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Customer reviews: Judge.me Product Reviews App

Develop by Judge.me

Judge.me is a powerful Shopify app designed to collect and display customer reviews, boost trust, and drive sales. This review covers its key features, pricing, and real merchant feedback to help you decide if it’s the right fit for your store.

Reviews (30,020)

Overall rating
5

What Merchants Think

Overall, merchants have expressed positive feedback about the "Judge.me Product Reviews App," highlighting its significant impact on managing and showcasing customer reviews. The app is valued for its flexibility, ease of integration, and especially its exceptional customer support, which consistently receives high commendations from users. While there are minor challenges with certain configurations and setups, the support team's rapid response and helpfulness largely mitigate these issues.

Key Strengths

  • Outstanding customer support with fast and helpful responses.
  • Easy installation and integration with platforms like Shopify.
  • Flexible customization options for widgets and emails.
  • Effective import/export functionalities, especially for large volumes of reviews.
  • Streamlined process for collecting and showcasing reviews, including photos and videos.

Common Concerns

  • Difficulty navigating certain features, like re-requesting reviews or finding specific settings.
  • Initial setup can be time-consuming or confusing without support assistance.
  • Some features might require manual support intervention for customization or adjustments.

Final Thoughts

Judge.me Product Reviews App is highly regarded among users, mainly due to its extensive features for managing reviews and the exemplary support team that backs it. While users occasionally face challenges with initial setups and navigation, these are generally outweighed by the app's capabilities and the reliable assistance provided by the support staff. It is a recommended tool for businesses looking to enhance their e-commerce websites through effective review management.

wrist.ly

Aug 18, 2024  on Shopify

Fantastic app with quick, efficient customer support! Resolved my issues swiftly—highly recommended for anyone seeking great service.

リブグラフィ

Aug 18, 2024  on Shopify

レビューウィジェットのコード編集などでつまづいても、英語でのサポートにはなりますが有人チャットで丁寧にフォローいただけて大変助かっております。 レビュー機能自体はシンプルな設定で、比較的導入は簡単なものかと思います。

Juvawave

Aug 18, 2024  on Shopify

Ron is an outstanding representative who went above and beyond helping me get started on my store with judge.me There are a lot of apps out there for shopify users but very few provide the attention and service like Ron and judge.me I highly recommend this app and thank you Ron for your help!!

Stellar Auto

Aug 18, 2024  on Shopify

Ron was insanely helpful tonight. I was stuck trying to figure out how I can setup the app on my website and I could not figure it out. He was so kind to help me modify the code and set it up for me! Super sweet person and patient. Resolved all my issues really quickly and you can tell that they enjoy what they do. Would definitely recommend the app.

South Mountain Bees

Aug 18, 2024  on Shopify

I just installed Judge.me. I was able to import my reviews from a deprecated reviews app seamlessly. I then needed to install the widgets to display the reviews and Andrew was helpful, and did all the work within minutes. I know I could have done it myself, but it would have taken a lot longer. He even used my brand colors to customize the display of the reviews. Thank you!

techaragadgets

Aug 18, 2024  on Shopify

I rarely leave reviews, but I’m truly blown away by how supportive and helpful the team is. I initially thought I wouldn’t receive much support since I’m on the free plan, but I couldn’t have been more wrong. Not only were all my problems fixed, but the team was also incredibly kind and took the time to explain everything step by step. The customer service is 10/10, I can't wait to upgrade to their paid plan. Thank you so much, Leandro and Ann!

DREAMY GOLD

Aug 18, 2024  on Shopify

Great customer service. I was able to get help immediately through the chat pop up. I definitely recommend this app!

Sunny Covers

Aug 18, 2024  on Shopify

Been using judge.me for a few years now. Always responsive. Easy to use. Haven't come across a better review app.

Commerce Nordic

Aug 18, 2024  on Shopify

I got both fast and great service. I got help solving an issue that i could not solve my self. Very service minded supporter.

asEasyasThat

Aug 18, 2024  on Shopify

Die App ist wirklich leicht zu verwenden und hat sehr wertvolle Features. Mit den automatischen Emails klappt es nun auch regelmässig neue Bewertungen zu bekommen. Das Service Team ist auch super!

Desert Buckeye Gallery

Aug 18, 2024  on Shopify

The customer service from Abraão is second to none! I like the layout and sending request to previous clients for a review was so straight forward and successful!

Puelche Dryer

Aug 17, 2024  on Shopify

I have not used the app yet but the guy helping me set it up was patient and helpful to this user who is almost always frustrated by software.

Kids Playground Clothing

Aug 17, 2024  on Shopify

I’m loving the Judge Me app! I love that they have people to help whenever I have any questions or concerns. Daniel recently helped me get my reviews moved to the correct product. And he was so helpful and patient. I’d highly recommend this app!

Iregua

Aug 17, 2024  on Shopify

Gracias por el servicio, cuando hay algún detalle por revisar, siempre dan el apoyo necesario. Buena aplicación ya que permite las reseñas .

PURE SOUL Naturkosmetik

Aug 17, 2024  on Shopify

Wirklich toller Support. Immer zur Hilfe. Die App ist sehr komplex und man kann wirklich viel damit machen weshalb der Support manchmal sehr hilfreich ist. Der Preis ist sehr fair.

Mobility Ride

Aug 17, 2024  on Shopify

It is my first experience with Judge.me. Nouhaila was very helpful. I would recommend Judge.me just based on the help I recieved.

Kharisma Beauty

Aug 17, 2024  on Shopify

The support team is amazing! Thank you much for everything my business is heading to the top for sure!

Smiley Attire

Aug 17, 2024  on Shopify

Exceptional Support and Amazing Experience I recently started using the review app on my Smiley Attire store, and I have to say, it’s been an absolute game-changer for my business. The app itself is intuitive and easy to set up, but what really stood out was the customer service. Jess, in particular, went above and beyond to ensure everything was running smoothly.

Vision Broadheads

Aug 17, 2024  on Shopify

Han was amazingly helpful. I asked her to customise the background of the review widget to suit my website and within 2 minutes it was done!

YTTEK-TOUCH

Aug 16, 2024  on Shopify

Jess est à l'écoute et apporte les solutions attendues. Elle rassure toujours son interlocuteur et est compréhensive! Merci Jess!

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