIRA

Sep 04, 2024  on Shopify

we tried this app first time it miserably failed to work on our shopify store ,tried to approch the support team for a resolution and give them collaborator acess to our store for atleast 5 hours checking by themselves they failed to provide a resolution ,hence i am not recomending this app

Circuit

Sep 04, 2024  on Shopify

Honestly amazing app, what more can i ask for? Soufiane assisted me, his service was fast, he gave me exactly what i asked for, 10/10

Kitchenwareonline

Sep 04, 2024  on Shopify

I had just installed the app and was finding my way round when up popped the chat box and Soufiane has just talked me through the entire setup. Awesome support. Thank you

ECS Coffee

Sep 04, 2024  on Shopify

The onboarding process is super simple & support is great! I had issues with not finding the correct spot to put the code snippet for review stars, but Soufiane reached out immediately via chat and was able to correctly install the snippet in minutes. In addition, we were able to set up judge.me on an unpublished theme, which is very helpful as we are transitioning from an older review widget. The review import tool was super easy, you simply select your old app from a dropdown and it instructs you on what kind of file to provide. As for the app / widgets itself, its all very straightforward. The display widget for reviews is pretty basic and it does match the theme, but I wish there was a few more customization options in changing how it looks (setting a max width, changing font size etc). However the widget loads much faster than our previous one with another app which is a bonus. The admin panel is great, reviews and Q&A are easily viewable and accessible with options to hide reviews and a spam filter. The product groups are SO easy to set up and this is a feature we heavily used on another app. Overall I would recommend trying this app out - in our experience this app is a much better value than most review apps out there for all the features you are getting, fantastic & quick support, plus a great install process.

ZentheniX®

Sep 04, 2024  on Shopify

Have had the app a while with little returns of the reviews but came to my attention that emails were ending up in spam. I have now reconfigured to be sent from my store email and was helped to do this.

ANKOMN

Sep 04, 2024  on Shopify

The support team is incredibly responsive and helpful, addressing our website issue in less than an hour. Their quick and efficient service exceeded our expectations. The app itself is user-friendly, packed with features, and seamlessly integrates with our site. If you're looking for a reliable review app that offers top-notch support

Moonkie-ar

Sep 04, 2024  on Shopify

Great app, met all Reviews needs, and seeking help was quickly answered and resolved, highly recommended!

Happy Brush

Sep 04, 2024  on Shopify

Haven't really used the app yet but the onboarding was 100%. Sorted out the code work for us and was done in under 5 minutes.

TheLunaClip

Sep 04, 2024  on Shopify

Ron was very supportive, and straight to the point. I had a great experience with his support. We reach to him again!

Jennov

Sep 04, 2024  on Shopify

I discovered Judge.me Product Reviews recently and it's been a great find. The interface is intuitive and easy to use. The reviews seem genuine, helping me make informed decisions. The rating system is handy for a quick assessment. Detailed comments give insights into products' pros and cons. It's a valuable resource for shoppers. Whether for electronics or household items, Judge.me is reliable. Highly recommended for those seeking honest product reviews to enhance their shopping experience.

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