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Customer reviews: Judge.me Product Reviews App

Develop by Judge.me

Judge.me is a powerful Shopify app designed to collect and display customer reviews, boost trust, and drive sales. This review covers its key features, pricing, and real merchant feedback to help you decide if it’s the right fit for your store.

Reviews (30,020)

Overall rating
5

What Merchants Think

Overall, merchants have expressed positive feedback about the "Judge.me Product Reviews App," highlighting its significant impact on managing and showcasing customer reviews. The app is valued for its flexibility, ease of integration, and especially its exceptional customer support, which consistently receives high commendations from users. While there are minor challenges with certain configurations and setups, the support team's rapid response and helpfulness largely mitigate these issues.

Key Strengths

  • Outstanding customer support with fast and helpful responses.
  • Easy installation and integration with platforms like Shopify.
  • Flexible customization options for widgets and emails.
  • Effective import/export functionalities, especially for large volumes of reviews.
  • Streamlined process for collecting and showcasing reviews, including photos and videos.

Common Concerns

  • Difficulty navigating certain features, like re-requesting reviews or finding specific settings.
  • Initial setup can be time-consuming or confusing without support assistance.
  • Some features might require manual support intervention for customization or adjustments.

Final Thoughts

Judge.me Product Reviews App is highly regarded among users, mainly due to its extensive features for managing reviews and the exemplary support team that backs it. While users occasionally face challenges with initial setups and navigation, these are generally outweighed by the app's capabilities and the reliable assistance provided by the support staff. It is a recommended tool for businesses looking to enhance their e-commerce websites through effective review management.

The Little Red Hut

Aug 15, 2024  on Shopify

Extremely helpful when trying to install the coding on my Shopify store. And also with other aspects of navigating around. These guys are really helpful

BONANI Design

Aug 15, 2024  on Shopify

Perfektes Bewertungssystem, welches bereits in der kostenfreien Version einen ausreichenden Funktionsumfang hat.

FastAid

Aug 15, 2024  on Shopify

Very happy with the speed of customer service - They've done custom edits on the spot as required. Thanks!

Pawniolo Pets

Aug 15, 2024  on Shopify

Iʻve been on judge me for a few years. Getting set up was very easy. I hadnt logged in for awhile and I was blown away at how many reviews I had collected. When I was logged in the chat box opened up and a judge me representative named Han asked me if I needed any help. I was surprised and explained I was just looking around and exploring my reviews. I asked if I could set up a time to meet with someone to learn about the app. She said she could help me now if I wanted. Again.... she reached out to me! I was blown away. Han did a quick audit of my site and made sure the code was installed correctly. She fixed some little errors with my template. It was so fast and so easy. Amazing customer service. I am very satisfied with judge.me

Full Focus

Aug 15, 2024  on Shopify

Super easy to use app, and a great support team to back it all up. Igor is one of the most responsive support agents I've ever worked with!

Satin Crystals

Aug 15, 2024  on Shopify

So far so good. I switched over from another app and the customer rep was very helpful in getting me set up.

Angelica's Little Shop

Aug 15, 2024  on Shopify

Awesome app, awesome service. Love that customer service is super fast and very helpful. One of the best review apps on the market. Definitely the way to go with judge.me thank you again for the help :)

Hunters Element NZ

Aug 14, 2024  on Shopify

These 5 stars are for your live chat support Felix! So responsive, and fixed my issues immediately. Nice work :)

Paraklesis Press Books and Gifts

Aug 14, 2024  on Shopify

I really like this app. I tried three other review apps before I found this one. They didn't work for me for various reasons. This one works for me because --good, step-by-step directions for set-up and use --good price --good customer service I love that I can automate my follow-up emails and I also love that the app will gives a badge for verified purchases. Really a great app. Easy to customize and use.

Sakrid Elements

Aug 14, 2024  on Shopify

The customer services was efficient and very informative, and I had multiple questions. I would highly recommend the app as you learn alot during working with the app and managing your emails.

Spark Gem Beauty

Aug 14, 2024  on Shopify

Igor was the one who helped me with the reviews and I appreciate his effort and help. He truly helped me out a ton and did everything I asked for and explained everything to me. 10/10 app is good.

Off Planet

Aug 14, 2024  on Shopify

I am rating 5 star because online support Abraao was very helpful and quick to respond to my questions. It was very easy setting up.

Shiva's Delight

Aug 14, 2024  on Shopify

Amazing! Your agent walked me through the process and did a lot of the work for me. Your agent was kind, helpful and I could not have installed it without his help. I would give 10 stars if I could. Thank you :)

Pretty Posh Hair Club

Aug 14, 2024  on Shopify

I was greeted by Nouhaila who assured me that she would take care of me. She was very courteous, professional and worked quickly to resolve the issue and she did in a matter of minutes. I appreciated her help very much. Thank you!

HTN Co.

Aug 14, 2024  on Shopify

It was easy to set up and the support is very responsive for customizing to your brand. Would recommend!

Kixstore

Aug 14, 2024  on Shopify

i'm giving this review mainly because of how helpful the judgeme support team is, they are proactive and just get things done even, recommended, also i would like to mention Mohamed which helped me very much with reviews!

ArcZeal Designs

Aug 14, 2024  on Shopify

Awesome customer support from Abderrahman. He was very great at setting up the app. I have tried other review apps Judge.me is the best one with a lot of options.

land of our mother

Aug 14, 2024  on Shopify

Hakima was great! She helped me make some tweaks to the positioning of my star ratings and also the widgets, super helpful and polite.. great customer service!

Manor & Meadow

Aug 14, 2024  on Shopify

The app it's self is fantastic but I'm leaving this review because the customer service team are without a doubt 10 out of 10 - rapid response - clear communication - this is the review app your business needs - special thanks to Abderrahman for his patience getting us set up.

Renew Home Goods

Aug 14, 2024  on Shopify

Customer support is very responsive and helpful! Soufiane was very helpful in answering my question.

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